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Director, Product Management

Redwood Software Inc.
Hyderabad, Telangana

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Job details

Qualifications

Cloud infrastructure
Customer retention
Enterprise Software
SAP
ERP systems
Customer segmentation
Product management
B2B
AI
Leadership

Full job description

OUR MISSION

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

As the Product Leader you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio. You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events.

Cross-Functional Leadership

Partner with Product team to ensure migration blockers are addressed in the roadmap (feature parity, migration utilities, customer-specific integrations)
Collaborate with Engineering to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms
Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support
Support Sales with migration business cases, competitive positioning

Team Leadership & Mentorship

Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution
Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication
Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement

YOUR EXPERIENCE

Required Experience:

5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software
Legacy product management experience, Sustained platforms while building migration paths to modern architectures
Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption
Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred
Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes
Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk

Preferred Experience:

8+ years in product management with portfolio-level accountability for multiple products or customer segments
Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks
Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration
Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected]

Apply Now

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