chennai tamil nadu senior customer support representative Jobs – 60 Open Jobs Today

Senior Infor LN Developer
ASSA ABLOY —Chennai, Tamil Nadu
- Computer Science
- Customer service
- English
Senior Data Quality manager I
Elsevier —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
- Health insurance
- Paid time off
Senior Data Quality manager I
RELX —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
- Health insurance
- Paid time off
Senior Engineer - Application Engineering
Emerson —Chennai, Tamil Nadu
- Full-time
- Engineering
- Bachelor's degree
- Computer skills
- Health insurance
8d
Architect II - Enterprise Solutions
UST Global —Chennai, Tamil Nadu
- Microsoft Excel
- DevOps
- ERP systems
Senior Engineer - Platform Integrity
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Computer Science
- Software troubleshooting
- Windows
Senior Lead Software Engineer
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Azure
- Computer Science
- Java
Service Engineer- Mechanical (Offshore)
Varya Tech Private Limited —Ekkaduthangal, Chennai, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Full-time
- Social Work
- In-person
- Mechanical knowledge
- Health insurance
- Paid time off
Quick apply
Global Data Strategist & Ecosystem Developer
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- AI
- Communication skills
- Marketing
Quick apply
Senior Developer - CPQ
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Microsoft Powerpoint
- Oracle
- Salesforce
Principal Construction Support Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Project management
Distinguished Enterprise Architect
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Junior Sales Enginneer
Nexus Automation Solutions —Chennai, Tamil Nadu
- Call employer
- CRM software
- Master's degree
- Bachelor's degree
Senior Principal Electrical Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- Project management
- Electrical experience
Senior Principal Piping Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Senior Principal Structural Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree

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Senior Infor LN Developer

ASSA ABLOY -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Microsoft Windows Server
EDI
Computer Science
Customer service
Microsoft SQL Server
English
Information Systems
Windows
Master's degree
SQL
Project management
Bachelor's degree
Cloud development
Communication skills

Full job description

Job Summary:

Entrance Systems Division are on a journey to replace our Baan4 systems in Europe and North America with LN Cloud and we are expanding our Baan4/LN support team with a person that can take the lead in the LN Development related tasks. The team will jointly support Baan4 and LN Cloud until Baan4 is phased out. During this time the team will grow so this is an opportunity to expand your responsibilities over time.

As Lead LN Developer in the LN/Baan4 team it will be your task to manage LN Cloud related development such as extensions, workflows, report generation, master data conversions. You also will design, setup, develop, test, deploy and maintain data processing solutions to enhance the ERP systems, including the related tools. An important area of responsibility is about the execution of project activities & maintenance of the DTAP structure around live environments, project environments & test environments.

Duties and Responsibilities:

Lead and coordinate day-to-day changes from support
Lead and coordinate Project related extensions in close collaboration with project teams all over the world.
Performs as a member of technical application support for the LN system.
Works closely with solutions architects on planned maintenance and changes.
Assist and manage data conversions on request.
Have a thoroughly understanding of ERP database scheme
Executes related performance tests and reports on this in relation of the agreed service levels.
Own, maintain and optimize the DTAP structure of global LN environments.
Creates technical documentation and procedures guidelines/work instructions for users.
Thoroughly understands ERP security subsystem to assign appropriate system access to users at different levels throughout the organization and its partners.
Thoroughly understands business practices and procedures to design, develop and maintain automated workflow processes.
Works as a Systems Analyst with knowledgeable persons and its partners to help define user needs and develop data processing solutions.
Analyzes, troubleshoot, supports with system recovery activities the ERP system issues reported by end users.
Designs, setups, develops, tests, deploys and maintains data processing solutions and Microsoft SQL environments (EDI, ION / Mingle I.e. - Infor XI, Barcode (Infor Mobility) and others)
Monitors batches, jobs in LN system.
Performs system set-up & configurations (Vrc’s etc.).
Develops & maintains interfaces using Infor LN/Baan.
Maintains SLM server and license keys.
Supports data migration, data extraction, transformation, cleansing, and loading (monthly solution dumps (PMC patches.
Manage technical part of monthly release management.
Attend weekly Baan / LN solution area meetings and report on tasks, issues, challenges, and opportunities to the solution architect & 3rd line support for Baan / LN.Participate in key user meetings and discuss tasks, issues, challenges, and opportunities with the business key users and business process owners.Being self-driven and take necessary actions on upcoming incidents and tasks.

Key competences & requirements:

Experience from working in a similar role, including lead experience and/or project management experience.
Good understanding of functional flows in LN Cloud.
Good understanding of OS/ION in LN Cloud.
Preferred good understanding of Windows Server.
Good overview and detailed functional knowledge about the systems/applications.

Education and/or Experience

Bachelor’s / master’s degree in computer science, information systems or demonstrated equivalent education and relevant work experience.
8 - 12 years of total work experience.
Work experience as lead for IT projects.
Minimum of 3 years of LN specific experience with parts of it for LN Cloud.

Language Skills:

Ability to effectively communicate in the English language, both verbally and in writing.
Ability to read and interpret technical journals, specifications, international technical standards, etc.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements

Compliance to all relevant Assa Abloy policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire, a valid passport.
Must be legally eligible to work in the country in which you are hired.

Personal qualities

Good analysing and decision-making skills.
Lead and motivate in a multicultural environment.
Ability to work independently as well as in a team.
Self-driven and result driven.
Good listening and communication skills.
Structured and organized.
Positive customer service attitude.
Understanding business needs and targets.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply Now

Refine Your Search

senior customer support representative jobs in chennai tamil nadu

Senior Infor LN Developer

Senior Data Quality manager I

Senior Data Quality manager I

Senior Engineer - Application Engineering

Architect II - Enterprise Solutions

Senior Engineer - Platform Integrity

Senior Lead Software Engineer

Service Engineer- Mechanical (Offshore)

Global Data Strategist & Ecosystem Developer

Senior Developer - CPQ

Principal Construction Support Engineer

Distinguished Enterprise Architect

Junior Sales Enginneer

Senior Principal Electrical Engineer

Senior Principal Piping Engineer

Senior Principal Structural Engineer

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