mira road mumbai maharashtra it support Jobs – 255 Open Jobs Today

IT Service Desk L3 Engineer
66degrees —Mumbai, Maharashtra
- Azure
- Computer Science
- Windows
Senior Executive -Technology - IT Operations/Infra Support
Multi Commodity Exchange Clearing Corporation Limited (MCXCCL) —Mumbai, Maharashtra
- Night shift
- Computer Science
- Windows
- Bachelor's degree
IT Support Engineer
RTTRICONE DESIGN& BUILD CONTRACTORS PRIVATE LIMITED —Mumbai, Maharashtra
- ₹25,000 - ₹50,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
- Paid time off
- Paid sick time
Quick apply
10d
IT.Junior Support Analyst
Citco —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
18h
Asset Management and End-User Support (EUS)
Jira technologies —Mumbai, Maharashtra
- ₹10,398.72 - ₹39,959.11 a month
- Full-time
- Inventory control
- Software troubleshooting
- In-person
Quick apply
2d
IT Support Engineer
Aanley Services Private Limited —Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- SQL
- In-person
Quick apply
Technical Support Executive
Pawan Enterprises —Thane, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
7d
Help Desk Support
CARE INFOTECH —Mumbai, Maharashtra
- ₹15,000 - ₹18,000 a month
- Microsoft Outlook
- Software troubleshooting
- Microsoft Office
Quick apply
3d
Technical Support Engineer
Violet Infosystems Private Limited —Mumbai, Maharashtra
- ₹4,20,000 - ₹9,00,000 a year
- Full-time
- Microsoft Excel
- Software troubleshooting
- SQL
Quick apply
8d
Desktop Support Engineer
RSR Infotech Pvt Ltd —Thane, Maharashtra
- ₹16,000 - ₹18,000 a month
- Full-time
- Windows
- Microsoft Office
- In-person
Quick apply
Desktop Support Engineer
CARE INFOTECH —Mumbai, Maharashtra
- ₹15,000 - ₹18,000 a month
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
3d
Desktop Support Engineer
Three Ess Computer Services (I) Pvt. Ltd. —Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Windows
- In-person
- Health insurance
Quick apply
Analyst, IT Support
Cactus Communications Services Pte. Ltd. —Mumbai, Maharashtra
- Microsoft Outlook
- Software troubleshooting
- B.Sc
6d
System Administrator
Benchmark Computer Solutions limited —Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
5d
Hardware & IT Support Engineer (Offroll)
CleanMax —Mulund, Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Outlook
- B.Sc
Desktop Support Engineer
Acma Computers Pvt Ltd —Andheri East, Mumbai, Maharashtra
Windows System Administrator
TalentNest Solutions —Mahape, Maharashtra
- ₹9,821.78 - ₹45,050.49 a month
- Microsoft Outlook
- Computer Science
- Windows
Quick apply
Technical Support Engineer – SDE
Intertec Systems —Mumbai, Maharashtra
- Microsoft Outlook
- Software troubleshooting
- Microsoft Office
Service Desk Analyst - Senior ( 3-5 yrs), Mumbai
Skill Lab Services —Thane, Maharashtra
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
Quick apply
6d
L2 IT Support Engineer, Location: Goregaon, East (Mumbai)
Radiant Info Solutions —Mumbai, Maharashtra

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IT Service Desk L3 Engineer

66degrees -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Jira
SFTP
SSO
System administration
Azure
Operating systems
Cloud architecture
Computer Science
NFS
Slack
Windows
DHCP
Bachelor's degree
Confluence
IT support
Scripting
DNS
Recruiting
APIs
MacOS
Desktop administration
Intune
Information Technology

Full job description

Overview of 66degrees

66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential.

At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
- Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
- Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
- Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
- Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
- AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field.
7–10+ years of experience in IT support, system administration, or infrastructure engineering.
Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

AI Transparency & Disclosure

As an AI transformation partner, 66degrees leverages intelligent solutions to enhance our recruitment experience. We utilize AI tools—including LinkedIn Recruiter's Hiring Assistant and interview transcription technologies—to assist with sourcing, role analysis, and capturing interview highlights.

These tools augment our process, but we "Commit to Our Craft" by ensuring all final hiring decisions are made by our human Talent Team. By applying, you acknowledge the use of these technologies to help us "Win Together" in finding the best fit for our team.

Apply Now

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it support jobs in mira road mumbai maharashtra

IT Service Desk L3 Engineer

Senior Executive -Technology - IT Operations/Infra Support

IT Support Engineer

IT.Junior Support Analyst

Asset Management and End-User Support (EUS)

IT Support Engineer

Technical Support Executive

Help Desk Support

Technical Support Engineer

Desktop Support Engineer

Desktop Support Engineer

Desktop Support Engineer

Analyst, IT Support

System Administrator

Hardware & IT Support Engineer (Offroll)

Desktop Support Engineer

Windows System Administrator

Technical Support Engineer – SDE

Service Desk Analyst - Senior ( 3-5 yrs), Mumbai

L2 IT Support Engineer, Location: Goregaon, East (Mumbai)

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