Telangana Collection agent Jobs – 45 Open Jobs Today

Manager - Trust and Safety - WFM
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- PMP
- English
- Bachelor's degree
Quick apply
DataOps Lead
LSEG (London Stock Exchange Group) —Hyderabad, Telangana
- Full-time
- SQL
- AWS
- Analysis skills
- Health insurance
Workday System Analyst (Workday Financials)
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- Tax experience
Site Reliability Engineer
Billtrust India Careers —Hyderabad, Telangana
- Azure
- AWS
- Scripting
Quick apply
1d
Operations executive - Logistics
DrinkPrime —Hyderabad, Telangana
- Weekend availability
- English
- Communication skills
Security Advisor I
HighRadius —Hyderabad, Telangana
- Azure
- Computer Science
- HIPAA
Senior Collections Analyst
Yext —Hyderabad, Telangana
- Email
- Microsoft Excel
- B.Sc
- Salesforce
- Health insurance
- Paid time off
Quick apply
10d
Operations Associate
Alpha Terra Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Customer service
- In-person
Quick apply
2026 PhD Research Intern, India
Uber —Hyderabad, Telangana
- Doctoral degree
- Computer Science
- Research
Specialist - F&A - I2C 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
8d
Business Development Manager (IT Hardware & Software)
EmbedTech Solutions —Hyderabad, Telangana
- Full-time
- Sales
- Negotiation
Custody Product Development - Core banking - interfaces /integration - AVP
State Street —Hyderabad, Telangana
- Full-time
- Analysis skills
- Agile
- Banking
1d
Security Engineer
Billtrust Careers —Hyderabad District, Telangana
- Azure
- Master's degree
- AWS
1d
Site Reliability Engineer
Billtrust Careers —Hyderabad District, Telangana
- Azure
- AWS
- Scripting
1d
Platform Engineer
Billtrust India Careers —Hyderabad, Telangana
- Azure
- DevOps
- Master's degree
Quick apply
1d
Billing Analyst
Yext —Hyderabad, Telangana
- Email
- Microsoft Excel
- B.Sc
- Salesforce
- Health insurance
- Paid time off
Quick apply
13d
Senior Backend Developer [Node.Js + Agentic AI]
Truviq systems —Hyderabad, Telangana
- Full-time
- Remote
- Master's degree
- JavaScript
- APIs
Supply Chain Analyst II
Regal Rexnord —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
FBS Strategy Integration & Reporting Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- SQL
- Python
- Paid time off
Quick apply
Senior Associate, Treasures Bancassurance Specialist, Consumer Banking Group
DBS Bank —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- MBA

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Manager - Trust and Safety - WFM

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
PMP
English
Bachelor's degree
Business Administration
Fraud prevention and detection
BA
Communication skills
Banking
Information Technology

Full job description

Service Delivery Manager - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are inviting applications for the role of Manager work Force Management (WFM) Responsibilities: - Will act as a liaison between the GCC and Site WFM teams. - Communication and Presentations Skills: Should be able to communicate well with the clients and be able to present data post analysis - Administration of communication to and from Operations and other support departments - Collection and analysis and reporting of historical center/agent performance statistics - Manage long-term forecast / staff plan and lead monthly staff plan / budget meeting - Work with Human Resources Recruiting and Training to coordinate the hiring and training of new employee resources - Oversee short-term workload forecasting and scheduling philosophy of schedule assignments - Oversee proactive scheduling of discretionary activities such as training meetings overtime and under time - Oversee intraday management of scheduling procedures analysis of real time workload requirements and call routing to manage performance to service level requirements - Problem Solving: Should be tactical and be able to solve day to day operational challenges and should be able to understand delivery metrics - Manage WFM personnel on site and remote. - Conducts performance appraisals. - Provides measurable feedback to assigned personnel and suggestions for improved performance. - Formulates and implements employee corrective actions as needed.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

ITIL Foundation - AxelosAxelos, PMP - UdemyUdemy

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Journey Mapping, Data Analytics, End to End Management, Fraud Detection, Fraud Disputes

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

collection agent jobs in telangana

Manager - Trust and Safety - WFM

DataOps Lead

Workday System Analyst (Workday Financials)

Site Reliability Engineer

Operations executive - Logistics

Security Advisor I

Senior Collections Analyst

Operations Associate

2026 PhD Research Intern, India

Specialist - F&A - I2C 4A

Business Development Manager (IT Hardware & Software)

Custody Product Development - Core banking - interfaces /integration - AVP

Security Engineer

Site Reliability Engineer

Platform Engineer

Billing Analyst

Senior Backend Developer [Node.Js + Agentic AI]

Supply Chain Analyst II

FBS Strategy Integration & Reporting Analyst

Senior Associate, Treasures Bancassurance Specialist, Consumer Banking Group

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