Senior Content Strategist – B2B SaaS (Bangalore, India)
-
Location: Bangalore, India
-
Full-Time Role: Senior Content Strategist (Strategy + Narrative + Leadership)
-
Experience: 7+ years Language: American English (must write fluently for US/European audiences)
Own the content. Shape the practice. Move the work forward.
At Parallel, content isn't a layer on top of the experience — it is the experience. We build B2B SaaS products and websites for international teams, mostly US and European, that need to tell sharper product stories, communicate real value, and get users to act. We believe craft and clarity are the same thing.
We started as a boutique studio and today we're leading the charge in product design. From startups like Healthify, Gullak, and The Product Folks, to companies like Meta, Delhivery, and Pixxel - we help teams turn ideas into products that create lasting change across Fintech, Healthcare, Logistics, and Public Infrastructure.
We move fast, cut through the noise, and focus on what matters. No endless meetings, no bottlenecks - just real problem-solving and people who care about the work.
The Role
As a Senior Content Strategist, you will own how users understand a product, from the first headline on a homepage to the last nudge in an onboarding flow. You'll bring both strategic thinking and sharp writing to every engagement, and you'll help shape how content works as a discipline at Parallel.
You will work alongside strategists, designers, and product thinkers who care deeply about outcomes. And you'll be the person who raises the bar on what good content looks like here.
What You'll Do
Content Strategy & Narrative
-
Define content strategy for B2B SaaS products and websites, starting from business objectives, ICP insights, and positioning
-
Build narrative frameworks that help users quickly understand what a product does and why it matters
-
Own content architecture, structure, hierarchy, and flow before a single word gets written
-
Shape messaging platforms that teams can actually use across channels and touchpoints
-
Translate complex product capabilities into clear, differentiated positioning that resonates with US and European enterprise buyers
-
Identify content gaps across the product journey and proactively propose solutions — without waiting for a brief
Copywriting & Execution
-
Write and review content across the full stack: homepages, product pages, onboarding flows, CTAs, microcopy, error states, and long-form
-
Set the quality bar and hold it across every engagement you touch
-
Make language clear, scannable, and built to drive action not just to sound good
-
Review and sign off on content from other team members — knowing when to rewrite, when to redirect, and when to push back on a brief that isn't ready
-
Develop and maintain content guidelines, voice and tone documentation, and reference frameworks that the broader team can work from independently
Team & Practice Leadership
-
Mentor junior and mid-level content designers on strategy, structure, and craft
-
Contribute to how Parallel hires and evaluates content talent
-
Build repeatable frameworks and ways of working that scale content quality across the practice
-
Help the broader team — designers, strategists, PMs — understand why content decisions matter
-
Give feedback that is specific, fast, and actionable — the kind that makes writers better without slowing projects down
-
Represent the content discipline in leadership conversations — advocating for content investment, resourcing, and process improvements
Collaboration & Iteration
-
Partner with UX, visual design, and strategy to make sure content and experience work together from the start
-
Use analytics, user feedback, and testing to refine what's not working
-
Bring a content perspective into project kickoffs, not just handoffs
-
Present content strategy and rationale directly to clients — owning the conversation, not just the document
Requirements
-
7+ years in content strategy, UX writing, or strategic copy in digital products or agency environments
-
Proven experience working with US or European clients and audiences
-
Fluent in American English, in tone and grammar, not just technically correct
-
A strong portfolio showing content strategy and structured thinking for B2B SaaS products or websites
-
Someone who thinks in systems and flows, not just individual pieces of copy
-
You've influenced product or content direction at a strategic level — not just executed against someone else's brief
-
You can run a content workstream end to end, across research, strategy, writing, and review — without being directed at each step
You Bring
-
You can zoom out to the strategy and zoom in to the word choice and you know when to do which
-
You've led or mentored other writers and know how to give feedback that actually helps
-
You're comfortable owning a content workstream end to end, not waiting to be directed
-
You care about clarity more than cleverness
-
You know how to read a room — whether it's a client kickoff, a design review, or a feedback session — and calibrate your communication accordingly
-
You've seen enough projects to know which problems are content problems and which aren't — and you say so
Nice to Have
-
Experience in agency environments working across multiple clients and industries
-
Familiar with Figma, Webflow, or similar tools
-
Working knowledge of CRO, SEO, and content analytics
-
Experience presenting content strategy to senior stakeholders or clients, and owning that conversation independently
-
Exposure to content localization or adapting messaging for different cultural contexts within English-speaking markets
Why This Role Matters
B2B products live or die on whether users can quickly understand what they do and trust that it's worth their time. You'll be the person who makes that happen — not just on one project but across how Parallel approaches content as a whole. It's a senior, strategic role with real ownership and real impact.
Why Join Us
We're looking for someone with the right mix of experience, humility, and ambition. You'll be a great fit if:
-
Your craft drives you. Large product companies don't excite you, and smaller startups don't offer the challenge you want. You want interesting, high-stakes problems and a team that takes the work seriously.
-
You think in systems. You don't just write well — you can build the framework others write within.
-
You're strategic and hands-on. You see the big picture and you're just as comfortable rolling up your sleeves.
-
You've led people. Not necessarily a big team, but you know what it means to help someone get better at their work.
-
You prioritize quality of work and life. Good people, good problems, no corporate noise.
-
If this sounds like the kind of role you've been looking for, let's talk.
We Value People, Not Just Resumes
Studies show that many talented individuals hesitate to apply unless they meet every single requirement. If this role excites you—if you see yourself in it, even if you don’t check every box—we want to hear from you.
We believe great ideas come from diverse perspectives. That’s why we’re committed to building an inclusive, welcoming team where everyone—regardless of background, identity, or experience—has the opportunity to do their best work. We hire for talent, mindset, and potential, and we take pride in fostering a culture where everyone belongs.
If you’re ready to bring your skills, passion, and unique perspective to the table, let’s talk.
