JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position: SME – Manager Elevators
Business: Property and Asset Management, Maharashtra
What this job involves Daily Uninterrupted OperationsYou will ensure the safe and efficient operation of all escalators and lifts. Work with the Lift/escalators Maintenance department on a regular basis and ensure all necessary utilities are provided and perform a variety of technical/ mechanical duties necessary for the maintenance of facilities. You are required to be well versed with preventive maintenance techniques including use, repair and inspection of backflow devices.
Customer Service ExpectationsLift Operations SME are responsible for supervising front-line staff whose jobs involve constant customer interaction. It is therefore of utmost importance that the Lift Operator be courteous and professional in accordance with JLL’s commitment to providing superior customer service.
Meticulous
You must keep accurate records of their service schedules. These records are used to schedule future maintenance, which often helps reduce breakdowns. You will ensure proper timely record keeping
Troubleshooting Skills.
Someone who can solve problems on their own and make informed decisions using thoughtful analysis. You are able to understand problems, think critically, and devise solutions. You must be able to diagnose problems. When an escalator stops moving, for example, mechanics determine why it stopped and make the necessary repair.
Sound like you? Here is what we’re looking for: Qualified Professional
You are a diploma holder, associate's or bachelor's degree preferred with 3-4 years’ experience in lift operations /technical supervisor
Familiarity with ANSI B77 Code, CPTSB rules and regulations, and the Safety Act. Practices of health and safety regulations
Ability to use Microsoft programs including but not limited to Word, Excel, and Outlook.
Strong communication skills, both written and verbal.
Ability to remain calm in emergency situations and be alert and attentive to the safety of lift and passengers.
Specialized tools and methods used for repair and related maintenance work.
Your key deliverables will be to:
Manage all lift operations and your team.
Ensure compliance with basic safety standards, policies/procedures, rules, and regulations.
Immediately communicate any variations.
Comply with and enforce all company policies and procedures. Perform all safety system checks regularly
Inspect fire extinguishers regular intervals
Ensure cleanliness of lift buildings, smooth functioning, and other work areas
Perform all tasks of a Lift Operations Supervisor, Lift Operator as needed
Perform necessary minor, structural additions, and repairs to lift station buildings
Interview and select Lift Operations team members for each operational season and as turnover requires.
Conduct and document regular safety and staff meetings with Lift Operations staff regular intervals.
Manage employee performance evaluations and disciplinary actions.
Prepare and execute lift operations budget with the assistance of the Director of Mountain Operations.
Implement and track effective training system for all staff members.
Ensure proper Training in provided to all lift operators, and lead operators.
Perform lift, ramp, and personnel inspections daily.
Maintain a functional, organized, and accessible filing system for all lift related forms and documents.
Handle payroll approvals for all lift operations employees and work with payroll department
Identify problem areas and rectify them as soon as possible
Take charge of lift down-time situation
Investigate any lift-related incidents, lift evacuation when needed
File appropriate Reports and assist with injury related reports and other daily operations logs.
Complain redressal
Schedule staff to ensure sufficient staffing as well as management of wages within budget guidelines
Ensure that all morning pre-operational checks are completed properly in all properties
Ensure all shut-down procedures are followed to ensure passengers safety and there is minimum TAT
Assist Lift Maintenance staff to ensure reliable operation of lifts
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
