Ernakulam Kerala Network support engineer Jobs – 60 Open Jobs Today

Operations Engineer
EY —Kochi, Kerala
- Azure
- Windows
5h
Product Manager-Manager TD&E
EY —Kochi, Kerala
- Computer Science
- Engineering
- Master's degree
3d
DEVOPS ENGINEER (AWS & ON-PREM)
Aabasoft —Kochi, Kerala
- DevOps
- AWS
- Mentoring
AI Developer
G3 INTERACTIVE —Kochi, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- Azure
- Computer Science
- SQL
Quick apply
EY-Cyber Security-OT Cybersecurity-Manager
EY —Kochi, Kerala
- Master's degree
- Analysis skills
- Programmable logic controllers
9d
TechOps - DE - AMS - Gen AI Automation And AIOps - Manager
EY —Kochi, Kerala
- Hybrid work
- Computer Science
- Master's degree
- AWS
- Health insurance
Data Science Engineer
InApp —Kochi, Kerala
- Azure
- Master's degree
- AWS
TechOps - DE - AMS - Gen AI Automation And AIOps Engineer - Senior
EY —Kochi, Kerala
- Hybrid work
- Computer Science
- Master's degree
- AWS
- Health insurance
Integration Lead - Bangalore
EY —Kochi, Kerala
- Azure
- Computer Science
- APIs
Product Manager - Cyber Applications
Prevalent AI —Kakkanad, Kochi, Kerala
- Full-time
- Management
- Computer Science
- Bachelor's degree
Solution Architect - Application
EY —Kochi, Kerala
- Azure
- Management
- Customer service
Senior Software Engineer – DB
Emsyne —Kochi, Kerala
- Oracle
- Software troubleshooting
- SQL
4d
TC - MENA Technology - AI - ML Developer - Senior
EY —Kochi, Kerala
- Azure
- Computer Science
- Master's degree
Senior Consultant – Cloud Technologies -Google cloud (GCP)
Technovalley Software India Pvt Ltd —Kochi, Kerala
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
GCP Data Engineer - Senior Consultant
EY —Kochi, Kerala
- SQL
- Analysis skills
- Agile
TC-Gen AI Architect -Manager
EY —Kochi, Kerala
- Azure
- Computer Science
- Java
Lead Data Scientist
Prevalent AI —Kakkanad, Kochi, Kerala
- Full-time
- Azure
- Doctoral degree
- Computer Science
Gen AI Lead Developer - Senior Consultant
EY —Kochi, Kerala
- Azure
- Computer Science
- DevOps
11d
Data Architect
GadgEon —Kochi, Kerala
- Azure
- Computer Science
- Master's degree

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Network Support Executive
FORECOM INFRATECH SYSTEMS PVT LTD —Kochi, Kerala
Basic configuration and troubleshooting of network devices. Diagnose and resolve basic network connectivity issues. Crimping and testing of LAN cables.
₹12,000 - ₹17,000 a month
Quick apply
Roadside Assistance Network Coordinator- Kerala
Autoglobe Solutions Private Limited —Aluva, Kerala
Escalate cases exceeding approval authority to the Network Head or Operations Head for further approval before proceeding. Case Handling & Vendor Allocation.
₹20,000 - ₹23,000 a month
Quick apply
10d

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Operations Engineer

EY -
Kochi, Kerala

Apply Now

Job details

5 hours ago

Qualifications

Azure
Operating systems
LAN
Windows
WAN
Root cause analysis
VPN

Full job description

Location: Kochi

Other locations: Anywhere in Country

Salary: Competitive

Date: 8 Jun 2026

Job description

Requisition ID: 1709365

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 End User Telephony & SBC support, Escalation management, Vendor management and service roadmaps and standards.

Your key responsibilities

Provide support on daily customer initiated and controlled operations of the services in Telephony , SBC, EFAX, Genesys & TEC.

Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd partiesas needed to fulfil support needs.
Responsible for handling Level 3 service requests and operational activities.
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests.
Coordination with different escalation teams during high risk Incidents or Projects.
Adheres to engineering methodologies, standards, and leading practices.
Provide feedback regarding engineering methodologies and various user requirements.
Produce accurate, brief and clearly written documents tailored to audience needs and expectations.
Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors.
Execution of application environment tasks as required for incident resolution.
Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents.
Respond to automated alerts on the health of systems.
Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments.
Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management.
Ensures all work is carried out and documented in accordance with required standards, methods and procedures.
Responsible for assisting senior team members in research and development of new products and technologies.
Root cause analysis and service improvement solutions.

Skills and attributes for success

Demonstrable basic knowledge of key products such as SBC, Telephony, Genesys & Teams calling.
Knowing Concept about SIP call flow
Hands-on experience in different appliances like AudioCodes SBC’s, Cisco Voice Gateways and Audio code routing manger.
Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage.
Knowledge in Genesys pure cloud.
Genesys call flow knowledge
Basic understanding of operating systems and dependent platforms such as Microsoft Windows.
Basic understanding of networking/LAN/WAN/DMZ & VPN concepts including but not limited to Quality of Service, Call Admission Control and routing.
Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests, etc.
Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments.
General understanding of various IT security concepts related to production environments

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Apply Now

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network support engineer jobs in ernakulam kerala

Operations Engineer

Product Manager-Manager TD&E

DEVOPS ENGINEER (AWS & ON-PREM)

AI Developer

EY-Cyber Security-OT Cybersecurity-Manager

TechOps - DE - AMS - Gen AI Automation And AIOps - Manager

Data Science Engineer

TechOps - DE - AMS - Gen AI Automation And AIOps Engineer - Senior

Integration Lead - Bangalore

Product Manager - Cyber Applications

Solution Architect - Application

Senior Software Engineer – DB

TC - MENA Technology - AI - ML Developer - Senior

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GCP Data Engineer - Senior Consultant

TC-Gen AI Architect -Manager

Lead Data Scientist

Gen AI Lead Developer - Senior Consultant

Data Architect

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