Amazon development centre Jobs

Quality Associate, LMAQ, Last Mile Analytics and Quality (LMAQ)
Amazon Development Centre (India) Private Limited - S55 —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- SQL
Software Development Engineer, Aurora MySQL
Amazon Development Centre (India) Private Limited —Bengaluru, Karnataka
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Lead Frontend Engineer
HackerRank Careers —Bengaluru, Karnataka
- Master's degree
- JavaScript
- APIs
Quick apply
AI Engineer - ElevenLabs (Remote, Contractual) [HR178]
Smart Working Solutions —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- Salesforce
Quick apply
14d
Cloud Sales Manager, India Startups
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Sales
- Business development
- AWS
Associate Solution Architect
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Salesforce
- Work from home
AI Workflow & Automation Engineer
IG Group —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Analysis skills
2d
Manager Systems Administration
Epsilon —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Partnership Sales Lead
International Workplace Group plc —Chandigarh
- Full-time
- Hybrid work
- English
Solutions Architect, FSI Fintech
AWS India - Maharashtra —Mumbai, Maharashtra
- Full-time
- Windows
- Databases
- AWS
Sr FinOps Analyst - AP, FinOps Digital AP
Amazon Development Centre (India) Private Limited —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Oracle
- Master's degree
Associate III - Data Science (3-5 years)
UST Global —Kolkata, West Bengal
- Azure
- DevOps
- Master's degree
NetBrain Tool Administrator
Kyndryl —Bengaluru, Karnataka
- Full-time
- Windows
- Databases
- Project management
10d
Data Modeler/Architect - VP
Barclays —Pune, Maharashtra
- Azure
- Oracle
- SQL
Solution Architect - India GDC (Gurugram)
ERM Group —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- DevOps
SAP Solution Architect, AWS Infra Supply Chain Automation
Amazon Development Centre (India) Private Limited —Bengaluru, Karnataka
- Full-time
- Computer Science
- PMP
- ERP systems
Data Scientist – Cyber Threat Intelligence
Maersk —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- SQL
Senior Platform Engineer II
First American India Pvt Ltd —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Computer networking
- Health insurance
Quick apply
13h
Commissioning Engineer, India - APJC Cx
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Electrical experience
- Bachelor's degree
Commissioning Engineer, India - APJC Cx
ADSIPL - Telangana —Hyderabad, Telangana
- Full-time
- AWS
- Electrical experience
- Bachelor's degree

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Quality Associate, LMAQ, Last Mile Analytics and Quality (LMAQ)

Amazon Development Centre (India) Private Limited - S55 -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

English
Microsoft Office
SQL
Bachelor's degree

Full job description

DESCRIPTION

The Last Mile Analytics & Quality Team is seeking a Quality Associate who will serve as the first line of support for address resolution, geocode correction, map edits, driver support, static route management, and other operational activities related to the Transportation process and optimization. Your contributions will have a direct and significant impact on our customers' experience.
This role demands quick learning and the ability to manage overlapping tasks, which are crucial to your success. You will have the opportunity to address high-impact production issues that often require coordination among multiple stakeholders and operations groups, providing you with a broad perspective on the business.
Roles and Responsibilities: This includes, but is not limited to:

Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions, including through internal tools and systems.
Investigate images/videos and provide recommended actions in accordance with SOPs.
Listen to customer calls, transcribing text from calls, emails, when necessary to resolve issues.
Identify patterns emerging from audits and contribute to process/program improvements.
Provide timely responses to stakeholders on related tasks as per SOP and SLA.
Systematically escalate problems to relevant owners/teams according to pre-determined processes.
Maintain records of day-to-day work by updating trackers or workflow tools.
Meet business metrics and goals, including SLA, productivity, quality, and utilization benchmarks.
Understand performance metrics and leverage them to drive business goals.
Work in a collaborative environment and contribute to the growth of the respective team/program.
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
Be flexible to work on multiple programs as per business requirements.

**Shifts: Rotational (This is a 24x7 shift environment, and shifts are rotational based on business requirements).
**Weekly Off: Rotational (5-day work week with 2 consecutive days off, which may change based on business requirements).

Work from Office Role

BASIC QUALIFICATIONS

Bachelor's degree
Experience communicating with managers and associates at all levels
Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

Experience with Microsoft Office products and applications
Experience with SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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PREFERRED QUALIFICATIONS

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