pimple soudagar pune maharashtra customer support representative Jobs – 143 Open Jobs Today

Technical Support Representative
Forescout Technologies Inc. —Pune, Maharashtra
- Rotational shift
- Windows
- Computer networking
- Linux
Content Operations Analyst | Pune | Hybrid
Cornerstone OnDemand, Inc. —Pune, Maharashtra
- Microsoft Outlook
- Salesforce
- Bachelor's degree
Customer Service Representative (CSR)
Green Era Agri World —Pune, Maharashtra
- English
- Bachelor's degree
- Communication skills
Business Development Representative
Techdext Engineering Private Limited —Pune, Maharashtra
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Programmable logic controllers
- Electrical experience
Quick apply
8d
Sales Representative
V K Maali Jewellers —Pune, Maharashtra
- ₹12,000 - ₹30,000 a month
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
21h
Administrative Associate - Level IV - Human Resources
Cummins Inc. —Pune, Maharashtra
- 12th Pass
2d
Network & Svcs Operations Representative
Accenture —Pune, Maharashtra
- Full-time
- Azure
- AWS
- Scripting
Customer Support Representative
Infinity data Technologies Pvt Ltd —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Field Sales Representative
Padmashri Group —Pune, Maharashtra
- ₹20,000 - ₹80,000 a month
- Full-time
- Sales
- Business development
- In-person
- Cell phone reimbursement
Quick apply
9d
Enterprise Software Solution Consultant- MES/ (Food, FMCG, Pharma)
Rockwell Automation —Balewadi, Pune, Maharashtra
- Full-time
- Up to 50% travel
- ERP systems
- English
- Paid time off
Implementation Representative II
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Representative
Gallagher —Pune, Maharashtra
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
BDE (Business Development Executive), 0-2 yrs exp.
Baked Moon Studios —Pune, Maharashtra
- ₹12,505.96 - ₹42,660.90 a month
- Full-time
- Marketing
- Master's degree
- Business development
Quick apply
Sr Product Support Representative
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Software troubleshooting
- Customer service
- Bachelor's degree
7d
Crisis & Continuity Management & Security Lead
bp —Pune, Maharashtra
- Full-time
- Travel
- Agile
4d
Associate Product Manager-Pharma Commercial AI Products
Improzo —Pune, Maharashtra
- ₹2,50,000 - ₹8,00,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Machine learning
Consulting Engineer - India Customer Experience/Global CXC
Cisco Systems —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
14d
Business Development Representative
Unbound —Kharadi, Pune, Maharashtra
- ₹25,000 - ₹55,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Paid time off
Quick apply
10d
Sales Representative
Purple Pelican Business Consulting LLP —Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- In-person
Quick apply
Medical Representative
Expedite Informatics —Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Driving
- Computer skills
Quick apply
5d

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Technical Support Representative

Forescout Technologies Inc. -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Network installation
Operating systems
UNIX
Windows
Technical support
Computer networking
Linux

Full job description

What We Do

Managing Cyber Risk, Together – As the world becomes increasingly connected, the need for Forescout’s solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers’ security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets.

At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting-edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us!

What You Will Do

The Technical Support Representative (TSR) is a key support resource and essential contributor to the Customer Success Organization. As a member of the Technical Support Engineering Team, you will have the opportunity to work closely with and learn from a team of highly skilled security engineers and technical leaders. This is an excellent opportunity for substantial professional growth and to develop your technical skills across a broad range of products.

In this role, you will assist customers with technical issues to ensure optimal performance of our products and solutions within large and complex customer environments. The TSR is the first point of contact and the first level of support for our customers. You will need a solid understanding of ForeScout products and basic knowledge of the environments in which they are deployed. Under the guidance of Technical Support Leadership, you will take ownership of assigned projects to address and resolve customer issues. Competencies essential to your success in this role include customer service, problem-solving, organization, and time management combined with agility of learning and technical aptitude.

Process Lead/Customer portal registrations
Troubleshooting and investigating customer-reported issues.
Share relevant KB’s and documentation with customers.
Assist in Customer login creation cases.
Handle licensing, hardware, and low-severity cases within guidelines and escalate if necessary.
Manage RMA cases once processed by TSE and monitor them until completion.
Can be replaced with: Escalate unresolved issues to TSE’s. Provides collaborative support to customers, other ForeScout employees, and partners.
Follow standard processes and procedures.
Collaborate and answer questions in the Customer Portal.
Can be replaced with: Assist TSE’s with collecting relevant information on case + logs etc.
Creates KB articles and notes.
Increase personal technical knowledge through online training, documentation, and hands-on experience.
Provide feedback to improve product quality/functionality

What You Will Bring To Forescout

Technical Qualifications:

Basic level of understanding of Operating Systems (Linux, Windows, Macintosh, and UNIX).
Good knowledge of enterprise networking environments.
Experience installing and implementing network access control security solutions is a plus.
Self-starter with initiative to learn the product in a training class and on-the-job.

General Qualifications:

3+ years of experience in a customer-facing support role (In an Enterprise level support environment is a plus).
3+ years of experience troubleshooting hardware-related issues.
Outstanding customer-facing skills.
A team player who can also work independently in a fast and dynamic technical support environment.
Ability to assess situations and adapt according to customer needs.
Capable of documenting problems and solutions for internal as well external customers.
Ability to follow documentation and case management practices.
Flexible working in the rotational shift .

What Forescout Offers You

Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!

More About Forescout

The Forescout 4D Platform™ provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at

www.Forescout.com

Our Mission

To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.

Our Vision

A world where every cyber asset is seen, secure and compliant.

Our Cultural Values

Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
Customer Driven – We listen, we learn, and we make it right.
Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Relentless – We're smart, determined, and find a way. We figure stuff out.
One Team – We all work together, and we all win together.

Our DEI Statement

At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies.

All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature.

No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Apply Now

Refine Your Search

customer support representative jobs in pimple soudagar pune maharashtra

Technical Support Representative

Content Operations Analyst | Pune | Hybrid

Customer Service Representative (CSR)

Business Development Representative

Sales Representative

Administrative Associate - Level IV - Human Resources

Network & Svcs Operations Representative

Customer Support Representative

Field Sales Representative

Enterprise Software Solution Consultant- MES/ (Food, FMCG, Pharma)

Implementation Representative II

Customer Service Representative

BDE (Business Development Executive), 0-2 yrs exp.

Sr Product Support Representative

Crisis & Continuity Management & Security Lead

Associate Product Manager-Pharma Commercial AI Products

Consulting Engineer - India Customer Experience/Global CXC

Business Development Representative

Sales Representative

Medical Representative

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