Lead Analyst - Process Analytics - SCM
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of- Manager RFQ to PO Overview: Client Management Supply Chain People Management and Operations and identification of improvement Opportunities for Clients across all Geographical Regions. Responsibilities: - Basic Knowledge of Six Sigma / Lean Concepts - Moderate Understanding of Material management - Lead a team of 10 - 12 associates - Monitor and ensure delivery of work across the entire process as per agreed service delivery timelines - Accountable for day-to-day operational management of the process - Manage relationships with multiple stakeholders internally and externally across different functions. - Ensure implementation of standard practices within his/her process (Common Minimum Practices Service Delivery Fundamentals etc) - Accountable for performance against financial parameters - Manage customer relationship - Responsible for driving and meeting the HR metrics in his team - Share and impart knowledge with a focus on continuous improvement - Experience of working in a BPO environment. - Should have worked with US suppliers / customers - Handled a span of at least 15-20 agents for good years - Good understanding and experience in end-to-end Req to PO / Procurement processes - Working experience on any ERP (desirable Coupa / Ariba / SAP) - Experience of handling Helpdesk model (desirable) - Proven record of handling clients independently in NA regions - Proven record of ability to manage the HR aspects of managing a team (reward motivate and retain talent) - Proven record of orientation to continuous process improvements and familiarity with methodologies such as 6 Sigma Lean etc. - Help to drive Six Sigma / Lean projects for Continuous Improvements
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy
Required Skills
Agile Methodology, Agile Methodology, BlueYonder Allocation & Replenishment, Blue Yonder Space Planning, Capacity Planning, Client Relations, Collaboration Tools, Coupa, Demand Planning, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Fulfillment Operations, Inclusion, JDA Warehouse Management, Kinaxis, Lean Management, Network Design, People Leadership, Personal Effectiveness, Risk Management, Sales Order Management, SAP Knowledge, SC Planning, Storytelling {+ 4 more}
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Process Analytics - SCM
Remote Type -
Hybrid
Work Shift -
Night Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
