chennai tamil nadu compensation specialist Jobs – 86 Open Jobs Today

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Assistant Manager

Guidehouse -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Succession planning
Management
Assistant manager experience
Conflict management
Fraud prevention and detection
Communication skills
Banking
Analytics

Full job description

Job Family:

GIC Process (India)

Travel Required:

None

Clearance Required:

None

What You Will Do:

We are looking for an experienced Assistant Manager – Fraud Risk to oversee fraud operations across cryptocurrency transactions and card chargebacks. This role will be responsible for leading multiple teams, driving fraud strategy, managing stakeholder relationships, and ensuring operational excellence while minimizing financial and reputational risk.

Manage and oversee Team Leaders and Fraud Analysts across multiple workstreams
Drive performance management, succession planning, and team development
Handle people-related escalations, including performance, engagement, and attrition
Foster a high-performance culture with strong focus on quality and accountability

Define and implement fraud risk strategies across crypto and card payment ecosystems
Lead initiatives to reduce fraud losses and improve detection rates
Oversee complex investigations including:
- Crypto fraud (wallet tracing, scam networks, ATOs)
- High-value and cross-border fraud cases
Evaluate emerging fraud trends and proactively update controls

Oversee end-to-end chargeback operations and dispute resolution
Ensure compliance with card network rules (Visa, Mastercard, Amex)
Monitor and control chargeback ratios, thresholds, and financial impact
Drive initiatives to improve win rates and reduce dispute volumes

Ensure adherence to SLAs, KPIs, and quality benchmarks
Drive process improvements, automation, and efficiency initiatives
Implement robust QA frameworks and audit mechanisms
Manage capacity planning, forecasting, and resource allocation

Act as the primary point of contact for senior stakeholders / clients
Present fraud insights, trends, and performance metrics to leadership
Collaborate with Product, Tech, Compliance, and Payments teams to enhance controls

Ensure adherence to AML/KYC regulations and internal risk policies
Support regulatory audits, reporting, and governance frameworks
Maintain strong documentation and audit trails

What You Will Need:

Deep understanding of:
- Cryptocurrency fraud, blockchain analytics, and DeFi risks
- Card payment lifecycle & chargeback frameworks
Hands-on experience with:
- Blockchain tools (Chainalysis, TRM Labs, Elliptic)
- Fraud detection systems (Actimize, Featurespace, Sift, etc.)

Proven experience managing multiple teams or large-scale fraud operations
Strong people management, coaching, and conflict resolution skills
Ability to drive performance in a high-pressure environment

Strong presentation and communication skills
Ability to influence senior stakeholders and drive decision-making

What Would Be Nice To Have:

Experience in FinTech / Crypto Exchanges / Payment Gateways / Banking
Certifications:
- CAMS (Certified Anti-Money Laundering Specialist)
- CFE (Certified Fraud Examiner)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Apply Now

Refine Your Search

compensation specialist jobs in chennai tamil nadu

Assistant Manager

Pre-Bill Specialist

Senior Process Associate

Specialist, Business Development

Director, Customer Success

Associate Divisional Manager

Senior Process Associate

Terrazzo & Decorative Flooring Application Specialist

Legion Workforce Management-Consultant/ Manager

Service Desk Specialist – Chennai, India

Job Posting Title Associate/Specialist, Software Technology

Ads specialist - Google & Meta

Specialist, Project Manager

Refund Specialist

FAAS-Manager-Technical Accounting-NFS

Payroll Specialist - US & UK Operations

Valuation Services Director

Verification of Benefits Specialist

Customer Support Specialist

Quality analyst

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