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Senior Cloud Delivery Specialist, Migrations

Pegasystems -
Hyderabad, Telangana

Apply Now

Job details

3 days ago

Qualifications

JBoss
Pegasystems
Operating systems
Oracle
Cloud architecture
Computer Science
CSS
WebSphere
B.Sc
DevOps
Tomcat
J2EE
Build automation
Windows
Weblogic
SOAP
SQL
Database administration
AWS
Science
Bachelor's degree
JavaScript
PostgreSQL
Linux
AI
JMS
Communication skills
Information management
HTML

Full job description

Meet Our Team:

Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale.

We are a passionate team who guide clients to use our cutting edge architecture by modernizing their existing applications. Simply put, we modernize our clients. We work closely with clients and provide technical guidance, solutions to complex issues, retrofit the on-prem deployments to fit in our Pega Cloud architecture so our Clients can benefit from leveraging latest Pega features and Keeping current as part of the as-a-service initiative. We are fun and on constantly on steep learning curve. Apart from providing technical guidance on Modernization, we use our experience from the client engagements to build tools that helps clients with modernization assessment around the gaps, estimation.

Picture Yourself at Pega:

Pega is changing the way the world builds software and the dynamic Journey teams help in focusing on implementing strategic solutions to real business challenges. We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

This is your chance to be part of a team that builds a lightweight and extendible infrastructure to be able to collect, monitor, analyse and draw insights from the data at scale.

Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems.

Senior Cloud Delivery Specialist, Migrations, in this role, you’ll help Pega’s customers successful and in ensuring that they have the best experience using Pega Cloud services. He / She will work with customer teams or Pega’s partners to ensure a seamless migration and upgrade experience for the customer. It is also an endeavour of the migration service team to build automation into the migration process with tools and accelerators.

What You'll Do at Pega:

60% Customer/Client Engagement, application design & development

Engage with Clients to plan and execute, migration and/or upgrade projects across the application lifecycle and route to live/production
Provide SME support to clients or regional Service Assurance team members on Modernization for identified migration gaps/issues
Multitask and work during production crisis situations
Troubleshoot infrastructure issues, analyze issues across database, cloud, middleware and DevOps stack
Demonstrated customer-facing skills including expectation management, communication skills, information management
Design & develop new or enhance existing automation tools in new applications modernization journey (upgrade/migration)

20% Collaboration with internal teams, Innovation

Contribute to ideas and suggestions for Process/Product improvement
Collaborate with multiple Tribes and Alliances while also ensuring timely and regular customer updates by owning challenges.
Collaborate with global teams to remove impediments/blockers in order to keep issue investigations moving forward to meet established deadlines

10% Guide & coach the team on Modernization

Mentor new members in the team on technical and process front. Provide timely help in case of highly challenging modernization issues

10% Skill development & technology learning

Advanced teamwork skills with the ability to collaborate and negotiate with other groups like SRT and manage conflict

Who You Are:

You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

Senior Service Assurance Advisor, Modernization is a highly driven technical customer– facing professional who possesses initiative, a positive and resourceful mindset, and the ability to learn quickly and adapt to change. The individual is an organized self-starter with tenacity, drive, and enjoys working in a collaborative fast-paced environment to ensure swift resolution of issues and an exceptional customer experience. A deep commitment to quality is essential, as well as demonstrated creative troubleshooting skills.

What You've Accomplished:

Bachelor of Science in Computer Science or related technical discipline
7-9 years of professional experience
3-5 years of either consulting experience or a technical lead role
- 3+ years Pega Consulting experience - preferred
- CSSA minimum certification
- Strong oral and written communication skills, leadership and poise in pressurized situations
- Strong teamwork skills with the ability to collaborate with other groups
- Strong decision making and problem-solving skills
- Proven ability to interact directly with customers at a technical level
- Ability to gain in-depth knowledge of existing and new Pega products and services
- Initiative and positive attitude
- Professional, organized, efficient and accurate
- Tenacity, drive and the desire to succeed in a fast-paced environment
- Resourceful and creative troubleshooting skills
- Deep commitment to quality
- Additional Preferred Qualifications:

Knowledge of AWS, PCF, GCP
Knowledge of J2EE architecture and application servers (Websphere, Weblogic, Tomcat, or JBOSS)
Knowledge of database administration (Oracle, Postgres)
Knowledge and experience with Javascript, SQL, and CSS/HTML
Knowledge of Operating Systems (specifically Windows, Linux)
Knowledge of Communication protocols and technologies (SOAP, MQ, JMS)"

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company
#LI-SK1

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Apply Now

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