Remote Technical assistant Jobs – 66 Open Jobs Today

Customer Success & Support Specialist
Codvo.ai —Remote
- Full-time
- Remote
- Sales
- AI
- Communication skills
Client Success Manager
Infinity Business Services —Remote
- ₹30,000 - ₹35,000 a month
- Full-time
- Remote
- Microsoft Office
- Administrative experience
- Project management
- Work from home
Quick apply
Full Stack Developer
Aho Security Labs —Remote
- ₹2,00,000 - ₹3,60,000 a year
- Full-time
- Remote
- Databases
- SQL
- JavaScript
- Work from home
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Backend Developer Intern
OrbitXII technologies —Remote
- ₹10,000 a month
- Remote
- AWS
- JavaScript
- Classroom experience
Quick apply
4d
Data / Gen AI Engineer
INDUANSH PRIVATE LIMITED —Remote
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Remote
- DevOps
- AWS
- Machine learning
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11d
Assistant Manager - Accounts & Finance D...
Max Healthcare —Remote
- Remote
- Microsoft Excel
- English
- Presentation skills
Full Stack Developer (React, Angular & AI-Assisted Development)
Aho Security Labs —Remote
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Remote
- Databases
- SQL
- JavaScript
- Work from home
Quick apply
SEO & Web Development Virtual Assistant - R210
Hyre —Remote
- Full-time
- Remote
- CRM software
- Analysis skills
- Communication skills
Quick apply
Freelance SEO / AEO / GEO & GMB Specialist – Car Rental
The Car Rent Company —Remote
- ₹15,000 - ₹20,000 a month
- Remote
- AI
Quick apply
Tekla API Developer| Fully Remote| Full-Time
Qualis Solutions, LLC —Remote
- From ₹400 an hour
- Full-time
- Remote
- AWS
- Scripting
- APIs
- Paid time off
- Work from home
Quick apply
Machine Learning Engineer / Data Scientist
Fusemachines —Remote
- Full-time
- Remote
- Azure
- Windows
- SQL
Senior Software Engineer II - UI
Porch —Remote
- ₹40,50,000 - ₹56,70,000 a year
- Full-time
- Remote
- English
- Master's degree
- JavaScript
- Paid holidays
- Health insurance
Staff Engineer - Platform Engineering
HighLevel —Remote
- Remote
- APIs
- AI
- SDLC
Marketing Assistant
DronaHQ —Remote
- Remote
- Marketing
- Master's degree
- Bachelor's degree
Client Success Manager
Infinity Business Solutions —Remote
- ₹30,000 - ₹35,000 a month
- Full-time
- Remote
- Microsoft Office
- Administrative experience
- Project management
Proactive Hiring: ATOM Trainer
Ness Digital Engineering —Remote
- Full-time
- Remote
- Mentoring
- Software development
- Classroom experience
11d
Tekla Structures BIM Customization Specialist| Fully Remote| Full-Time
Qualis Solutions, LLC —Remote
- From ₹350 an hour
- Full-time
- Remote
- AWS
- Scripting
- APIs
- Paid time off
- Work from home
Quick apply
Customer Success Manager
Sprinto —Remote
- Remote
- AI
- Communication skills
- Work from home
Quick apply
AI-First Android Developer
Samurai Labs —Remote
- Full-time
- Remote
- Java
- Master's degree
- APIs
- Work from home
Quick apply
7d
AI Developer
Expertshub.ai —Remote
- Remote
- Azure
- Computer Science
- Customer service
Quick apply

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Customer Success & Support Specialist

Codvo.ai
Remote

Apply Now

Job details

Full-time

Qualifications

Sales
B2B
Product demos
Customer support
SaaS
AI
Communication skills
Pre-sales

Full job description

Customer Success & Support Specialist

Product : NeIO Assistant – AI Meeting Intelligence Platform

Location: Delhi | Remote | Hybrid (Flexible)
Experience Level: 3–5 Years
Employment Type: Full-time

About NeIO Assistant

NeIO Assistant is an enterprise-grade AI meeting intelligence platform designed to transform how organizations capture, understand, and act on meeting insights. We're building the future of enterprise productivity, and we're looking for customer-focused professionals to help our clients succeed.

Role Overview

This is a hybrid, high-impact role that sits at the intersection of customer support, customer success, and early-stage prospects reachout. You will own the complete customer journey—from initial prospect engagement through onboarding, support, and ongoing value realization.

What makes this role unique: You'll work directly with our Product Leadership team, gaining deep expertise in NeIO Assistant while managing customer relationships independently. This is an ideal role for someone who thrives on customer interaction, enjoys solving problems, and wants to grow into a strategic customer leadership position.

Key Responsibilities

1. Customer Support & Operational Excellence

Serve as the first point of contact for customer inquiries, issues, and technical concerns
Troubleshoot and resolve product-related problems across onboarding, usage, and platform integrations
Coordinate with technical and product teams to escalate and resolve complex issues
Maintain SLA commitments and consistently deliver industry-leading response and resolution times
Track and resolve customer issues in our ticketing system with clear communication and follow-up

2. Customer Success & Product Adoption

Lead comprehensive onboarding programs to ensure customers quickly understand platform capabilities
Drive product adoption by educating users on key features
Conduct regular business reviews and check-ins to ensure customers are realizing ROI
Proactively identify adoption risks and implement corrective strategies
Share best practices and use cases to maximize customer value

3. Pre-Sales & Prospects Engagement

Conduct initial discovery conversations to understand prospect requirements and challenges
Deliver compelling product demonstrations and communicate NeIO's value proposition
Qualify leads based on fit and potential, smoothly handing off to the sales team
Build and maintain prospect pipelines within CRM systems

4. Customer Voice & Product Feedback

Act as the primary voice of the customer within our organization
Collect, synthesize, and communicate customer feedback to the Product team
Contribute insights to improve onboarding flows, product documentation, and customer messaging
Participate in refining demo scripts and success frameworks

5. Growth & Professional Development

Work closely with Product Leadership for direct mentoring and technical training
Build deep expertise in NeIO's capabilities, use cases, and competitive positioning
Transition from a supported role to independently managing customer relationships
Develop into a strategic customer success leader

Required Qualifications

Experience (3–5 Years)

Customer Success, Customer Support, or SaaS Operations roles, OR
Inside Sales, Sales Development, or Pre-sales experience with SaaS products

Core Competencies

Excellent verbal and written communication skills
Customer-first mindset with a problem-solving orientation
Proficiency with SaaS platforms and CRM tools (preferred)
Ability to manage multiple customer relationships and priorities simultaneously

Preferred Qualifications

Exposure to AI, GenAI, or productivity tools
Experience in B2B SaaS environments with enterprise customers
Prior experience with customer onboarding or implementation

Key Traits & Attributes (Must Have's)

Ownership: You take end-to-end responsibility for customer outcomes
Initiative: You're proactive, energetic, and thrive in fast-paced environments
Growth mindset: You're eager to learn and evolve alongside a rapidly scaling AI platform
Empathy: You genuinely care about customer success and building long-term relationships

Why Join NeIO?

Direct Leadership Access: Work closely with Product Leadership and founders—your input directly shapes our platform
Growth Opportunity: Be an early team member in a fast-growing AI company with significant market opportunity
Customer Ownership: Manage high-value customer relationships end-to-end
Exposure & Breadth: Engage with enterprise clients across industries and use cases
Career Trajectory: Clear path to Customer Success Lead, Product Specialist, or Account Management roles
Learning: Gain deep expertise in AI meeting intelligence—a rapidly growing category

Apply Now

Refine Your Search

technical assistant jobs in remote

Customer Success & Support Specialist

Client Success Manager

Full Stack Developer

Backend Developer Intern

Data / Gen AI Engineer

Assistant Manager - Accounts & Finance D...

Full Stack Developer (React, Angular & AI-Assisted Development)

SEO & Web Development Virtual Assistant - R210

Freelance SEO / AEO / GEO & GMB Specialist – Car Rental

Tekla API Developer| Fully Remote| Full-Time

Machine Learning Engineer / Data Scientist

Senior Software Engineer II - UI

Staff Engineer - Platform Engineering

Marketing Assistant

Client Success Manager

Proactive Hiring: ATOM Trainer

Tekla Structures BIM Customization Specialist| Fully Remote| Full-Time

Customer Success Manager

AI-First Android Developer

AI Developer

I want to receive the latest job alerts for technical assistant in remote

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