dehra dun uttarakhand customer service manager Jobs – 41 Open Jobs Today

Manager- Branch
goSTOPS Hospitality Pvt Ltd —Mussoorie, Uttarakhand
- Hospitality
- Computer literacy
- Bachelor's degree
Quick apply
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Manager- Branch

goSTOPS Hospitality Pvt Ltd
Mussoorie, Uttarakhand

Quick apply

Job details

1 day ago

Qualifications

Hospitality
Guest relations
Computer literacy
Bachelor's degree
Communication skills

Full job description

Company Profile

goSTOPS is India’s fastest-growing backpacker hostel brand, co-founded by Pallavi Agarwal and Pankaj

Parwanda in 2014. The company today has a geographical footprint at some of the major tourist spots

in the country such as Agra, Alleppey, Amritsar, Bir, New Delhi, Fort Kochi, Goa, Jaipur, Leh,

Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and

Varanasi. goSTOPS has hosted more than 500,000 travellers across its 32 locations pan India and is

expanding its footprints and targeting to be present in 50 locations by March 2022 and in 150

locations by March 2023. The audience is typically between 18 and 30 years old and comprises a cross-section of solo

travellers, group travellers, backpackers, digital nomads, and individuals seeking

interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms

budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural

revolution catering to the Gen-Z and create an accommodation brand they can call their own.

Link: https://gostops.com

Your responsibilities:

Own end to end operations and overall management.
Manage a team of Housekeeping & Security members and coordinate services with various

vendors for daily operations.

Ensuring a high-quality delivery and coordination of services with respect to Food,

Housekeeping services.

Understanding the requirements of the customer and articulately dealing with situations and

queries.

Manage records, and checklists and do the various data entries required for smooth functioning of

the unit.

Support in day-to-day operations - Ensuring a high-quality delivery and coordination of

services with respect to Food, housekeeping services, and Security services.

Coordinate with concerned teams for repair & maintenance work at the properties

Skill sets/Experience/Education we require:

Experience between 5 and 20 years.
Graduate, preferred in Tourism and Hospitality domain.
Should have relevant knowledge in Housekeeping and Guest relations
Open for relocation.
Superb written and verbal communication
Computer literacy

Quick apply

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