Koramangala Bengaluru Karnataka Junior product manager Jobs – 813 Open Jobs Today

Product Support Analyst
InvestCloud Technology India Pvt Ltd. —Bengaluru, Karnataka
- Software troubleshooting
- Windows
- Communication skills
Quick apply
Global Procurement Specialist
Capstone Global —Bengaluru, Karnataka
- ₹50,000 - ₹60,000 a month
- Full-time
- English
- Research
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Junior Consultant | Product Consulting Group New
Arcesium —Bengaluru, Karnataka
- Night shift
- Bachelor's degree
- Financial services
- Communication skills
3d
Senior Manager, Product management
o9 Solutions —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Analysis skills
4d
Senior Product Manager
Autodesk —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- Bachelor's degree
- Product management
Principal Product Manager
Oracle —Bengaluru, Karnataka
- Full-time
- Oracle
- Agile
Senior Product Manager
Digii —Bengaluru, Karnataka
- Remote
- ERP systems
- Java
- Software development
14h
Senior Manager
EXL Service —Bengaluru, Karnataka
- Full-time
- Project management
- Business Administration
Engineering Delivery Manager I
Deloitte —Bengaluru, Karnataka
- Master's degree
- Agile
- AI
12d
Sr Product Design Manager
Adobe —Bengaluru, Karnataka
- Full-time
- Management
- Research
- AI
Associate Marketing Manager, RBS Retail Efficiency
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Marketing
11h
Manager - Business Development
VISTA —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Junior Accountant
Impetus Electronics Private Limited —Bellandur, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
Associate Manager
Collins Aerospace —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Recruiting
- Communication skills
- Paid sick time
Marketing Manager, RBS Retail Efficiency
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Research
- Marketing
11h
Product Support Engineer
EquiLend —Bengaluru, Karnataka
- Hybrid work
- SQL
- Analysis skills
- Continuous improvement
- Health insurance
- Paid time off
13h
Product Management - Senior Product Manager
Paytm —Bengaluru, Karnataka
- Product management
- APIs
- Leadership
Strategic Programs Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- System design
Zluri - Lead Product Designer
BeingUser —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Access
- 12th Pass
- Agile
- Health insurance
- Paid sick time
Senior Performance Marketing Manager
UrbanPro —Bangalore City, Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply

I want to receive the latest job alerts for junior product manager in koramangala bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

junior product manager jobs near koramangala bengaluru karnataka

Delivery Manager jobs in Bengaluru, Karnataka

Senior Product Manager jobs in Bengaluru, Karnataka

Product Consultant jobs in Bengaluru, Karnataka

Senior Product Designer jobs in Bengaluru, Karnataka

Program Manager jobs in Bengaluru, Karnataka

Marketing Manager jobs in Bengaluru, Karnataka

Retail Sales Associate jobs in Bengaluru, Karnataka

Procurement Specialist jobs in Bengaluru, Karnataka

Product Support jobs in Bengaluru, Karnataka

Product Designer jobs in Bengaluru, Karnataka

Principal Product Manager jobs in Bengaluru, Karnataka

Automobile Service Manager jobs in Bengaluru, Karnataka

Finance Manager jobs in Mumbai, Maharashtra

Delivery Manager jobs in Thiruvananthapuram, Kerala

Delivery Manager jobs in Noida, Uttar Pradesh

Project Manager jobs in Mohali, Punjab

Delivery Manager jobs in Kerala

Delivery Manager jobs in Mumbai, Maharashtra

Senior Product Manager jobs in Pune, Maharashtra

Senior Product Manager jobs in Hyderabad, Telangana

Product Support Analyst

InvestCloud Technology India Pvt Ltd.
Bengaluru, Karnataka

Quick apply

Job details

Permanent

Qualifications

SFTP
SSO
Software troubleshooting
Windows
Application support
Communication skills
VPN

Full job description

Responsibilities

Ticketing, Queue, and SLA Management

Manage incoming cases; monitor ticket system queue, resolve within SLAs.
Review pending/aged tickets to prevent SLA breaches; escalate as needed.
Maintain ticket hygiene: accurate categorization, detailed notes, clear next actions.

User Support and Troubleshooting

Provide support via email, phone, and remote sessions for application, access, and connectivity issues.
Implement workarounds and permanent fixes; coordinate callbacks/voicemail return.
Guide users through client VPN setup and connectivity validation; update entitlements/policies as required.

Access, Identity, and Environment Setup

Administer users across production and UAT/cert (create/disable/update, roles, groups).
Perform password resets and SSO troubleshooting across applications/regions.
Configure hosted/terminal-style sessions (key mappings, logon flow, connectivity, profile tuning).

Client Communications and Reporting

Draft/send client communications during service events; participate in service bridges.
Produce operational reports (logins, registrations, access/usage, user inventory).
Maintain client/sponsor contacts; schedule meetings to progress open items.

Documentation, Knowledge, and Governance

Update/maintain KB pages and SOPs for repeatable tasks.
Run audit reports for compliance and client requests; coordinate with application SMEs.
Track team KPIs (SLA, volumes, satisfaction, escalations) and improve dashboards/reporting.

Monitoring and Operational Readiness

Validate daily application readiness by 7:00 AM ET; coordinate remediation before market open.
Tune monitoring alerts (adds/removals/adjustments) to reduce noise and improve signal.

Collaboration and Continuous Improvement

Partner with Client Services on escalations; assist peers via team chat and ad hoc coaching.
Contribute to service bridge execution; complete incident forms and document actions/next steps.
Support knowledge assessments, skills development plans, and bi-weekly cross-functional training.

Success Measures (KPIs)

SLA performance: on-time resolution; minimal aged tickets.
Queue health: low reopen rate; accurate categorization; clear next steps.
Client satisfaction: positive feedback; reduced escalations.
MTTR/MTTA: faster response and resolution for priority issues.
Documentation freshness: current SOPs, playbooks, and Knowledge articles.

Qualifications (Must-Have)

3–6 years in application support or service desk roles; financial services preferred.
Strong command of ticketing workflows, SLAs, prioritization, and escalation.
Hands-on user access/identity administration across production and UAT/cert.
Proficiency with SSO troubleshooting, password resets, and role/entitlement management.
Experience supporting client VPN access and end-to-end connectivity troubleshooting.
Comfort with hosted/terminal-style session setup, key mappings, and profile configuration.
Excellent written and verbal communication for client updates and bridge participation.
Structured documentation habits (SOPs, KB, runbooks); availability from 7:00 AM ET and occasional off-hours.

Skills and Technical Knowledge

Background in investment/wealth platforms or trading/portfolio systems.
Experience creating KPI dashboards and operational reports.
Knowledge of Microsoft Windows and macOS.
Troubleshooting experience with printing, SFTP, and file-movement software.
Working knowledge of VPN architecture and client office network connectivity.
General understanding of networking and port connectivity.

Leveling Guide

Junior (Associate)

Executes SOPs; resolves standard tickets; escalates appropriately; maintains documentation.

Mid-Senior (Senior Associate)

Owns complex tickets; leads small bridges; improves SOPs/KBs; tunes alerts; mentors peers; partners with Client Services on escalations.

About InvestCloud

Headquartered in Los Angeles with a global presence, InvestCloud develops first-class, digital financial solutions, pre-integrated into the cloud. By empowering investors and managers with a single version of the integrated truth through its unique digital platform, InvestCloud creates beautifully designed client experiences and intuitive operations solutions using an ever-expanding library of digital modular apps. The result? Powerful products for individual investors and institutions alike, assembled on-demand to meet clients’ specific needs.

InvestCloud is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick apply

Refine Your Search

junior product manager jobs in koramangala bengaluru karnataka