Location: MUMBAI, India
Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.
MISSIONS & RESPONSIBILITIES
BUILD STRATEGY & IMPLEMENT ROADMAP
- Build and share vision: context, stakes, challenges, market evolution(including services and digital business),objectives, projects in progress, prospects, …
- Prepare & schedule roadmaps : Market share, allocated resources (strategic workforce planning, budget, anticipating risk analysis, alternative scenario, tools ..).
- Provide focus and priorities, set up objectives
- Organize the periodic team meeting addressing actual & forecast OI, revenue, opportunities, …
CUSTOMER-ORIENTED BUSINESS
- Develop and foster cooperation with other GBUs/ BLs/Countries/SAM/KAM to facilitate win-win approach and develop THALES business
- Contribute to building and executing the account plans (Strategic & Key)
- Work closely with Value & Bid and Capture functions to address to an opportunity, in order to deliver high level value propositions and winning bids
- Act as THALES group representative of accounts (BD, Customer satisfaction, Voice of customer…)
- Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate
- Anticipate complex negotiation closing including partnerships
- Coordinate and influence with other functions in the group such as legal, finance, Bids, to deliver winning bids.
- Act as a voice of the customer
SALES PEOPLE ENGAGEMENT
-Manage performance - including poor performance - with established guiding sales organizational principles across sales channels, markets and countries
- Coordinate team efficiency and involvement of sales teams to ensure quality deliveries
- Provide managerial leadership to ensure initiatives and foster relevant practices (Value proposition, Black Hat, Price to Win…)
- Engage and develop people through regular feedback, coaching attitude…
- Encourage digital, disruptive or innovative offers
- Act as a role model for coaching teams, helping team members find their way
- Promote diversity and create an inclusive environment
- Select, recruit sales team members, propose allocation of resources
MANAGE RISK TAKING & FOSTER ENTREPRENEURSHIP
- Mitigate the risks using appropriate lessons learnt from successes and failures
- Encourage digital, disruptive or innovative offers
DECISIONS OWNED / KEY DELIVERABLES
DECISIONS OWNED
- Sales organization : selection and development of Sales profiles & objectives of each sales team member
- Allocation of resources on Gate 0, 1, 2
- Winning price
- Bid/no Bid at BL level
- Ensure that the deal is closed except B2/C or strategic deals, the responsibility of which lies with the CL
DELIVERABLES PRODUCED
- Business roadmap: MYB/SBP/SITCOM? / ..
- Contribute to SBP ambition and implementation
- Develop and implement the MYB
- 5 years SITCOM
KEY INTERACTIONS
- Sales Team
- Sales Operations
- Value & Bid
- Account Teams
- BL Managers
- Finance
- Quality & Customer Satisfaction
- Legal
SKILLS & EXPERIENCE REQUIRED
- High quality decisions in customer industry
- Expert in analytics and sales automation tools (sales analytics, sales tracking, reporting, performance…) and problem-solving skills
- Manages risk taking & fosters entrepreneurship
- Leadership/ Ability to reassess strategy (strategic thinking)
- Promotes diversity and creates an inclusive environment
- Strong communication skills, partner relationship skills, and team leadership skills
KPIs
- OI/GMOI/ Revenue/Cash in his/her perimeter by portfolio/region/Countries
- OI in current year * GMOI
- OI in 5 years period * GMOI/ Profitable long term sales
- Sales execution plan : accepted or not
- Change = time spend by Sales teams with customer
- Grow pipeline market share
- Number of new customers per year/ Number of customers visits
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
