Royapettah Chennai Tamil Nadu Resources specialist Jobs – 241 Open Jobs Today

Lead Logistics Customer Experience and Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
5d
ERP Implementation Specialist
KOKA Software Technology Private Limited —Chennai, Tamil Nadu
- ₹30,000 - ₹60,000 a month
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- Oracle
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Specialist - F&A - I2C 4B
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
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- Master's degree
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- Hybrid work
- B.Sc
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4d
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Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
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Senior Executive – Subrogation Specialist
EXL Service —Chennai, Tamil Nadu
- Weekend availability
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1d
SPE-Policy Servicing
Cognizant —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
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Consulting Analyst
Cognizant —Chennai, Tamil Nadu
- Full-time
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- Oracle
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HR Head
Coppergate Consultants Private Limited —Chennai, Tamil Nadu
- ₹12,00,000 - ₹14,00,000 a year
- Full-time
- Master's degree
- Human resources
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Quick apply
Senior Scrum Master - SAFe Agile
Aspire Systems —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
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9d
Talent Acquisition Specialist
ECT Infra Solutions —Chennai, Tamil Nadu
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
Global Partner Enablement Specialist – Alliances & Channels
Appian Corporation —Chennai, Tamil Nadu
- Salesforce
- English
- Bachelor's degree
- Health insurance
Quick apply
Senior Expeditor / Procurement Specialist
Gradiant —Chennai, Tamil Nadu
- Engineering
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- Bachelor's degree
Specialist- Technical Support Admin-Drive Train support
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
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- Analysis skills
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5d
Internal Technical Content Specialist, CS Global Office
Denodo —Chennai, Tamil Nadu
- Computer Science
- B.Sc
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Clinical Documentation Integrity Specialist
Optum —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Medicine
- Microsoft Excel
- Health insurance
Senior Manager - SME Application Ticket Analysis/AI Automation Specialist
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
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Associate Clinical Specialist
Medtronic —Chennai, Tamil Nadu
- Full-time
- Remote
- Up to 50% travel
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Sr. Executive – Subro Specialist
EXL Service —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Word
- English
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1d
Systems Integration Specialist
NTT Ltd —Chennai, Tamil Nadu
- Java
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Lead Logistics Customer Experience and Operations Specialist

Maersk -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
5 days ago

Qualifications

Microsoft Excel
Customer service
Logistics
Microsoft Office
Administrative experience
Bachelor's degree
Channel management
Communication skills

Full job description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

The role is responsible for supporting day-to-day customer experience and administrative operations by executing standardized customer-facing, technical, administrative, and operational activities accurately and efficiently. The position involves supporting customer channel management, case management, onboarding, relationship management, contract and dispute-related activities, while ensuring adherence to established processes and guidelines. The role requires the ability to work independently within defined boundaries, resolve routine issues, and escalate non-routine matters when required.

You will be Responsible for
Managing customer experience activities, including customer channel management, case management, onboarding, and relationship management.
Handling customer queries, requests, and cases while ensuring timely and accurate resolution.
Supporting customer onboarding and maintaining effective customer relationships in line with established processes.
Supporting documentation, validation, and follow-ups.
Executing standardized administrative, technical, and operational activities to support day-to-day business operations.
Applying established procedures, work routines, and methods to ensure consistent and accurate service delivery.
Managing assigned tasks independently within defined scope, guidelines, and boundaries.
Identifying and resolving routine operational issues using established processes and available resources.
Exercising appropriate judgment when handling operational activities and escalating non-routine or complex issues to experienced colleagues or supervisors.
Maintaining accurate records and documentation related to customer activities.
Collaborating with internal stakeholders to ensure timely completion of assigned activities and effective customer support.
Adapting to new processes, systems, and ways of working through job-related training and on-the-job experience.
Ensuring accuracy, compliance, and adherence to established standards across customer experience and administrative operations.
Owns all SCM Operations activities under file management for the customers under purview.
Key Activities include: All file management activities post booking, Documentation, System Update, Operational finance.
Proactive communication with customer service in case of exceptions.
Supporting Customer Service in customer query resolution and exception handling.

Qualifications
Between 2 - 5 or more years' experience and graduate with relevant experience in Customer Experience, Customer Service, Administration, Operations, or a related discipline.
Basic understanding of customer service and administrative processes.
Knowledge of standardized work routines, procedures, and operational methods.
Good attention to detail with the ability to execute tasks accurately.
Ability to work within defined guidelines and manage routine activities independently.
Good communication and interpersonal skills.
Ability to identify issues and escalate non-routine matters appropriately.
Willingness to learn and develop job-specific technical and operational knowledge.
Basic proficiency in MS Office applications, particularly Excel.

What We Offer:
Impact: Be part of a team that directly contributes to global accounting.
Opportunity: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

resources specialist jobs in royapettah chennai tamil nadu

Lead Logistics Customer Experience and Operations Specialist

ERP Implementation Specialist

Specialist - F&A - I2C 4B

Specialist, Application Excellence, P&HS SEAP

Specialist - Training coordinator

Senior Executive – Subrogation Specialist

SPE-Policy Servicing

Consulting Analyst

HR Head

Senior Scrum Master - SAFe Agile

Talent Acquisition Specialist

Global Partner Enablement Specialist – Alliances & Channels

Senior Expeditor / Procurement Specialist

Specialist- Technical Support Admin-Drive Train support

Internal Technical Content Specialist, CS Global Office

Clinical Documentation Integrity Specialist

Senior Manager - SME Application Ticket Analysis/AI Automation Specialist

Associate Clinical Specialist

Sr. Executive – Subro Specialist

Systems Integration Specialist

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