bengaluru, karnataka fintech writing Jobs – 85 Open Jobs Today

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FINACPLUS GLOBAL SERVICES PRIVATE LIMITED —Bengaluru, Karnataka
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Tether Operations Limited —Bengaluru, Karnataka
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JPMorganChase —Bengaluru, Karnataka
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FIS Global —Bengaluru, Karnataka
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PayU —Bengaluru, Karnataka
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Content Designer - Training and Knowledge

IG Group -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
10 days ago

Qualifications

SharePoint
Instructional design

Full job description

Job Title

Content Designer - Training and Knowledge

Job Description

So, who are we?

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated . What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Your team

IG’s Training & Knowledge Management team designs and delivers knowledge and training content that enables IG move at pace. Our work span s everything from strategic needs analysis and information design to digital build s and in-person deliver ies . We move fast, adapt to what the business needs, and are not afraid to challenge the brief when there's a better way. Everything we do is grounded in close partnership with our operational stakeholders , because the best outcomes happen when L&D and the business transform and build together .

Your role in the t eam’s s uccess

We are looking for two Instructional Designer s to join our Bangalore team and get stuck in from day one.

These roles sit at the heart of a live, scaling CX operation. IG’s customer servicing function is undergoing transformative change — new starters are joining regularly, task coverage is expanding, specialist roles are being developed, and we are transforming our existing training infrastructure accordingly. You will be building that infrastructure: task-based courses, job aids, knowledge base articles, and process content that new starters can move through quickly and agents can reference in the flow of work.

This is hands-on design and build work. You will own projects end to end, manage your own workload, and work closely with operational stakeholders and subject matter experts across multiple locations. If you thrive on variety, take pride in making complex information genuinely useful, and want your work to have an immediate, measurable impact, this is the role for you.

What you’ll do

Design and build task-based training content for a live CX complaints handling operation — courses, job aids, knowledge base articles, process maps, and more

Work with subject matter experts and operational stakeholders to gather input, structure content, and iterate quickly as the function scales

Build reusable content that reduces per-hire training time and reduces reliance on experienced agents absorbing new starters informally

Manage multiple projects simultaneously, balancing pace with quality

Make the most of our tech stack to create the best solution for each need (we use Miro, Claude, Easygenerator , LearnUpon , SharePoint, and more)

What you’ll need for this role

3–5 years in instructional design with a solid foundation in learning theory and content structuring

Hands-on experience building a range of content types — digital courses, job aids, reference materials, process documentation

Strong writing skills: you can take complex operational material and make it clear and usable for people in different roles and contexts

Comfort working at pace in a live operational environment where priorities can shift

Self-directed project ownership — from needs analysis through to delivery, evaluation, and iteration

Experience working with stakeholders across locations, time zones, and functional teams

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectiv ely and connect with each other . When it comes to how we deliver, t here are 5 things we want everyone to do to drive high performance, better learning and career satisfaction :

Lead and Inspire: D rives trust, alignment, and enthusiasm

Think Big: Focus on the problems that most impact commercial outcomes

Champion the client: Understand and prioritise client's needs

Deliver at pace: Push for fast, sustainable growth;

Raise the bar: Take ownership , be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.

The Perks

Y our growth fuels our succes s ! Thrive with tailored development programs, mentoring opportunities with leaders , and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Join us for this exciting journey. Apply now!

Number of openings

Apply Now

Refine Your Search

fintech writing jobs in bengaluru, karnataka

Content Designer - Training and Knowledge

Platform Engineer (Java)

AM/M, Public Relations

Social Media Manager

Data Scientist ML Engineer

Product Support Engineer

Full Stack Developer (React.js & Node.js)

Content Strategist/Creator

Software Engineer..

Multimedia Developer

Tele sales Executive

Project Manager - TKC

Developer Relations AI (100% remote)

Senior Quality Engineer (SDET - Automation)

Senior Data Scientist (R&D) - AI/ML for Private Credit

AI Research Engineer (Model Compression & Quantization) - 100% Remote Worldwide

Lead Software Engineer- Lending

Performance Engineering

Software Engineer

Product Owner

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