Sr. Manager - Infrastructure and Logistics
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Senior Manager Infrastructure and Logistics This role requires enabling BCP and IT DR testing for different stakeholders and accounts in Genpact primary. The key responsibility is to ensure BCP and IT DR testing and provide required support for the enablement. Enabling return to the office from an IT standpoint for the approved accounts. Maintaining People redundancy across IT Functions along with Vendor Governance. Along with this maintain IT assets related to BCP accounts and relevant documentation and trackers. Roles & Responsibilities: - Engage with Operations / Transitions for verification of Business Continuity Solutions - Participates in the development implementation and maintenance of business continuity plans policies and procedures. - Continuously evaluate risks and mitigate and develop risk mitigation within Business Continuity Plans - Participate in the vendor BCP testing and planning and their reviews. - Act as the primary point of communication for Service Assurance solutions. - Work with various stakeholders to continuously expand the scope for the BC plan for Genpact. - Engage with business teams for their BCP strategy and reviews and participate in their testing if required. - Team leadership and managing business relationships. - Facilitate the internal audit for the BCP plans for Genpact. - Work with dependent teams in case of any issues and ensure timely resolution. - Continuously evaluate risks and mitigate and develop risk mitigation within Business Continuity and people redundancy. - Communicate and articulate various plans and procedures with Leadership and relevant teams. - Share timely updates and periodically update various trackers. - Maintain and develop SO Ps on work areas also able to perform RCA. - Participate and front end the team on various BCP engagements related to work from office enablement people redundancy and communication. - Participate in customer Audits Questionnaires and RF Ps. - Actively participate in Testing and audit of Site Level Redundancies i.e. - Core protection plan - Maintain IT DR Policy at the Organization Level and monitor the creation of BCM plans around the policy. - Lead the ISO 22301 BCM Certification from IT Service Continuity and Disaster Recovery perspective. - Periodic maintenance of BC Plans and zero surprise operations.
Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering
Certifications
APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, Oracle Certified Professional - OracleOracle
Required Skills
Asset Management, Contract Management, Data Security, Finance, Financial Management, Information Security, People Leadership, Security Framework, Supplier Management, Supply Chain Management (SCM)
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Infrastructure and Logistics
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
