bengaluru karnataka help desk Jobs – 142 Open Jobs Today

IT Global Support Services Analyst
Jacobs —Bengaluru, Karnataka
- Windows
- Microsoft Office
- Administrative experience
4d
Manager- IT Helpdesk
Navi Limited —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
1d
Helpdesk Senior Associate - ITIL
NTT Ltd —Bengaluru, Karnataka
- Full-time
- Google Suite
- Software troubleshooting
- Customer service
10d
Regional End User Support Manager - India
Epiroc Mining India Ltd —Bengaluru, Karnataka
- English
- Project management
- Bachelor's degree
12d
ISSRRN000184 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
ISSRRN000185 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
ISSRRN000182 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Sr. Manager, Service Desk & IT Automation (Hybrid in Bangalore)
Smartsheet —Bengaluru, Karnataka
- Computer Science
- English
- APIs
RRN00017172- Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
RRN00015356 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Communication skills
Remote Engineer
NTT Ltd —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Remote Engineer
NTT DATA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
IT Support Engineer
TRIGAJA —Bengaluru, Karnataka
- From ₹3,50,000 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
7d
Clinic Front Office Executive
Mannat Fertility Clinic —Whitefield, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- English
- Front desk
Quick apply
2d
Service Desk, Subject Matter Expert
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Bachelor's degree
Manager, AMER Buy Desk Pod
Adobe —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Mentoring
- AI
2d
Technical Support Specialist
Smartsheet —Bengaluru, Karnataka
- Night shift
- Salesforce
- English
- SQL
- Commuter assistance
IT Support Engineer
SentinelOne —Bengaluru, Karnataka
- Remote
- Google Suite
- Azure
- Software troubleshooting
- Health insurance
- Flexible schedule
Quick apply
4d
Senior Associate Technical SUpport
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Software troubleshooting
12d
RRN00017257-Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills

I want to receive the latest job alerts for help desk in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near bengaluru karnataka

Engineer jobs in Bengaluru, Karnataka

IT Support jobs in Bengaluru, Karnataka

Senior Technical Support jobs in Bengaluru, Karnataka

Buying Manager jobs in Bengaluru, Karnataka

Technical Support Specialist jobs in Bengaluru, Karnataka

Service Desk Support jobs in Coimbatore, Tamil Nadu

Customer Service Executive jobs in Bhopal, Madhya Pradesh

Customer Service jobs in Technopark, Thiruvananthapuram, Kerala

Flipkart Work From Home , Customer Service jobs in Vijayawada, Andhra Pradesh

Service Desk Support jobs in Pimpri, Pune, Maharashtra

Service Desk Support jobs in Navi Mumbai, Maharashtra

Customer Service jobs in Salt Lake City, West Bengal

Civil Engineer jobs in Gurgaon, Haryana

Junior Data Engineer jobs in Chennai, Tamil Nadu

Hvac Design Engineer, Hvac Engineer , Draftsman jobs in Chennai, Tamil Nadu

Environmental Engineer jobs in Surat, Gujarat

Systems Engineer jobs in Coimbatore, Tamil Nadu

Mechanical Engineer Oil Gas jobs in Chennai, Tamil Nadu

Civil Engineer jobs in Ahmedabad, Gujarat

It Support jobs in Andhra Pradesh

IT Global Support Services Analyst

Jacobs -
Bengaluru, Karnataka

Apply Now

Job details

4 days ago

Qualifications

Windows
Microsoft Office
Administrative experience
Bachelor's degree
IT support
ServiceNow
Customer support

Full job description

Location

Bangalore, All IN Regions, India

Capabilities

Enterprise Functions

Office Setup

Hybrid

Job ID

#40367

Market

Enterprise Functions

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Global Support Services technician will be responsible for supporting all level 2 incidents/requests/tasks related to the hardware, enterprise’s applications, and systems. This includes handling documentation and participating in training that’s related to the enterprise’s applications and systems. The goal is to maximize customer satisfaction and maximize the up time of the end user/customer in the production environment.

This position is also responsible for working/assisting with other teams in relation to operating within the established applications, endpoints, and systems within the organization. This will help alleviate time consuming tasks that are escalated from the Level 1 Global Service Desks along with other Level 2/Level 3 teams.

Responsibilities

Providing desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment.
Using our ServiceNow ticketing management system, you’ll resolve ServiceDesk requests and incidents by diagnosing hardware and software problems and installing and configuring standard desktop packages, liaising with third-party maintenance engineers as needed.
Hardware troubleshooting and adhering complete asset lifecycle.
Windows 10 and 11 OS installations and troubleshooting.
Supporting Onboarding and off boarding task on ground in Bangalore office.
Resolve unresolved incidents to development and IT teams according to established procedures.
Provide administrative support and expertise for applications/systems related issues.
Maintain accountability and ownership of issue/support tickets.
Provide closed looped contact with end-users to verify final solution and determine satisfaction level.
Research end-user problems to determine root cause.
Produce and review documentation to assist the global support team in resolving related incidents.
Work closely with the Level 1 Global Service Desks, other Level 2 teams and Level 3 Application/System teams to provide training, documentation and assist with increasing first level resolution.
Participate in training required to develop and maintain skills necessary to support end-users and grow professional skills.
Maintain a high standard of business and ethical conduct with end-users, vendors and employees.
Follow workplace operating and environmental, health and safety procedures and guidelines.
Assist in process improvement initiatives.
Perform related duties as assigned by management.
Contribute and work with Knowledge management.

Here's what you'll need

Proven experience in an IT support role, involving extensive customer support, both remote and in-person
Full understanding of Windows Environment and extensive experience with MS Office Suite
A+ Certification

Bachelor’s Degree is preferred or equivalent experience.
ServiceNow or related ticketing management system

At Jacobs we value people. Having the right balance of belonging, career and lifestyle enables us to consistently deliver and exceed clients’ expectations.

Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you.

At Jacobs it’s all about what you do, not where you are, which counts!

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Apply Now

Refine Your Search

help desk jobs in bengaluru karnataka

IT Global Support Services Analyst

Manager- IT Helpdesk

Helpdesk Senior Associate - ITIL

Regional End User Support Manager - India

ISSRRN000184 - Application Tech Support Practitioner

ISSRRN000185 - Application Tech Support Practitioner

ISSRRN000182 - Application Tech Support Practitioner

Sr. Manager, Service Desk & IT Automation (Hybrid in Bangalore)

RRN00017172- Application Tech Support Practitioner Copy 01

RRN00015356 - Application Tech Support Practitioner

Remote Engineer

Remote Engineer

IT Support Engineer

Clinic Front Office Executive

Service Desk, Subject Matter Expert

Manager, AMER Buy Desk Pod

Technical Support Specialist

IT Support Engineer

Senior Associate Technical SUpport

RRN00017257-Application Tech Support Practitioner Copy 01

I want to receive the latest job alerts for help desk in bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected