About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
LogicMonitor is looking for a talented and experienced Finance Systems Architect to lead strategy and design across our Finance systems ecosystem, with deep expertise in Salesforce Billing and strong knowledge of broader finance processes and tools. In this role, you will serve as the -most Finance Systems architecture leader in India—guiding solution design, ensuring data integrity, and establishing best practices across Salesforce Billing, NetSuite, and adjacent finance platforms (procurement, purchasing, expense). You’ll partner closely with US-based leadership and elevate BSAs, admins, and stakeholders through influence, coaching, and technical excellence.
Here's a closer look at this key role:
- Provide architectural, functional, and stakeholder leadership across Salesforce Billing, NetSuite, and ancillary finance tools for Finance BSAs and system admins.
- Act as the primary SME for Salesforce Billing (subscription models, billing logic, invoicing, end-to-end design).
- Leverage approved AI tools to draft standards, review configurations for risks, generate data quality checks, accelerate documentation, and increase productivity across the finance systems team.
- Guide system design decisions via coaching, patterns, standards, and technical leadership.
- Establish guardrails for configuration, data models, integrations, release/change practices, and documentation.
- Ensure scalability, consistency, and data integrity across Q2C and downstream financial workflows.
- Partner with the US-based Q2C Manager to align priorities, roadmap, and delivery sequencing with the finance systems and stakeholders in mind.
- Mentor BSAs and system administrators to uplift solution design and troubleshooting capabilities.
- Collaborate with engineering/integration teams on APIs, middleware, monitoring, reporting, and reconciliation.
- Identify automation opportunities to reduce manual work, improve accuracy, and strengthen controls.
- Serve as an escalation point for complex cross-system issues; drive RCA and durable fixes.
What You'll Need:
- 10+ years in enterprise systems with significant focus on finance systems and cross-functional design.
- Salesforce Billing experience: subscription models, invoicing, billing workflows.
- ERP exposure (e.g., NetSuite) with understanding of GL/revenue/AP/AR impacts and reconciliations.
- Strong knowledge of finance processes: billing, invoicing, AP/AR, procurement, expense management, GL impact.
- Demonstrated ability to influence without authority and align global teams (incl. US-based partners).
- Experience innovating leveraging AI tools to enhance productivity and end user experience for our business partners and systems team.
- Experience with Coupa, Zip, Concur (or similar procurement/expense platforms).
- Familiarity with integration platforms (e.g., MuleSoft) and event-driven patterns.
- Experience in SaaS/subscription-based environments and revenue processes.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Notice Regarding Use of AI in Hiring
We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected].
By submitting your application, you acknowledge this notice.
Our goal is to ensure an accessible and inclusive experience for every candidate.
