Bengaluru Karnataka Director of customer success Jobs – 316 Open Jobs Today

Executive Director - Customer Success
JPMorganChase —Bengaluru, Karnataka
- Full-time
- Human resources
- Financial services
- Communication skills
13d
Director- Global Partner Enablement
Automation Anywhere —Bengaluru, Karnataka
- Email
- Software troubleshooting
- AI
Director - Product Management (BNPL)
PayU —Bengaluru, Karnataka
- Product management
- Agile
- Leadership
Director of Product Management
Locus.sh —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Product management
Sr Account Manager/ Director Sales & Customer Success
Tru Global Software —Bengaluru, Karnataka
- Full-time
- Sales
- AI
- Negotiation
Microsoft Agentic Director
Genpact —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- SharePoint
- AI
- Paid time off
- Work from home
Director of Product Management – Data Security
Concentric AI —Bengaluru, Karnataka
- Product management
- APIs
- AI
AI/ML Engineering & Customer Insights Director
McAfee —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Master's degree
- Paid time off
- Flexible schedule
1d
Director, Product Management - Integrations
Okta —Bengaluru, Karnataka
- Computer Science
- B.Sc
- Master's degree
Quick apply
Director - Data and Analytics Advisory 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Director of Product Management – AI Security
Concentric AI —Bengaluru, Karnataka
- Product management
- APIs
- AI
Director, Product Management
The Nielsen Company —Bengaluru, Karnataka
- ₹0 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- APIs
Quick apply
12d
Director, AI Platform
Couchbase, Inc. —Bengaluru, Karnataka
- Remote
- Azure
- Java
- Databases
- Health insurance
- Paid time off
Quick apply
Director, AI Adoption & Enablement
Sapiens —Bengaluru, Karnataka
- Email
- Agile
- AI
Director of Engineering, Organizations & Cells
GitLab —Bengaluru, Karnataka
- Full-time
- AI
- Communication skills
- Health insurance
- Paid time off
Director, AI Agent Delivery
Sapiens —Bengaluru, Karnataka
- Email
- Agile
- AI
Associate Director
Sagility —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- English
M2 Associate Director - Marketing
PayU —Bengaluru, Karnataka
- Marketing
- Salesforce
- Master's degree
Director of Quality Engineering & Automation
Harness.io —Bengaluru, Karnataka
- Computer Science
- Bachelor's degree
- APIs
Senior Product Manager
Agara —Bengaluru, Karnataka
- Remote
- Doctoral degree
- Computer Science
- Salesforce
- Work from home
Quick apply

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Executive Director - Customer Success

JPMorganChase -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
13 days ago

Qualifications

Programme management
Human resources
Financial services
Communication skills

Full job description

JOB DESCRIPTION

Job Summary

As an Executive Director within the HR Employee Experience organization, you will lead regional execution of customer success and business engagement strategies across the Asia Pacific (APAC) region. In this role, you will serve as a primary interface for HR and senior business leaders, ensuring enterprise initiatives across HR and Technology are adopted effectively and deliver measurable outcomes. You will operate within the Business Engagement and Adoption pillar of the Employee Success organization, focused on driving stakeholder engagement, scaling adoption, and ensuring solutions are delivering value for business and functional leaders and employees across the region.

Job Responsibilities

Lead regional engagement with HR, Line of Business (LOB) leaders, business managers, and employee segments
Serve as a trusted advisor to regional HR and business leadership, aligning initiatives to workforce and business priorities
Serve as the regional representative in HR and business forums, ensuring regional insights are incorporated into execution
Build and activate employee communities and champion networks to support adoption
Drive adoption, usage, and satisfaction for enterprise tools and employee services
Ensure initiatives are understood, adopted, and delivering measurable business value
Partner with global teams to localize and execute regional or enterprise-wide campaigns and initiatives
Partner with Employee Success teams to track and report on adoption, engagement, and employee experience metrics and identify regional trends, pain points, and opportunities to improve outcomes
Establish feedback loops with regional stakeholders to inform continuous improvement and decision-making
Partner with Line of Business (LOB) leaders and business managers to drive adoption, gather feedback, and ensure initiatives deliver measurable business value
Lead a high-performing regional team aligned to customer success objectives
Ensure consistency and scalability of initiatives across markets and business segments

Required Qualifications, Capabilities, and Skills

8+ years of experience in Financial Services, HR, Technology, Consulting, or related discipline
Experience leading regional execution of customer success, engagement, or adoption initiatives
Strong stakeholder management skills with HR leaders, Line of Business leaders, and senior business stakeholders
Demonstrated ability to drive adoption, engagement, and measurable outcomes at scale
Excellent communication and executive presentation skills
Strong program management and cross-functional leadership capabilities
Ability to operate effectively across global and regional teams

Preferred Qualifications, Capabilities, and Skills

Experience working across APAC markets and regional organizations
Experience leading forums, advisory boards, or segment-based engagement models
Knowledge of employee experience and enterprise technologies
Familiarity with AI and emerging technologies that enhance employee experience
Experience leading teams across geographies

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

director of customer success jobs in bengaluru karnataka

Executive Director - Customer Success

Director- Global Partner Enablement

Director - Product Management (BNPL)

Director of Product Management

Sr Account Manager/ Director Sales & Customer Success

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Director of Product Management – Data Security

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Director, AI Platform

Director, AI Adoption & Enablement

Director of Engineering, Organizations & Cells

Director, AI Agent Delivery

Associate Director

M2 Associate Director - Marketing

Director of Quality Engineering & Automation

Senior Product Manager

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