Germinait Solutions Pvt.Ltd. is an innovative AI company dedicated to transforming stakeholder interactions. We are building Joyful, a platform to transform how businesses understand and act on customer feedback, moving from a reactive, cost-centered approach to a proactive, value-driven one.
Our mission is to use AI to help companies make their customer experience more joyful. We’re building a sophisticated, real-time platform that moves beyond simple metrics to systematically identify and eliminate customer friction. Our dual “Listen” and “Engage” modules are powered by a cutting-edge data pipeline that enriches customer feedback from every channel, providing deep, actionable insights and empowering customer service teams to create truly positive interactions.
We’re seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high
code quality and performance.
In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.
- Technical Leadership & Architecture:
- Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
- Define technical roadmaps, architecture patterns, and coding best practices
- Ensure adherence to software development standards and conduct regular code reviews
- Make critical build-versus-buy and technology adoption decisions
- Team Management & Collaboration:
- Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
- Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
- Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
- Identify and resolve bottlenecks in development, deployment, and delivery processes
- Vibe Coding Culture:
- Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
- Encourage pair programming, open collaboration, and frequent peer reviews
- Maintain high coding standards while keeping the process creative and energizing for the team
- Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
- Hands-On Development:
- Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
- Oversee the development of APIs, microservices, and integrations with third-party platforms
- Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
- Innovation & Continuous Improvement:
- Stay ahead of emerging technologies in AI, cloud, and enterprise communication platform
- Propose and implement innovative solutions to improve product performance, security, and maintainability
- Drive proof-of-concepts for new features or architectural improvements
- Ensure systems are designed for high availability, scalability, and disaster recovery
- 6+ years of professional software development experience, with at least 2 years in a technical leadership role
- Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
- Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
- Strong understanding of relational and NoSQL databases
- Experience building scalable, high-availability systems in B2B SaaS or AI- powered products
- Solid knowledge of software design patterns, performance optimization, and security best practices
- Familiarity with frontend technologies (Angular, React, or similar) is a plus
- Excellent communication and stakeholder management skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Passion for AI technologies and building software in a positive, high-energy coding environment
- Be at the forefront of the AI revolution in stakeholder management
- Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
- Work with a highly skilled and passionate team
- Enjoy significant growth opportunities in a rapidly scaling organization
- A culture that values innovation, ownership, and collaborative problem- solving
- Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life
At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!
