Mumbai, Mh Development associate (remote) Jobs – 34 Open Jobs Today

Associate Client Service Manager
NEC Software Solutions (India) —Unknown, Maharashtra
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Senior Associate Growth
BrowserStack —Mumbai, Maharashtra
- Full-time
- Remote
- Communication skills
- Analytics
- Health insurance
- Paid time off
1d
Publishing Manager
Forbes Advisor —Mumbai, Maharashtra
- Full-time
- Remote
- Management
- Research
- Team management
- Health insurance
- Life insurance
Quick apply
Sr Technical Lead
Atidan Technologies —Mumbai, Maharashtra
- Remote
- Azure
- Manufacturing
- Work from home
Data Engineer 3
SSOE, Inc. —Mumbai, Maharashtra
- Full-time
- Remote
- Azure
- Computer Science
- English
- Health insurance
- Life insurance
13d
Associate Engineer-Civil(BESS)
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Remote
- AutoCAD
- Civil engineering
- Engineering
- Health insurance
- Paid time off
Manager, Compliance Automation & Technology
Third Bridge —Mumbai, Maharashtra
- Management
- Finance
- Master's degree
- Health insurance
- Paid time off
Quick apply
14d
Lead, AI Implementation - MUM
Third Bridge —Mumbai, Maharashtra
- Microsoft Powerpoint
- Research
- Master's degree
- Health insurance
- Paid time off
Quick apply
14d
Events Marketing
BrowserStack —Mumbai, Maharashtra
- Full-time
- Remote
- Communication skills
- Health insurance
- Paid time off
Strategic Account Manager- West, India (Mumbai)
Leica Biosystems —Mumbai, Maharashtra
- Full-time
- Laboratory experience
- Microsoft Office
- Bachelor's degree
- Paid time off
- Work from home
Corporate Sales Executive
DataSeed Tech Solutions —Mumbai, Maharashtra
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- English
- Research
- AI
- Work from home
Quick apply
Solution Architect
Red Hat, Inc. —Mumbai, Maharashtra
- Full-time
- Up to 50% travel
- Travel
- Agile
Senior Technical Specialist
Datavail —Mumbai, Maharashtra
- Full-time
- Remote
- Azure
- Analysis skills
- JavaScript
Senior Solutions Engineer
SonicWall —Mumbai, Maharashtra
- Remote
- Azure
- HIPAA
- AWS
Quick apply

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Associate Client Service Manager

NEC Software Solutions (India) -
Unknown, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Power BI
ITIL Certification
English
Microsoft Office
Bachelor's degree
Communication skills

Full job description

Company Description

Our philosophy is to understand our customers’ business first before we get to the technology.
This approach leads to clever software; streamlining old processes, saving money and delivering positive change.

Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline.

Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.
We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.

Job Description

Opening for ACSM

Experience (Years): 8-10 years

Industry / Technology background: IT Client Service Management

Location: Mumbai

Working Hours: UK Business Hours; On-Call Support

The Associate Client Services Manager has responsibility for assisting the Senior Client Service Manager with the day-to-day management and of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLA’s) or to reasonable endeavour performance targets (contract dependent) in line with the customer requirements, and to act as one of the point of contacts for all service delivery escalations.

The core responsibilities of the role will be to:

Assist with transition of a major client into BAU Service Operation
Ensuring end to end services provided to our Customer are functioning and meet contracted service levels and quality standards
Will develop, under supervision from the Senior CSM, customer and third party relationships at all levels to maximise customer satisfaction and ensure services are in line with the customer’s IT/IS business strategy and processes
Assist with the production monthly reports for example but not limited to the Service Performance Report and Service Credit calculations
Be involved in set up of the service, assisting with the production of deliverable documents
Assist the Senior CSM with working across the organisation to document, monitor, measure and improve services delivered to Customers through the use of Service Improvement Plans
Assist the Senior CSM on escalations for Service teams and work with the Senior CSM & the Customer to ensure correct outcomes are achieved and in line with contracted services
Provide excellent communication to your Customer, third party and internal to Service teams
Assist the Senior CSM to ensure acceptance of new or amended services into production and the ongoing management to contracted service levels
They will understand and ensure adherence to corporate policy, processes, procedures and guidelines
Assist with activities which minimise Service Credit liabilities through the use of Service Improvement or Risk Management
Deputise for the Senior CSM when required.

Overall Project/Task description
The successful candidate will be required to undergo security clearance. Continuation of the role will be contingent on successfully obtaining and maintaining the required clearance.

Candidates should hold or be able to demonstrate the following qualifications and experience:

Excellent English Vocabulary - Speaking and writing skills
Experience of bespoke software applications;
Experience of working within a structured process driven environment;
ITIL V3 Foundation certification (minimum);
Experience in Microsoft Power BI
Advanced Microsoft office Skills
Exposure to SIAM
Experience of development & delivery of Service Improvement Plans
Experience of working with Mission Critical applications
Proven Client Services Management background
Knowledge of the various technologies used to deliver services
Public sector knowledge specifically around the UK Police Forces Candidates should be able to demonstrate that they are:

Self-motivated with a desire to learn and enjoys helping people

Logical when problem solving and able to think laterally
Capable of communicating to technical and non technical staff unambiguously at all levels
Willing to challenge and improve existing processes and practices
Capable of multi-tasking and balancing complex customer and internal priorities
Able to concisely and clearly communicate, using an excellent level of English, both verbally and in writing

Qualifications

Any graduate

Additional Information

Quick apply

Refine Your Search

development associate (remote) jobs in mumbai, mh

Associate Client Service Manager

Senior Associate Growth

Publishing Manager

Sr Technical Lead

Data Engineer 3

Associate Engineer-Civil(BESS)

Manager, Compliance Automation & Technology

Lead, AI Implementation - MUM

Events Marketing

Strategic Account Manager- West, India (Mumbai)

Corporate Sales Executive

Solution Architect

Senior Technical Specialist

Senior Solutions Engineer

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