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Lead Solutions Consultant

Dentsu -
Thane District, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Salesforce Marketing Cloud
APIs
Adobe Campaign
Martech
Solution architecture
Pre-sales

Full job description

We are seeking an experienced Lead Solution Consultant to drive growth in our MarTech practice through compelling solution design and strategic client engagement. This role demands the ability to translate complex business challenges into winning solutions across enterprise MarTech platforms

Job Description:

Responsibilities:

Pre-Sales & Solutioning:

Lead end-to-end solution design for RFPs, RFIs, and client pitches
Design solutions for CRM and Digital Messaging platforms (SFMC, Braze, Adobe Campaign, etc.)
Craft compelling narratives that articulate business value, technical feasibility, and competitive differentiation
Create impactful presentations, solution blueprints, and POCs for stakeholder demonstrations
Develop scoping documents, effort estimations, commercial models for proposed solutions
Ensure proposed solutions align with data privacy regulations (GDPR, CCPA) and security best practices
Support sales teams with technical expertise during opportunity qualification

Technical Consultation & Delivery Support:

Conduct discovery workshops and stakeholder alignment sessions to uncover client needs
Collaborate with delivery teams to ensure seamless solution handoff and implementation success
Validate solution feasibility with development and architecture teams
Address technical queries from clients and internal stakeholders throughout the sales cycle

Knowledge Building & Team Contribution:

Develop reusable solution accelerators and framework libraries
Stay current with platform updates and emerging MarTech capabilities
Evangelize AI-driven use cases and opportunities for marketing automation and personalization
Mentor junior consultants through mentoring and guidance

Client Engagement & Relationship Building:

Build credibility with client technical and marketing teams through consultative approach
Participate in client meetings, workshops, and pitch presentations
Support relationship building activities with existing and prospective client requirements

Experience & Expertise:

8+ years in MarTech with 2-4 years in pre-sales or solution consulting roles
Strong hands-on experience with at least one major CRM platform: Salesforce Marketing Cloud (SFMC), Adobe Campaign/Journey Optimizer, Braze, or similar
Proven track record designing solutions for enterprise clients in competitive bid situations
Exceptional storytelling ability with strong presentation and articulation skills
Ability to articulate ROI frameworks and business value articulation

Additional Requirements:

Willingness to travel occasionally for client meetings and workshops
Background in consulting, system integration or digital agencies
Working knowledge of Customer Data Platforms (CDPs)
Familiarity with APIs, webhooks, event streaming, and real-time data integration
Awareness of GenAI capabilities for marketing workflows
Knowledge of emerging trends: composable CDP, real-time personalization, etc.

Good to Have:

Industry experience in Retail, BFSI, Healthcare, Travel & Hospitality, or Media & Entertainment
Platform certifications (Salesforce Marketing Cloud, Adobe, Braze)

Must have Skills :

Strong hands-on experience with at least one major CRM platform (Salesforce Marketing Cloud, Adobe Campaign/Journey Optimizer, Braze, or similar)
2. Solution design for CRM and Digital Messaging platforms
3. RFP/RFI response and solution architecture
4. Exceptional storytelling and presentation skills
5. ROI frameworks and business value articulation
6. Consultative approach to client engagement

Good to have skills:

Working knowledge of Customer Data Platforms (CDPs)
Awareness of GenAI capabilities for marketing workflows
Knowledge of emerging trends (composable CDP, real-time personalization)
Multi-platform expertise across various MarTech platforms

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Apply Now

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