Gachibowli Hyderabad Telangana Senior customer support representative Jobs – 99 Open Jobs Today

Senior Development Manager - AI Engineering
PepsiCo —Hyderabad, Telangana
- Remote
- Master's degree
- Bachelor's degree
- APIs
10d
Senior Specialist, SAP SD Billing & AR plus Online Payments
MSD —Hyderabad, Telangana
- Full-time
- Driving
- Travel
- APIs
Senior Security Analyst - Disaster Recovery
TriNet —Hyderabad, Telangana
- Analysis skills
- Project management
- Bachelor's degree
- Health insurance
Senior Specialist, Capability Innovation & Prototype (AI Content Delivery & Partnerships)
MSD —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Driving
3d
Associate / Sr Associate - Query Management - iRefer
Firstsource Healthcare —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Senior Accountant
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Oracle
- Microsoft Office
- Health insurance
Lead Business Intelligence Developer
TriNet —Hyderabad, Telangana
- Computer Science
- Microsoft Office
- Master's degree
- Health insurance
Senior Consultant - Azure
TTEC Digital —Hyderabad, Telangana
- Full-time
- Microsoft Access
- Azure
- DevOps
Quick apply
Director - Integrated Field Insights & Analytics
Novartis —Hyderabad, Telangana
- Full-time
- Management
- Master's degree
- Analysis skills
Senior Technical Support Engineer - Microsoft MS
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
Accountant
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Oracle
- Microsoft Office
- Health insurance
Lead Security Analyst - Metrics & Data Analytics
TriNet —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Senior Manager - BSI Field Design Advisory
Novartis —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
13d
Specialist, Capability Innovation & Prototype (AI Content Delivery & Partnerships)
MSD —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
3d
Senior Inside Sales Executive
QualMinds Technologies —Hyderabad, Telangana
- ₹0 a year
- Full-time
- CRM software
- Analysis skills
- Machine learning
Quick apply
Senior Specialist, AEM Sites Developer
MSD —Hyderabad, Telangana
- Full-time
- Java
- Master's degree
- Bachelor's degree
3d
HVAC SYSTEM SERVICE MANAGER
Arial Engineering —Hyderabad, Telangana
- ₹3,00,000 - ₹6,00,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Sales
Specialist, Technical Product Management- Veeva QMS Products
MSD —Hyderabad, Telangana
- Full-time
- Computer Science
- DevOps
- Analysis skills
3d
Senior Consultant - AWS
TTEC Digital —Hyderabad, Telangana
- Full-time
- Computer Science
- DevOps
- Java
Quick apply
Manager - BSI Field Design Advisory
Novartis —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Master's degree
- Analysis skills
13d

I want to receive the latest job alerts for senior customer support representative in gachibowli hyderabad telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near gachibowli hyderabad telangana

Software Engineer jobs in Hyderabad, Telangana

Security Analyst jobs in Hyderabad, Telangana

Senior Developer jobs in Hyderabad, Telangana

Accountant jobs in Hyderabad, Telangana

Senior Accountant jobs in Hyderabad, Telangana

Director Of Product Management jobs in Hyderabad, Telangana

Senior Designer jobs in Hyderabad, Telangana

Content Specialist jobs in Hyderabad, Telangana

HVAC Supervisor jobs in Hyderabad, Telangana

Software Engineer jobs in Work From Home India

Software Engineer jobs in Ghitorni, Delhi, Delhi

Software Engineer jobs in Auto Nagar, Vijayawada, Andhra Pradesh

Software Developer Fresher jobs in Greater Noida, Uttar Pradesh

Software Engineer jobs in Shiliguri, West Bengal

Fresher Software Engineer jobs in Pune, Maharashtra

Mechanical Engineer Fresher jobs in Pune, Maharashtra

Top Mnc Company, Hiring For Software Engineer jobs in Mumbai, Maharashtra

Government Security Guard jobs in Maharashtra

Security Officer jobs in Mumbai, Maharashtra

Security Analyst jobs in Chandigarh, Chandigarh

Senior Development Manager - AI Engineering

PepsiCo -
Hyderabad, Telangana

Apply Now

Job details

10 days ago

Qualifications

CI/CD
Backbone.js
Law
MCP
Enterprise Software
Master's degree
Bachelor's degree
Continuous integration
APIs
Data science
AI
Python

Full job description

Overview:

As an AI Engineer specializing in Agentic AI enablement, you will design, prototype, iterate, and productionize reusable agent capabilities that run on the enterprise AI Backbone across cloud and edge environments. You will build and harden agent behaviors (tool-use, policy constraints, memory/RAG patterns where applicable), create evaluation and regression test harnesses, and integrate agents with enterprise systems using MCP-style connectors/clients. You serve as the technical complement to the AI Solutions Lead by translating domain workflows into reliable agent components, while partnering closely with platform teams to deploy using standardized CI/CD, security, and observability patterns.

Responsibilities:

1) Agent Engineering & Productionization (40%)

Prototype, iterate, and productionize domain-aligned agent modules (plans, tool-use, task execution flows) that operate reliably within defined workflows. (Execute)
Build and maintain versioned agent assets (prompts, policies, tool schemas, configs) with clear change logs and reproducibility. (Execute)
Optimize agent performance for latency and token efficiency within defined constraints (especially for edge-targeted scenarios when applicable). (Execute)

2) Evaluation, Testing & Quality Signals (25%)

Implement an AI system testing harness for assigned agents: regression suites, golden test sets (where applicable), and comparison reports for prompt/model variants. (Execute)
Maintain evaluation metadata (test versioning, metrics, correlation IDs) to support traceability and repeatability. (Execute)
Contribute to safety/quality checks (hallucination, toxicity, policy compliance) as part of evaluation workflows defined by the program. (Execute/Consult)

3) Integration with Tools and MCPs (20%)

Implement or extend MCP clients/connectors for internal data products and approved enterprise apps using standardized interfaces, scopes, and audit patterns. (Execute)
Validate integration behaviour with sandbox credentials, representative test data, and end-to-end workflow tests with stakeholders. (Execute/Consult)

4) Operational Readiness & Collaboration (15%)

Ensure owned components meet operational readiness expectations: logging/telemetry coverage, runbook notes, basic SLI/SLO alignment for agent health and integration reliability. (Execute/Consult)
Collaborate with platform and transformation teams to clarify requirements, triage issues, and incorporate feedback from internal/external teams into improvements. (Execute/Consult/Informed)
Identify and implement small process improvements that increase repeatability (evaluation templates, prompt versioning conventions, integration test scaffolds). (Execute)

Decision-Making Autonomy: Moderate — owns technical implementation for assigned agents/evals/integrations within established patterns; escalates cross-domain/security/policy decisions.
Supervision Required: Moderate — receives design review and direction from L09/L10 AI leads for evaluation approach, routing standards, and sensitive integrations.
Complexity of Role: High (for L08) — requires balancing quality/latency, integrating multiple enterprise tools, and ensuring reproducible evaluation under evolving requirements.
Cross-Functional Interactions: Yes — frequent interactions with platform, product/domain, security, SRE/observability, and enterprise app owners.

Qualifications:

Key Skills/Experience Required Minimum Qualifications:

Minimum Qualifications

Bachelor’s/Master’s in CS/AI/ML/Data Science (or equivalent experience).
Hands-on experience building LLM applications (agents/tool-use/prompting) and shipping production code in Python.

Required Expertise

Python engineering with production hygiene (testing, packaging, structured logging)
Agentic AI frameworks/patterns: LangGraph/LangChain, CrewAI-style orchestration patterns; tool/function calling; prompt versioning
Evaluation discipline: test sets, regression testing, offline eval metrics, A/B comparisons, failure taxonomy
Integration engineering: APIs, auth concepts, schema-based tool integration; MCP-style interface implementation preferred
Observability basics: correlation IDs, error analysis, latency instrumentation
Cloud familiarity: enough to deploy and validate agents via platform pipelines (not owning infra)

Differentiating Competencies

Ownership: takes components from prototype tested

production-ready with clear artifacts
Process improvement mindset: improves repeatability and reduces rework through templates and automation
Collaboration & customer focus: works effectively with domain teams; builds what improves real workflows
Adaptability: adjusts quickly to changing model/tool constraints and evolving requirements
Communication: concise technical updates; can explain agent behaviour and evaluation results to non-experts

Apply Now

Refine Your Search

senior customer support representative jobs in gachibowli hyderabad telangana

Senior Development Manager - AI Engineering

Senior Specialist, SAP SD Billing & AR plus Online Payments

Senior Security Analyst - Disaster Recovery

Senior Specialist, Capability Innovation & Prototype (AI Content Delivery & Partnerships)

Associate / Sr Associate - Query Management - iRefer

Senior Accountant

Lead Business Intelligence Developer

Senior Consultant - Azure

Director - Integrated Field Insights & Analytics

Senior Technical Support Engineer - Microsoft MS

Accountant

Lead Security Analyst - Metrics & Data Analytics

Senior Manager - BSI Field Design Advisory

Specialist, Capability Innovation & Prototype (AI Content Delivery & Partnerships)

Senior Inside Sales Executive

Senior Specialist, AEM Sites Developer

HVAC SYSTEM SERVICE MANAGER

Specialist, Technical Product Management- Veeva QMS Products

Senior Consultant - AWS

Manager - BSI Field Design Advisory

I want to receive the latest job alerts for senior customer support representative in gachibowli hyderabad telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected