katraj pune maharashtra desktop support technician Jobs – 138 Open Jobs Today

IT Support Technician
Pattern —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- English
IT Support Technician And Admin
Evergreen Edge —Bavdhan, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Software troubleshooting
- English
Quick apply
Senior Technical Support Executive
Live Connections —Pune, Maharashtra
- Up to ₹7,00,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
4d
Technical Support
Max Secure Software —Pune, Maharashtra
- Windows
- Master's degree
- Bachelor's degree
ServiceNow Support Engineer - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
4d
Jira Support Engineer - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Agile
4d
Technical Support Executive
ZM Technologies —Pune, Maharashtra
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Cell phone reimbursement
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
Technical Support Representative
Forescout Technologies Inc. —Pune, Maharashtra
- Rotational shift
- Windows
- Computer networking
- Linux
IT Desktop Support
Squareline Solution —Pune, Maharashtra
- Full-time
Linux System Administrator
Om Software —Hinjewadi, Pune, Maharashtra
- ₹9,914.50 - ₹25,930.27 a month
- Full-time
- Scripting
- Linux
- In-person
- Paid time off
- Flexible schedule
Quick apply
2d
Technical Support Specialist / SPOC
Panthernails Business Solution —Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Group Leader (Technical Support)
PTC Inc. —Pune, Maharashtra
- Salesforce
- English
- Bachelor's degree
IT Support
Emergys —Pune, Maharashtra
- Communication skills
Manager - IT Support
Shipco IT —Pune, Maharashtra
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Quick apply
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time
Technical Support Executive
Blue Pearl Health Tech Pvt Ltd —Pashan, Pune, Maharashtra
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Customer service
- English
- SQL
- Health insurance
Quick apply
IT Support Engineer (L2) â€“ Generalist IT
ProcDNA —Pune, Maharashtra
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Technical Support Engineer-1
Momentive Software —Pune, Maharashtra
- Full-time
- Azure
- SQL
- AWS
- Paid time off
4h
Technical Support Engineer
Varad Automation And Robotics —Pune, Maharashtra
- Microsoft Office
- Presentation skills
- Bachelor's degree

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IT Support Technician

Pattern -
Pune, Maharashtra

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Job details

Full-time

Qualifications

Authentication
Software troubleshooting
Customer service
English
Windows
DHCP
Quality assurance
Remote access software
IT support
Computer networking
DNS
Desktop administration
AI
Communication skills
Help desk
VPN

Full job description

Job Title: IT Support Technician I

Pattern is a fast-growing eCommerce data and growth company headquartered in the UtahSilicon Slopes tech hub, with offices across India, Europe, China, and Canada. We empower top consumer brands like Nestle and Skullcandy to thrive in the digital marketplace. We’re seeking a skilled and proactive IT Support Technician II to join our Pune, India office. If you’re passionate about technology, excel in fast-paced environments, and enjoy creative problem-solving, you’ll find your place at Pattern!

Roles and Responsibilities

Provide Tier I technical support by responding to help desk requests via tickets, email, and phone, ensuring timely resolution of escalated issues.
Troubleshoot and resolve complex hardware, software, and network issues, providing guidance to L1 support team members as needed.
Diagnose and troubleshoot basic networking issues, including IP addressing, DNS, DHCP, VPN, and Wi-Fi connectivity.
Manage remote desktop support through tools like TeamViewer and Remote Desktop Protocol (RDP).
Onboard and offboard employees, ensuring systems access is configured properly and security policies are followed.
Ensure endpoint security through access controls, monitoring, and remediation tools.
Maintain detailed IT documentation, adhering to SLA policies for ticket resolution and quality assurance.
Collaborate with IT team members to continually improve support processes and enhance user experience.
Assist in managing IT asset inventory, including procurement, deployment, and lifecycle management.
Support video conferencing equipment and office technology (meeting rooms, printers, digital signage).2-5 years of help desk or IT support experience, preferably in a fast-paced or enterprise environment.
Proficiency with Windows and MacOS systems, including troubleshooting, software installations, and updates.
Familiarity with Google Workspace administration (Gmail, Drive, Meet, etc.) and troubleshooting.
Basic networking skills, including knowledge of IP addressing, DNS, DHCP, VPNs, firewalls, and Wi-Fi troubleshooting.
Experience with identity providers like Okta (user provisioning, authentication, MFA) is preferred.
Strong troubleshooting and diagnostic skills with a methodical approach to resolving issues.
Experience with remote desktop tools such as RDP, TeamViewer, or similar solutions.
Ability to prioritize and manage multiple tasks in a dynamic environment.
Strong communication skills in English
IT certifications (A+, Net+, Sec+) are a plus but not required.
Strong customer service skills having empathy and patience with dealing with customer issues.

Technical Qualification

2-5 years of help desk or IT support experience, preferably in a fast-paced or enterprise environment.
Proficiency with Windows and MacOS systems, including troubleshooting, software installations, and updates.
Familiarity with Google Workspace administration (Gmail, Drive, Meet, etc.) and troubleshooting.
Basic networking skills, including knowledge of IP addressing, DNS, DHCP, VPNs, firewalls, and Wi-Fi troubleshooting.
Experience with identity providers like Okta (user provisioning, authentication, MFA) is preferred.
Strong troubleshooting and diagnostic skills with a methodical approach to resolving issues.
Experience with remote desktop tools such as RDP, TeamViewer, or similar solutions.
Ability to prioritize and manage multiple tasks in a dynamic environment.
Strong communication skills in English
IT certifications (A+, Net+, Sec+) are a plus but not required.
Strong customer service skills having empathy and patience with dealing with customer issues.

Should be strong in stakeholder mgmt
Should be good in communication skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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desktop support technician jobs in katraj pune maharashtra

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