whitefield bengaluru karnataka service desk analyst Jobs – 69 Open Jobs Today

Analyst III Infrastructure services
DXC Technology —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- 12th Pass
System Analyst
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Epic
- Communication skills
IT Support Engineer (3+ years)
Vertex Techno Solutions (B) Pvt. Ltd —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Desktop Support Analyst II (Global Technical Operations)
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Computer skills
Analyst, GBS Support Center
Herbalife —Bengaluru, Karnataka
- Full-time
- Spanish
- Oracle
- English
Salesforce Administrator Professional
Naviam —Bengaluru, Karnataka
- ₹10 - ₹12 a year
- Sales
- Salesforce
- DevOps
Quick apply
Digital Support Analyst II (Global Technical Operations)
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Trading Application Support Analyst L2
StoneX Group —Bengaluru, Karnataka
- Weekend availability
- English
- Databases
- SQL
Business Analyst, Logistics
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- English
Quick apply
Senior Analyst
Sapiens —Bengaluru, Karnataka
- Email
- Azure
- Windows
- AWS
Desktop Support (3+ years)
Vertex Techno Solutions (B) Pvt. Ltd —Bengaluru, Karnataka
- ₹5,00,000 - ₹5,50,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
7d
Analyst - Filer & Print Services
ALSTOM —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Engineering
- Windows
Associate, Cyber Risk
Kroll —Bengaluru, Karnataka
- Full-time
- Windows
- Analysis skills
- Project management
Lead, Service Desk
Zones —Bengaluru, Karnataka
- Full-time
- Windows
- Microsoft Office
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Ops Manager- Credit Analytics & Data
Shell —Bengaluru, Karnataka
- Full-time
- Azure
- Management
- Master's degree
IT Technical Support Analyst
Waters Corporation —Bengaluru, Karnataka
- Azure
- Bachelor's degree
- Computer skills
7d
Quality Analyst
Zones —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Life insurance
Quick apply
Support Engineer
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Weekend availability
- Computer Science
- Software troubleshooting
- English
Principal Digital Support Analyst (Global Technical Operations)
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Windows
- Bachelor's degree
- Computer skills
Analyst - Executive Escalation. View Jobs
Swiggy —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Writing skills

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Analyst III Infrastructure services

DXC Technology -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Desktop support
Software troubleshooting
English
12th Pass
Bachelor's degree
Communication skills
Mobile devices

Full job description

Job Description:

Essential Job Functions:

Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame.
Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation.
Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

Basic Qualifications

Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject.
Good understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and troubleshoot basic technical issues.
Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Ability to provide step-by-step technical help, both written and verbal.
Experience with solving computer-related problems.
Experience working with company escalation policy.

Requirements and Skills

Interpersonal skills to interact with customers and team members.
Excellent problem-solving and communication skills with fluent spoken English and good thought flow.
Organization skills to balance and prioritize work.
Ability to work in a team environment.

Work Environment

Work from Office is mandatory.
This job role requires working rotational / night shifts.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

Apply Now

Refine Your Search

service desk analyst jobs in whitefield bengaluru karnataka

Analyst III Infrastructure services

System Analyst

IT Support Engineer (3+ years)

Desktop Support Analyst II (Global Technical Operations)

Analyst, GBS Support Center

Salesforce Administrator Professional

Digital Support Analyst II (Global Technical Operations)

Trading Application Support Analyst L2

Business Analyst, Logistics

Senior Analyst

Desktop Support (3+ years)

Analyst - Filer & Print Services

Associate, Cyber Risk

Lead, Service Desk

Ops Manager- Credit Analytics & Data

IT Technical Support Analyst

Quality Analyst

Support Engineer

Principal Digital Support Analyst (Global Technical Operations)

Analyst - Executive Escalation. View Jobs

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