Sounderic is India's leading online speech and occupational therapy platform, trusted by 5,000+ clients across the country. We connect children and adults to certified therapists through a flexible, technology-driven model — making quality therapy accessible to every family, regardless of location.
We are a small but fast-growing team with big ambitions. As we scale, we are looking for a driven, organized, and people-smart professional to join us in a role that sits at the intersection of business growth and day-to-day operations. If you thrive in a startup environment where no two days look the same — this is the role for you.
Role Overview
This is a single, high-impact role that combines business development with operations management. You will be the organizational backbone of Sounderic — keeping our internal processes running smoothly — while simultaneously driving outward growth through partnerships, sales, and client acquisition.
You will work directly with the founder and clinical team, making you a key decision-maker in how Sounderic grows. This role is ideal for someone who is equally comfortable closing a partnership deal with a school and following up on a pending invoice on the same day.
Key Responsibilities
Business Development & Growth
- Identify and pursue new client acquisition opportunities through outreach, referrals, and digital channels
- Build and manage partnerships with schools, pediatric clinics, hospitals, NGOs, and early intervention centers
- Conduct sales calls and discovery meetings with prospective clients and institutional partners
- Pitch Sounderic's services to principals, special educators, pediatricians, and parent groups
- Develop and maintain a pipeline of leads, tracking outreach and follow-ups systematically
- Collaborate with the founder to design packages, pricing, and partnership models for institutional clients
Operations & Administration
- Manage end-to-end client coordination — from onboarding to session scheduling to ongoing support
- Serve as the primary point of contact for clients, addressing queries and ensuring a smooth therapy experience
- Coordinate with the therapist team on scheduling, availability, session assignments, and coverage
- Maintain accurate client records, session logs, and therapist rosters
- Prepare and send invoices, track payments, and follow up on outstanding dues
- Generate weekly and monthly reports on client activity, revenue, therapist utilization, and business development progress
- Streamline and document internal SOPs (standard operating procedures) to improve operational efficiency
- Support the founder with administrative tasks, communications, and ad-hoc projects
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Healthcare Management, Psychology, or a related field
- 2–5 years of experience in business development, operations, client servicing, or a similar hybrid role
- Excellent communication skills in English and Hindi — spoken and written
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Comfort with numbers — invoicing, basic reporting, and tracking metrics
- Proactive, self-driven attitude with the ability to work independently in a remote setting
Preferred Qualifications
- Prior experience in a healthcare, edtech, or social impact startup
- Experience selling to or partnering with schools, clinics, or hospitals
- Familiarity with CRM tools, Google Workspace, and invoicing/billing software
- Understanding of the speech therapy, special education, or child development space
- Proficiency in any additional Indian regional language is a plus
What We Offer
- A fully remote, flexible work environment
- A mission-driven role where your work directly improves children's lives
- Direct mentorship and collaboration with the founder
- Competitive compensation with performance-linked incentives on business development outcomes
- A high-ownership role with real scope for career growth as Sounderic scales
- A warm, supportive team culture that values initiative and impact
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
