Sr. Specialist - Process Analytics - FCRM
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting the applications for the role of CNI SME- Business Analyst/Assistant Manager/Manager In this role as a Subject matter expert you will be responsible for ensuring the accuracy and quality of Complex Non-Individual KYC processes by leading knowledge transfer & knowledge management for the assigned set of moderators/training batch by first & foremost being an in-house specialist of the process & policies provide coaching & feedback to new hires/bottom performers engaging in Calibrations & contribute their assigned part on account level action plans. This role is crucial in ensuring compliance with Australian regulations and enhancing the efficiency of our KYC operations. Responsibilities: - Demonstrated deep expertise in KYC and AML with strong understanding of regulatory requirements customer due diligence and risk assessment frameworks. - Provide subjectmatter consultation and advisory support to delivery teams and business stakeholders enabling informed decisionmaking on KYC escalations and regulatory compliance - Conduct SME sessions huddles to enhance the skills and understanding of team members - Deep regulatory knowledge with hands-on expertise in KYC systems and workflow tools - Implement best practices to streamline KYC operations while maintaining compliance with Australian standards. - Conduct regular audits and quality checks to ensure adherence to KYC policies and procedures. - Provide feedback and corrective actions to improve overall performance. - Act as the primary point of contact for analysts queries related to KYC processes. - Build strong relationships with clients to understand their needs and provide tailored solutions. - Maintain accurate records of process changes and audit results. - Prepare detailed reports for management review and client presentations. - Adheres to organisational values and governance standards by working collaboratively exercising sound judgement and consistently doing what is right ensuring behaviours decisions and outcomes align with regulatory risk and operational expectations.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Risk Professional (CRP) - UdemyUdemy
Required Skills
Ab Initio, Ab Initio, Agile Methodology, Alteryx, Client Relations, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, Executive Presence, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power BI, Microsoft Visual Basic for Applications, Oracle Data Integrator (ODI), People Leadership, Personal Effectiveness, Python (Programming Language), Risk Management, SAP BO Data Services (BODS), SnapLogic {+ 4 more}
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Process Analytics - FCRM
Remote Type -
Office
Work Shift -
Rotating (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
