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Customer Support Executive
vmedulife software services —Remote
- Full-time
- Remote
- Microsoft Excel
- Customer service
- English
- Health insurance

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Customer Support Executive
vmedulife software services —Remote
You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Pre-Sales Demo for prospective enquirers.

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Customer Support Executive

vmedulife software services
Remote

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Job details

Full-time

Benefits

Provident Fund
Health insurance

Qualifications

Microsoft Excel
Customer service
English
Bachelor's degree
Hindi
Communication skills

Full job description

Preferable Location(s): Karad, India

Work Type: Full Time

About vmedulife Software

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced Executive to be responsible for engaging with key clients by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Roles and Responsibilities

Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
Provide client support and handle client communications effectively via. Onsite location Karad (Satara).
Ensure that client requests are handled timely and accurately.
Calling the client professionally regularly for feedback on our service.
Pre-Sales Demo for prospective enquirers

Requirements:

1 to 3 yrs experience candidates (Any Graduate)
Ready to travel Onsite (Karad)
Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
Hindi and English Communication Skills are mandatory.
Knowledge of customer service principles and practices.
Maintains composure and patience with customers.
A strong sense of professionalism and discretion is required.
Be familiar and should have a working knowledge of excel, word.

Work Location:

Karad, Satara

Benefits:

Employee Provident Fund and ESIC

Medical Insurance

Note:

Designation and CTC will be as per market standards and based on your total experience in the IT industry.

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