thrikkakara kochi kerala mis executive Jobs – 43 Open Jobs Today

Customer Relationship Manager (CRM)
SV Automotives Pvt Ltd ( SV TVS ) —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Email
- Microsoft Office
- Analysis skills
- Team management
Quick apply
5d
Executive – Finance & Accounts (Semi qualified CA - Inter + Articleship Completed)
SJJS & Associates —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- In-person
Quick apply
Data Architect
Elixr Labs —Kochi, Kerala
- Full-time
- Azure
- Oracle
- Computer Science
- Health insurance

Discover related jobs

Based on your search for mis executive jobs.

Admin Assistant
UGI —Kochi, Kerala
Documentation and data entry handling. Supporting other Admin related activities.
₹20,000 - ₹22,000 a month
Quick apply
Administration Assistant/Customer Service
Highcrest Trading —Kochi, Kerala
Handle front desk duties, welcoming clients, vendors, and walk-in customers with a professional attitude. Assist in basic data entry, filing, and organizing…
₹12,500 - ₹20,000 a month
Quick apply

I want to receive the latest job alerts for mis executive in thrikkakara kochi kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mis executive jobs near thrikkakara kochi kerala

Data Architect jobs in Kochi, Kerala

Account Executive jobs in Kochi, Kerala

Customer Relations Representative jobs in Tirunelveli, Tamil Nadu

Medical Representative jobs in Bihar

Blinkit , Customer Support jobs in Chennai, Tamil Nadu

Customer Relations Representative jobs in Bangalore City, Bengaluru, Karnataka

Medical Representative jobs in Haryana

Virtual Customer Service jobs in Bengaluru, Karnataka

Customer Relations Representative jobs in Gorakhpur, Uttar Pradesh

Customer Relations Representative jobs in Vashi, Navi Mumbai, Maharashtra

Data Architect jobs in Kerala

Data Architect jobs in Indore, Madhya Pradesh

Data Entry jobs in Calicut, Kerala

Data Management Executive jobs in Delhi

Data Architect jobs in Kolkata, West Bengal

Data Architect jobs in Pune, Maharashtra

Data Entry jobs in Rajkot, Gujarat

Architect jobs in Delhi, Delhi

Account Executive jobs in Whitefield, Bengaluru, Karnataka

Customer Support Executive, Home Based jobs in Coimbatore, Tamil Nadu

Customer Relationship Manager (CRM)

SV Automotives Pvt Ltd ( SV TVS )
Kochi, Kerala

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month
5 days ago

Qualifications

Microsoft Office
Analysis skills
Team management
Customer relationship management
Relationship management
Communication skills
Dealership experience

Full job description

Job Title: Customer Relationship Manager (CRM) – 2 Wheeler Automobile Sector

Location: Kakkanad, Ernakulam

Experience Required: Minimum 4 Years (Mandatory)

Job Summary

We are seeking an experienced and customer-focused Customer Relationship Manager (CRM) for our 2 Wheeler Automobile dealership. The ideal candidate should have a minimum of 4 years of experience in customer relationship management within the automobile industry. The candidate will be responsible for enhancing customer satisfaction, managing customer feedback, improving retention, and supporting overall customer engagement initiatives.

Key Responsibilities

Manage and maintain strong relationships with customers throughout the sales and service lifecycle.
Conduct customer satisfaction surveys and monitor Customer Satisfaction Index (CSI) scores.
Handle customer complaints, escalations, and ensure timely resolution.
Coordinate with Sales, Service, and Spare Parts departments to provide a seamless customer experience.
Monitor follow-up activities for vehicle sales, service reminders, insurance renewals, and periodic maintenance.
Maintain and update customer databases and CRM software records.
Generate customer retention and loyalty programs to improve repeat business.
Analyze customer feedback and prepare reports for management review.
Ensure adherence to company CRM policies and manufacturer standards.
Train and guide customer care executives on customer handling and CRM processes.
Track daily, weekly, and monthly CRM performance metrics and prepare MIS reports.

Required Qualifications

Minimum 4 years of experience in CRM/Customer Relations in the Automobile Industry (2 Wheeler experience preferred).
Strong communication and interpersonal skills.
Proficiency in MS Office and CRM software.
Ability to handle customer grievances professionally and efficiently.
Good analytical and reporting skills.

Preferred Skills

Experience in dealership operations.
Strong team management and coordination abilities.
Excellent problem-solving and conflict-resolution skills.

Salary

As per industry standards and candidate experience.

How to Apply

Interested candidates with relevant experience may send their updated resume to [email protected] or contact 7593815061

Note: Minimum 4 years of experience in CRM within the automobile sector is compulsory. Candidates without relevant experience will not be considered.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

mis executive jobs in thrikkakara kochi kerala

Customer Relationship Manager (CRM)

Executive – Finance & Accounts (Semi qualified CA - Inter + Articleship Completed)

Data Architect

Discover related jobs

I want to receive the latest job alerts for mis executive in thrikkakara kochi kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected