We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Organizations around the world depend on New Relic to help them build better software using data, not opinions. Logs are one of the fundamental pillars of New Relic’s observability platform. Thousands of New Relic customers rely on their logs to detect and resolve issues by analyzing many petabytes of data sent via a wide variety of logging integrations.
As a Lead (Staff) Engineer for the Logging Integrations group, you will be the technical cornerstone of the team responsible for the "front door" of New Relic's logging experience. We are looking for a hands-on technical leader who remains deeply embedded in the code while providing strategic direction across complex, high-scale architectures. If you are passionate about observability, love mentoring engineers, and thrive on turning architectural ambiguity into reliable production systems, we want to talk to you.
- Hands-on Technical Leadership: Define and influence the technical strategy for logging integrations while remaining "keyboard-active." You will design, build, and optimize scalable data integration services and tools capable of handling massive throughput.
- Drive Solutions from Ambiguity: Lead the charge in high-uncertainty environments. You will collaborate with Product Managers, Principal Engineers, and cross-functional teams to translate abstract business needs into concrete, high-impact technical roadmaps.
- Raise the Engineering Bar: Lead by example through high-standard code reviews, rigorous design docs, and the implementation of engineering best practices. You aren't just a participant; you are a "bar raiser" for technical excellence across the department.
- Mentorship & Culture Building: Actively mentor engineers across all levels. You will foster a culture of continuous learning by giving tech talks, leading workshops, and sharing knowledge that levels up the entire group’s engineering craft.
- Collaborative Problem Solving: Maintain a "zero-ego" approach to engineering. You will pair program with engineers of all levels, tackling everything from high-level architecture to deep-seated performance bottlenecks in production.
- Full-Stack Thinking: While your core is high-volume backend/systems engineering, you will leverage your experience with Front-End domains to ensure a seamless end-to-end user experience, contributing to or leading front-end initiatives when necessary.
- Modern SRE & Reliability: Move beyond basic CI/CD. You will be responsible for the health of your systems, using modern observability tools to proactively identify and resolve reliability, latency, and performance issues.
- Hands-on Mastery: 8+ years of professional software engineering experience. You must be highly proficient in Java/Go, with a track record of delivering robust, production-grade code in both.
- Cloud & Infrastructure Expertise: Deep understanding of public cloud platforms (AWS, Azure, or GCP). You are highly proficient in Infrastructure as Code (IaC) using Terraform or CloudFormation.
- Proven Architectural Impact: Experience leading the design and delivery of highly reliable, scalable distributed systems. You have built and maintained major components that handle significant data volume.
- Full-Stack Versatility: Meaningful experience with Full Stack development, including a history of delivering/working on Front-End projects. You should have a genuine interest in the UI/UX layer of the product.
- Observability Native: Deep expertise in the SRE/Observability space. You have used (and ideally built) observability tools to solve complex reliability or performance issues in distributed environments.
- Communication & Influence: The ability to drive consensus across teams and influence technical direction through clear communication and strong technical justification.
- Open Source Pedigree: You are an active contributor to the Fluent Bit, Fluentd, or OpenTelemetry ecosystems.
- Cloud-Native Depth: Hands-on experience with Helm, Kubernetes Operators, and cloud-native logging drivers (e.g., AWS FireLens).
- Data Integration Expertise: Experience working on data integration or ingestion products, specifically within the SaaS vendor or telemetry space.
- High-Throughput Pipelines: Experience building real-time tools to collect, process, and ship log data at a petabyte scale.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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