gurugram haryana principal architect Jobs – 91 Open Jobs Today

Senior Principal Consultant – QA (Contact Center & Agentic Application Testing)
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- Salesforce
- English
Quick apply
Senior Principal Consultant _ Workday Prism Reporting & Insights Specialist
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- English
Quick apply
Principal Consultant - GenAI LLM Ops Engineer
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
Vice President, Delivery, Financial Services
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Salesforce
Quick apply
Senior Principal Consultant- Salesforce Technical Project Manager
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- Salesforce
- English
Quick apply
Enterprise Architect, Professional Services, Google Cloud
Google —Gurugram, Haryana
- Full-time
- Computer Science
- Java
- Bachelor's degree
Principal Engineer - Commercial Banking, Director
National Westminster Bank PLC —Gurugram, Haryana
- ₹50,480 - ₹75,720 a year
- Full-time
- System design
- Java
- AWS
4d
Principal Software Engineer
Optum —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
2d
Staff Engineer
ApplyBoard —Gurugram, Haryana
- Full-time
- Computer Science
- DevOps
- Java
Supervisor, Integrations Developer
Hollister Global Business Services India Private L —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
GN - Mangement Consulting - CFO&EV - Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Principal Consultant, GCP Data Engineering
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Senior Principal Consultant, Project Management
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Infrastructure Specialist
Kyndryl —Gurugram, Haryana
- Full-time
- Azure
- Windows
- AWS
7d
Principal Consultant – Full Stack Developer (Python/Java/.Net)
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Computer Science
- English
- Java
Quick apply
Senior Principal Consultant – Tech Lead
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- English
Quick apply
Senior SAP B4 HANA Developer
Hollister Global Business Services India Private L —Gurugram, Haryana
- B.Sc
- English
- Analysis skills
Lead Cloud Engineer - IT - Azure & Cloud Network
Hollister Global Business Services India Private L —Gurugram, Haryana
- Azure
- Computer Science
- English
Principal Engineer (Mendix + java)
Nagarro —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Salesforce
Quick apply
7d
Principal Software Development Engineer - Data Platform
Stem, Inc. —Gurugram, Haryana
- Full-time
- Computer Science
- Java
- Master's degree

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Senior Principal Consultant – QA (Contact Center & Agentic Application Testing)

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Law
Computer Science
Software Engineering
Salesforce
English
Master's degree
AWS
IVR
Bachelor's degree
MA
Computer Engineering
ServiceNow
Scalability
Agile
Solution architecture
AI
BA
Information Technology

Full job description

Architect - Automation N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Senior Principal Consultant QA (Contact Center & Agentic Application Testing) We are looking for a seasoned QA lead Consultant with deep expertise in Amazon Connect and AI-driven (Agentic) applications. This role will lead quality engineering efforts for cloud-based contact center solutions and autonomous conversational systems ensuring seamless customer experience scalability and reliability. Responsibilities: - Define and drive QA strategy for Amazon Connect implementations and AI-driven systems - Collaborate with stakeholders (Product Dev Ops Business) to align testing with business goals - Validate end-to-end call flows within Amazon Connect (inbound/outbound) - Test IVR workflows using Contact Flows Lambda integrations and routing profiles - Validate integrations with AWS services like AWS Lambda Amazon Lex and Amazon Cloud Watch - Perform testing of: - Call routing queue management and agent assignment - Agent workspace (CCP Contact Control Panel) - Omni-channel support (voice chat tasks) - Validate CRM integrations (Salesforce Service Now etc.) - Design QA strategies for AI-powered agents (chatbots voice bots) - Test conversational flows built on Amazon Lex or other LLM frameworks - Perform prompt testing and LLM evaluation (hallucination bias fallback scenarios) - Validate human-in-the-loop and escalation workflows - Conduct load and stress testing for concurrent calls and chat sessions - Validate system performance under peak traffic and failover scenarios - Monitor logs and metrics using Amazon Cloud Watch

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

UiPath Certified Professional Automation Solution Architect - UiPath AcademyUiPath Academy, UiPath - RPA Solution Architect - UiPath AcademyUiPath Academy

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Cora APFlow, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Automation N

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

principal architect jobs in gurugram haryana

Senior Principal Consultant – QA (Contact Center & Agentic Application Testing)

Senior Principal Consultant _ Workday Prism Reporting & Insights Specialist

Principal Consultant - GenAI LLM Ops Engineer

Vice President, Delivery, Financial Services

Senior Principal Consultant- Salesforce Technical Project Manager

Enterprise Architect, Professional Services, Google Cloud

Principal Engineer - Commercial Banking, Director

Principal Software Engineer

Staff Engineer

Supervisor, Integrations Developer

GN - Mangement Consulting - CFO&EV - Analyst

Principal Consultant, GCP Data Engineering

Senior Principal Consultant, Project Management

Infrastructure Specialist

Principal Consultant – Full Stack Developer (Python/Java/.Net)

Senior Principal Consultant – Tech Lead

Senior SAP B4 HANA Developer

Lead Cloud Engineer - IT - Azure & Cloud Network

Principal Engineer (Mendix + java)

Principal Software Development Engineer - Data Platform

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