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Senior Associate , SRE Engineer

Genpact India Pvt. Ltd. -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Qualifications

Oracle
Computer Science
Software Engineering
Salesforce Certification
Enterprise Software
SAP
Salesforce
English
Microsoft Office
Master's degree
Bachelor's degree
JavaScript
MA
Computer Engineering
ServiceNow
Agile
VMWare
Design thinking
Leadership
BA
Workday
Information Technology
Design patterns

Full job description

Developer - Enterprise Application

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the roleof Senior Associate SRE Engineer As the need for reliability grows with every critical application that we add to our landscape we seek for an experienced SRE to help our tribe become more reliability driven by setting up the right design patterns and processes to make sure we have an observable reliable and if possible self-healing product landscape. With the experience you bring you will play a vital role in managing and leading a team while also keeping them motivated. Responsibilities- Batch Monitoring:Monitoring & resolving/escalating batches/failures/ensuring completeness. Data Control Alert Monitoring:Data control ONLY alerts generated using Alamo alerting rules. Data Pipeline Rerun/backfills:To ensure post an incident or data quality issues impacted surveillances are rerun to ensure completeness/accuracy. Incident Management (Batch):Perform Incident Management for Batches (Captures CAT Completeness Accuracy Timeliness). Incident Post Mortem Report:Ensure timely completion of Incident PMR. Alerts (Data Control OR Batch):Ensure to hold the SLA responsiveness thresholds and deep dive/help drive alert reduction. User support:Timely response & addressing user support requests ensuring good user experience. Optimizations/Improvements:Ensure continuous efforts into identifying frequent issues and help drive down the same.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

MuleSoft Certified Developer - Level 1 - TrailheadTrailhead, Salesforce Certified Javascript Developer 1 - SalesforceSalesforce, ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Collaboration Tools, Customer Contracts, Design Thinking, Inclusion, Office 365 Deployment, Oracle, Personal Effectiveness, Salesforce (Software), SAP Overview, VMware AirWatch, Workday

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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