Wipro Jobs

ADMINISTRATOR L2(CONTRACT)
Wipro Limited —Chennai, Tamil Nadu
15h
TECHNO FUNCTIONAL CONSULTANT L3
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- Software troubleshooting
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CYBER SECURITY ANALYST L4
Wipro Limited —Pune, Maharashtra
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SENIOR CONSULTANT - TECH & IMPL
Wipro Limited —Gurugram, Haryana
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AI LEAD L1
Wipro Limited —Hyderabad, Telangana
- Project management
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TECHNOLOGY ARCHITECT L1
Wipro Limited —Bengaluru, Karnataka
- Project management
- Computer networking
- Communication skills
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Windows Server Admin
Wipro Limited —Bengaluru, Karnataka
- Windows
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PRINCIPAL CONSULTANT - ADV. & MGMT L1
Wipro Limited —Hyderabad, Telangana
- Leadership
- Communication skills
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TECHNICAL CONSULTANT L1
Wipro Limited —Bengaluru, Karnataka
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SERVICE DESK LEAD L2
Wipro Limited —Ahmedabad, Gujarat
1d
TECHNICAL LEAD L1
Wipro Limited —Bengaluru, Karnataka
- Software troubleshooting
- Java
- SDLC
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DEVELOPER L2
Wipro Limited —Hyderabad, Telangana
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Senior Manager, Sales - Medtech, Lifesciences
Wipro Limited —Pune, Maharashtra
- Business development
DOMAIN CONSULTANT L1
Wipro Limited —Gurugram, Haryana
3h
NETWORK ENGINEER L3
Wipro Limited —Bengaluru, Karnataka
FIRST LINE MANAGER (FLM) L2
Wipro Limited —Chennai, Tamil Nadu
- Bachelor's degree
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1d
Lead Engineer
Wipro Limited —Bengaluru, Karnataka
- JavaScript
- Software development
- APIs
15h
DEVELOPER L4
Wipro Limited —Pune, Maharashtra
- Software troubleshooting
- Java
- SDLC
3h
CYBER SECURITY ANALYST L3
Wipro Limited —Chennai, Tamil Nadu
1d
SYSTEM ENGINEER L2
Wipro Limited —Ahmedabad, Gujarat
- Microsoft Outlook
- Windows
- Computer networking
3h

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ADMINISTRATOR L2(CONTRACT)

Wipro Limited -
Chennai, Tamil Nadu

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Job details

15 hours ago

Full job description

Job Description

Job Title: ADMINISTRATOR L2(CONTRACT)

City: Chennai

State/Province: Tamil Nadu

Posting Start Date: 6/16/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Existing Wipro Role

Administrator L2

Potential Band Alignment

Role Purpose

The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and ensure SLA adherence by escalating delays when required.

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Areas of responsibility

Triaging and resolution of tickets

Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.

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Deliver

Performance Parameter

Measure

100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails

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Resolution of service Requests

Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.

SLA Monitoring

Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.

Change request execution

Assist in creation of change requests basis types of incident tickets which are raised and resolved.

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Mandatory Skills: Datacenter - Wintel Stack .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

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