What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Senior Consultant Managed Services Role
Imagine stepping into a position where your deep expertise in data analytics isn't just used to maintain the status quo, but to actively shape the data-driven strategies of global organizations. As a Senior Managed Services Engineer, you will break away from rigid, repetitive support routines and step into the role of a trusted technical advisor.
You will lead the way in ensuring high-performance, enterprise-level environments run seamlessly, acting as the ultimate go-to expert for sophisticated cloud and on-premise analytics systems.
This is a premier opportunity to champion technical excellence within a global delivery model. If you are looking for a collaborative environment where your technical mastery is respected, your leadership is valued, and your contributions directly influence customer success on a daily basis, this is the perfect next step for your career.
Schedule & Working Requirements
This position requires flexibility and commitment to the following work schedule parameters:
Shift Work: This is a shift-based role supporting 24/7 managed services, with schedules primarily aligned to US time zones. Candidates must be flexible and willing to work rotating shifts (morning, afternoon, and evening), including weekends and public holidays, in accordance with service delivery requirements.
US-Based Working Hours: Although this is a global delivery role, primary working hours align with US Eastern and Central time zones (typically 7:00 AM – 7:00 PM ET) to support North American customer accounts.
What makes this role interesting?
You won’t just be keeping the lights on; you will be driving the evolution of cutting-edge analytics platforms across diverse, complex environments.
This role offers the unique excitement of working deeply across modern ecosystems, navigating everything from robust Windows enterprise architectures to advanced cloud environments.
Master the latest cloud ecosystems: You will dive deep into Qlik Cloud and enterprise environments, moving far beyond standard troubleshooting to implement sophisticated security rules, custom extensions, and complex data modeling.
Solve intricate technical puzzles: Say goodbye to monotonous tasks. You will take the lead on high-level root cause analysis, diagnosing complex engine behaviors and performance bottlenecks across global data pipelines.
Drive automation and innovation: You will have the creative freedom to eliminate operational toil by utilizing scripting tools like PowerShell and Python to automate workflows and optimize system orchestration.
Collaborate on a global scale: Engaging with international markets gives you unmatched exposure. While the role features a rotating shift schedule designed to support North American customer accounts, it provides a unique window to collaborate across global time zones and expand your international professional footprint.
Here’s how you’ll be making an impact:
From day one, you will have the autonomy to elevate how data infrastructures operate and how engineering teams grow. You won’t just be a part of a team; you will be the driving force that helps it scale and succeed.
Maximize platform stability: You will proactively safeguard critical analytics environments, ensuring peak performance and system reliability so global businesses can make decisions without interruption.
Elevate team capability: You will share your deep technical wisdom by mentoring junior engineers, fostering a culture of continuous learning, and lifting the technical baseline of the entire delivery team.
Transform operational processes: Your voice matters here. You will champion the evolution of our service delivery, refining frameworks and introducing new automation that sets the benchmark for operational excellence.
Build trusted partnerships: You will serve as the strategic voice of technical delivery, leading high-level operational reviews and translating complex technical realities into clear, confidence-inspiring updates for key stakeholders.
We’re looking for a teammate with:
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5+ years of extensive experience in a senior technical support or consulting role, with a primary focus on Qlik Analytics products (Qlik Sense, QlikView, Qlik Cloud).
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Demonstrated experience in resolving complex Qlik technical issues including Section Access failures, engine crashes, NPrinting distribution errors, and Qlik Cloud tenant migrations.
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Proven ability to lead and mentor a technical team, including creating and maintaining technical runbooks, SOPs, and training materials specific to Qlik environments.
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Experience conducting Qlik platform health checks, capacity planning, and architectural design reviews for scalability and high availability.
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A track record of driving automation initiatives using Qlik APIs, PowerShell, Python, or similar scripting languages to reduce manual operational effort.
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Experience operating within global 24/7 managed services or NOC environments, including shift-based working patterns.
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Qlik certifications (e.g., Qlik Sense Business Analyst, Data Architect, or System Administrator) are highly desirable.
The location for this role is:
Bangalore or Mumbai (Hybrid)
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Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!
More about Qlik and who we are:
Find out more about ‘Life at Qlik’ on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
Genuine career progression pathways and mentoring programs.
Culture of innovation, technology, collaboration, and openness.
Flexible, diverse, and international work environment.
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
If you need assistance applying for a role due to a disability, please submit your request via email to
[email protected]. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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