remote customer experience analyst Jobs – 155 Open Jobs Today

Service Desk Analyst 1
CSG —Remote
- Email
- Remote
- Microsoft Outlook
- Software troubleshooting
- Windows
- Work from home
Service Analyst - India
Alliage —Remote
- Remote
- Customer service
- Salesforce
- English
Quick apply
Data Analyst I - AMS
Nordson —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Data analysis skills
AI Product Analyst
Armino Technologies —Remote
- Email
- Remote
- Master's degree
- Bachelor's degree
- AI
Quick apply
French-Networking Support Analyst
TLI SOFTWARE PVT LTD —Remote
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- Remote
- Bachelor's degree
- Computer networking
- IT
- Health insurance
- Paid time off
Quick apply
Solar Project Coordinator
Dynamic Accounting Solutions Inc —Remote
- Full-time
- Remote
- Communication skills
Quick apply
3d
D365 CRM Technical Consultant
Luxten —Remote
- ₹1,00,677.47 - ₹1,43,399.82 a month
- Remote
- Azure
- Computer Science
- Customer service
Quick apply
14d
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Associate Application Development Analyst (.Net Developer)
Genworth Financial —Remote
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Paid sick time
Location:
Cmercury —Remote
- Remote
- Marketing
- Data analysis skills
- Master's degree
Senior Business Analyst
Cimpress —Remote
- Remote
- Master's degree
- SQL
- Analysis skills
- Work from home
Quick apply
MIS Business Analyst
Good Pick Technologies pvt ltd —Remote
- ₹7,000 - ₹10,000 a month
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Content Support Analyst
AlphaSense —Remote
- Remote
- Google Suite
- Research
- Microsoft Office
NetSuite Business System Administrator/Analyst
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Data QA Associate (Finance)
YipitData (Alternative) —Remote
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
Cyber Risk Analyst
Sun King —Remote
- Full-time
- Remote
- Bachelor's degree
- AI
- Communication skills
Quick apply
4d
Data QA Associate
YipitData (Alternative) —Remote
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
Remote Credit & Collections Analyst - UK Shift (Remote)
Ziff Davis —Remote
- Email
- Remote
- Microsoft Office
- Bachelor's degree
- Organizational skills
- Health insurance
- Paid time off
Web Scraping Expert (Scrapy & Python) WFH
Outsource Bigdata —Remote
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Communication skills
- Work from home
Business Analyst (Functional Regulatory Reporting)
Revolut —Remote
- Full-time
- Remote
- Data analysis skills
- SQL
- Communication skills

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customer experience analyst jobs near remote

Service Desk Analyst 1

CSG -
Remote

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Job details

Full-time

Benefits

Work from home

Qualifications

Microsoft Outlook
Software troubleshooting
Windows
Microsoft Office
Bachelor's degree

Full job description

Job Description

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Job Description

You will be a Service Desk Analyst I within the Modern Workplace team.

You will report to Manager Service Desk to contribute toward facilitating the initial call from internal customer inquiries or incidents
You will responsible for answering questions, creating initial tickets and may perform incident resolution
You will maintain contact with the customer on incidents retained by the analyst, communicating status and resolution to ensure customer satisfaction
You will gather incident details and records those details in the tracking system – including, incident description and customer information, component of the product or services affected, business impacts, workflow and subsequent severity level
You will escalate customer incidents when unable to resolve within the service desk
You will assist internal teams and resources to troubleshoot and identify incident resolution, capture and record initial triage information required by teams to research

Is this opportunity right for you? We are looking for candidates who have:

Associate bachelor’s degree or equivalent experience
1-2 years of experience in working with Microsoft products including Windows 10,11 Office and Outlook
Basic understanding of computer PC networking, standard browser troubleshooting
Experience working in a CRM ticketing system
Experience troubleshooting mobile phone and smart device issues
Experience in troubleshooting common desktop applications (e.g. MS Office, Email, etc.)

CSGer Perks & Benefits:

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Apply Now

Refine Your Search

customer experience analyst jobs in remote

Service Desk Analyst 1

Service Analyst - India

Data Analyst I - AMS

AI Product Analyst

French-Networking Support Analyst

Solar Project Coordinator

D365 CRM Technical Consultant

Product Support Analyst (Finance)

Associate Application Development Analyst (.Net Developer)

Location:

Senior Business Analyst

MIS Business Analyst

Content Support Analyst

NetSuite Business System Administrator/Analyst

Data QA Associate (Finance)

Cyber Risk Analyst

Data QA Associate

Remote Credit & Collections Analyst - UK Shift (Remote)

Web Scraping Expert (Scrapy & Python) WFH

Business Analyst (Functional Regulatory Reporting)

I want to receive the latest job alerts for customer experience analyst in remote

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