Intern certification engineer Jobs

IT Service Desk Intern
66degrees —Bengaluru, Karnataka
- Rotational shift
- Computer Science
- Software troubleshooting
- Customer service
Computer Vision Intern
TensorGo Technologies —Hyderabad, Telangana
- B.Sc
- Master's degree
- Bachelor's degree
Network Support Intern
Amyntor Tech Solutions Pvt Ltd —Thiruvananthapuram, Kerala
- ₹8,000 - ₹11,000 a month
- Weekend availability
- Computer Science
- Engineering
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
11d
QA Engineer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
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BIM Intern (Solidworks)
nCircle Tech —Pune, Maharashtra
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Homologation- Intern
Applus IDIADA —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
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- Microsoft Excel
Quick apply
Data Scientist III
S&P Global —Gurugram, Haryana
- Email
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
QC Engineer Intern
PEEPL Automation Private Limited —Kochi, Kerala
- ₹6,000 a month
- Full-time
- Analysis skills
- Quality control
- In-person
- Paid time off
- Paid sick time
Quick apply
Site Engineer Intern
Stelar —Thiruvananthapuram, Kerala
- ₹6,000 - ₹15,000 a month
- Full-time
- Hybrid work
- AutoCAD
- Project management
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Aircraft Structural Engineer (India)
Storminguniverse - Unipessoal Lda —Bangalore City, Bengaluru, Karnataka
- Full-time
- CAD
- English
- Master's degree
Quick apply
DevOps Engineer
EnactOn Technologies —Surat, Gujarat
- Up to ₹4,00,000 a year
- DevOps
- AWS
- Software development
- Work from home
- Paid sick time
Python Developer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Associate Engineer-Mechanical System power generation
Black & Veatch Family of Companies —Pune, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off
Flutter Developer Intern
Flipshope —Jaipur, Rajasthan
- ₹10,000 a month
- Full-time
- Bachelor's degree
- APIs
- In-person
- Paid time off
- Flexible schedule
Quick apply
11d
Security Engineer - Microsoft 365 Security Administration
Truveta —Hyderabad, Telangana
- Microsoft Access
- Microsoft Office
- Bachelor's degree
CodersArts Research
CodersArts —Noida, Uttar Pradesh
- Doctoral degree
- Computer Science
- Research
Networking Managed Services Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
MS Engineer
NTT Ltd —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Bachelor's degree
MS Engineer
NTT DATA —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Bachelor's degree
Associate Engineer - Mechanical Systems Engineer (Power Plant)
Black & Veatch Family of Companies —Pune, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off

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IT Service Desk Intern

66degrees -
Bengaluru, Karnataka

Apply Now

Job details

Internship

Qualifications

Jira
TCP
ITIL Certification
Operating systems
Computer Science
Software troubleshooting
Customer service
LAN
Windows
Technical support
Bachelor's degree
Remote access software
Computer networking
DNS
Recruiting
ServiceNow
TCP/IP
Desktop administration
Communication skills
CompTIA A+
Information Technology
VPN

Full job description

Overview of 66degrees

66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential.

At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.

Overview of Role

The IT Service Desk L1 Engineer serves as the primary point of contact for all IT-related issues and service requests. This role is critical in providing initial technical support, troubleshooting hardware and software problems, and ensuring an exceptional customer service experience for all end-users.

Responsibilities

Serve as the first point of contact, providing timely and effective technical support to end-users.
Accurately log, categorize, and prioritize all incoming service requests and incident tickets within the ITSM system.
Diagnose and resolve technical issues related to hardware, software, business applications, and network connectivity (LAN/WAN, VPN).
Manage user access, including performing password resets, account unlocks, and providing essential application support.
Seamlessly escalate complex or unresolved issues to Level 2/SME engineers, ensuring detailed documentation, notes, and logs are provided for efficient handoff.
Create and maintain high-quality, up-to-date documentation for IT procedures, knowledge base articles, and common solutions.
Proactively educate and guide users on IT best practices and common technical self-help procedures.
Participate in the mandatory on-call rotation schedule to ensure 24/7 service coverage.
Actively contribute to continuous service improvement initiatives for service desk processes and operational efficiency.

Required Qualifications

1-2 years of proven experience operating in a fast-paced IT Service Desk or Technical Support role.
Proficiency in administering and troubleshooting a diverse operating system environment, including macOS and Windows systems.
Demonstrated expertise in Google Workspace Applications and Google Administration.
Foundational knowledge of network essentials, including TCP/IP, DNS, and VPN concepts.
Exceptional written and verbal communication skills.
Demonstrated ability to efficiently diagnose, prioritize, and resolve technical challenges.
A strong customer-centric focus committed to delivering positive and high-quality user experiences.
Proven ability to work both autonomously and collaboratively within a team environment.
Bachelor's degree in Information Technology, Computer Science, or a related technical field, or equivalent practical experience.

Qualifications

Relevant IT certifications such as ITIL Foundation, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator.
Prior experience utilizing enterprise-grade ITSM platforms (e.g., ServiceNow, Jira Service Management).
Familiarity with remote desktop and support management tools.

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

AI Transparency & Disclosure

As an AI transformation partner, 66degrees leverages intelligent solutions to enhance our recruitment experience. We utilize AI tools—including LinkedIn Recruiter's Hiring Assistant and interview transcription technologies—to assist with sourcing, role analysis, and capturing interview highlights.

These tools augment our process, but we "Commit to Our Craft" by ensuring all final hiring decisions are made by our human Talent Team. By applying, you acknowledge the use of these technologies to help us "Win Together" in finding the best fit for our team.

Apply Now

Refine Your Search

IT Service Desk Intern

Computer Vision Intern

Network Support Intern

QA Engineer

BIM Intern (Solidworks)

Homologation- Intern

Data Scientist III

QC Engineer Intern

Site Engineer Intern

Aircraft Structural Engineer (India)

DevOps Engineer

Python Developer

Associate Engineer-Mechanical System power generation

Flutter Developer Intern

Security Engineer - Microsoft 365 Security Administration

CodersArts Research

Networking Managed Services Engineer (L1)

MS Engineer

MS Engineer

Associate Engineer - Mechanical Systems Engineer (Power Plant)

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