Maharashtra Senior customer advocate Jobs – 127 Open Jobs Today

Talent Acquisition Partner, SCB India
Standard Chartered —Mumbai, Maharashtra
- Human resources
- Recruiting
- Banking
- Health insurance
- Paid sick time
Process Manager
Eclerx —Pune, Maharashtra
Cluster Head - Affluent Banking
Standard Chartered —Mumbai, Maharashtra
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
5d
Sr. Relationship Manager - Affluent Relations
Standard Chartered —Mumbai, Maharashtra
- Sales
- Master's degree
- Communication skills
- Health insurance
- Paid sick time
Advocate
Volody Product Pvt Lltd —Goregaon, Mumbai, Maharashtra
- ₹15,000 - ₹45,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
9d
Officer / Senior Officer – Employee Engagement
Sense International India —Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- Travel
- In-person
- Commuter assistance
- Health insurance
Quick apply
Senior Customer Experience Manager
KAPTURE CX —Mumbai, Maharashtra
- Salesforce
- Databases
- SQL
Quick apply
Associate Director-ARM
Standard Chartered —Mumbai, Maharashtra
- English
- Banking
- Health insurance
- Paid sick time
Senior Associate, Channel Relationship Manager, Small Medium Enterprises
DBS Bank —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Associate support Analyst
Aeries Technology —Pune, Maharashtra
- Rotational shift
- Bachelor's degree
- Phone etiquette
- Communication skills
Senior Production Readiness Manager
Workday —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- English
- Flexible schedule
Senior Manager - Digital Workplace Service Owner
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Windows
- Continuous improvement
Quick apply
Senior Principal Consultant, Databricks Tech Lead!
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Senior Product Manager - Technical
Mastercard —Pune, Maharashtra
- Full-time
- Product management
- Software development
- APIs
Credit Analyst
Citi —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- GAAP
- Paid time off
UX Design Lead, Vice President
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Presentation skills
- Bachelor's degree
- Machine learning
Manager - Deployment, Service and Replenishment
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Management
- PMP
- Inventory management
Analyst II, Sales & Commercial Capabilities
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Applications Development Group Manager
Citi —Pune, Maharashtra
- Full-time
- Oracle
- Software troubleshooting
- Java
Senior Product Delivery Associate
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Java
- Analysis skills
- JavaScript
8d

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Talent Acquisition Partner, SCB India

Standard Chartered -
Mumbai, Maharashtra

Apply Now

Job details

Permanent

Benefits

Health insurance
Paid sick time

Qualifications

Sourcing
Business intelligence
Database management
Human resources
Recruiting
Banking
Negotiation
Time management

Full job description

Requisition Number: 53990

Job Location: Mumbai, IND

Global Grade: Band 6

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 11/05/2026

Posting End Date: 25/05/2026

Job Summary

We at Standard Chartered are searching for a skilled and experienced recruiter to support high-volume hiring, with a focus on Wealth & Retail Banking skill requirements. The role is responsible for end-to-end talent acquisition including proactive sourcing, screening and shortlisting, interview management, and stakeholder communication, ensuring candidates meet role-specific capabilities such as retail/branch banking, wealth management, affluent/HNW client coverage, customer advisory and sales, regulatory and conduct awareness, and strong service orientation.

Key Responsibilities

Strategy

Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations.
Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates.
Foster high-touch relationships using a database of qualified candidates to choose from when positions become open.
Partner with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies.
Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post s and announcements.

Business

Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications
Write and post s on relevant platforms, especially social media
Utilize knowledge of multiple recruiting sources and execute innovative strategies to find quality candidates and prospect for new business
Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation
Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designations
Provide coaching and guidance to junior-level recruiting staff.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Valued Behaviours and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

Stakeholders for a recruiter typically include:
Hiring Managers: They work closely with recruiters to define job requirements and make final hiring decisions.
Candidates: Potential employees who are actively seeking job opportunities and interacting with recruiters.
Human Resources (HR) Department: Collaborates with recruiters on onboarding, compliance, and employee relations.
Senior Management/Executives: They set strategic hiring goals and approve budgets for recruitment.
Department Heads/Team Leads: They provide specific insights into the skills and qualifications needed for their teams.
Recruitment Agencies/Consultants: External partners that may assist in sourcing and screening candidates.
Current Employees: They might participate in referral programs or provide input on the hiring process.
IT Department: Supports the recruitment process with necessary technology and systems.
Legal and Compliance Teams: Ensure that recruitment practices adhere to labor laws and company policies.
Marketing/Communications Team: Helps in employer branding and promoting job openings.
These stakeholders play various roles in the recruitment process, from defining job requirements to ensuring compliance and supporting the overall hiring strategy.

Skills and Experience

Human Resources Consulting
Influencing Through Expertise
Business Intelligence
Effective Communications

Qualifications

8-12 years of experience in recruitment

Understanding of Wealth & Retail Banking product suites and role requirements, including deposits (CASA/TD), secured and unsecured lending, cards, bancassurance/insurance, and investments/wealth products (mutual funds, structured notes, discretionary/advisory).
Awareness of product governance and suitability concepts relevant to WRB hiring (e.g., KYC/AML, conduct risk, sales quality, client suitability/needs-based advisory, and local regulatory expectations).
Experience sourcing profiles across WRB product, sales, and service roles (e.g., relationship managers, branch sales, wealth specialists, product managers, contact centre, operations), with strong market mapping and competitor intelligence.
Exceptional communication, interpersonal, and decision-making skills
Sound knowledge of database management, and internet search methods
Familiarity with job boards like Naukri & LinkedIn
Proven success in conducting interviews using various methods (phone, video, email, in-person)
Multitasker, team player, and flexible to changing business trends.
Ability to manage difficult conversations with ease.
Familiarity with the entire recruitment cycle and various sourcing techniques.
Effective time management and organization skills.
Excellent negotiation skills.
Independent thinker, quick decision maker, and problem solver.
A quick learner with an understanding of business needs and alignment with candidate skills.
An entrepreneurial mindset is preferred.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Apply Now

Refine Your Search

senior customer advocate jobs in maharashtra

Talent Acquisition Partner, SCB India

Process Manager

Cluster Head - Affluent Banking

Sr. Relationship Manager - Affluent Relations

Advocate

Officer / Senior Officer – Employee Engagement

Senior Customer Experience Manager

Associate Director-ARM

Senior Associate, Channel Relationship Manager, Small Medium Enterprises

Associate support Analyst

Senior Production Readiness Manager

Senior Manager - Digital Workplace Service Owner

Senior Principal Consultant, Databricks Tech Lead!

Senior Product Manager - Technical

Credit Analyst

UX Design Lead, Vice President

Manager - Deployment, Service and Replenishment

Analyst II, Sales & Commercial Capabilities

Applications Development Group Manager

Senior Product Delivery Associate

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