Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
As part of the WSP Business Operations - Automation team, we partner closely with stakeholders across WSP Delivery, Product, and Customer Success to design and deliver scalable automation for the business processes they rely on every day. OAs part of the WSP Business Operations - Automation team, we partner closely with stakeholders across WSP Delivery, Product, and Customer Success to design and deliver scalable automation for the business processes they rely on every day. Our work helps teams spend less time on manual, repetitive tasks and more time focusing on strategic, high‑value activities.
We operate as connectors and problem solvers: meeting with process owners and end users across the WSP organization, understanding how work truly gets done, and building solutions that improve quality, consistency, and speed. The team culture is strongly aligned with Workday’s values—open, responsible, and flexible. We share knowledge openly, support one another, and create space for learning and experimentation as we design new ways of working.
About the Role
As a Senior Associate, Automation Analyst, you will help transform manual business processes into reliable, maintainable automation solutions across the WSP org. This role is heavily development‑focused, designing and building end‑to‑end business workflow automations in production systems, not test automation .
Responsibilities:
- Collaborate with internal partners to identify, define, and clarify business requirements.
- Demonstrate business knowledge and expertise to uncover process gaps and work multi-functionally to formulate plans to improve support models.
- Collaborate with functional owners, domain specialists and end-user representatives to clearly understand business requirements and translate them into detailed technical requirements.
- Build detailed reports/dashboards to help identify trends and gaps in business workflows.
- Independently design, propose, and implement end-to-end automation solutions from scratch using the available tech stack, including but not limited to, SQL, Python, REST APIs, Google App Script.
- Design and implement end‑to‑end automations using AI tools like Sana (e.g., AI agents, knowledge retrieval, workflow orchestration, integrations).
- Configure prompts, agents, and workflows to ensure accurate, safe, and context‑aware automation behavior. Implement error handling, logging, monitoring, and alerting for all automations
- Coordinate and perform system testing to ensure requirements are met.
- Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance signoff.
- Participate in the organizational change and launch support processes. - Contribute to documentation, QA, and organization of the automation solutions.
- Analyze and understand existing automation solutions, and effectively maintain, troubleshoot, and enhance them as needed to ensure reliability and continuous improvement.
About You
Basic Qualifications:
- Around 4 years of development experience in an automation developer, data analyst, or similar technical role focused on building or supporting automated workflows.
- Hands-on experience with automation and/or low‑code tools (e.g., workflow engines, RPA, integration platforms, or AI workflow tools such as Sana).
- Solid understanding of APIs, webhooks, and common integration patterns (REST, JSON, OAuth, etc.).
- Hands‑on experience with scripting or programming languages (Python, JavaScript/NodeJS) and working with data using SQL.
Other Qualifications
- Technical expertise in building automation solutions using tools such as Python, SQL, JavaScript/NodeJS, Smartsheets, Google Apps Script, and REST/SOAP APIs,
- Conceptual understanding of large language models (LLMs), retrieval‑augmented generation (RAG), and prompt design.
- Experience configuring or consuming AI services (e.g., chatbots, agents, content generation, intelligent routing, summarization).
- Awareness of AI risks and safeguards (hallucinations, data privacy, access control, bias).
- Experience working with Smartsheet (formulas, automated workflows, dashboards, reports) is a plus.
- Experience gathering and documenting business requirements, translating them into clear technical specifications, and mapping business needs to application capabilities.
- Proven ability to design, implement, and iterate on technical automation solutions that streamline business processes and improve data quality and visibility.
- Experience supporting UAT and production readiness, including identifying, troubleshooting, and resolving bugs and issues, and partnering with users to validate solutions.
- Strong analytical and problem‑solving skills, including a grasp of relational data concepts and comfort working with datasets using SQL and tools such as Python or R.
- Effective verbal and written communication skills, with the ability to explain technical topics in a way that resonates with functional end users and senior partners.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected] .
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