Imagine yourself…
Growing your expertise and expanding your skillset with every project.
Owning your ambition and fueling your career growth.
Joining a company with a proven track record of success and an exciting future.
It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Learn about our leading portfolio of innovative products here!
We offer:
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Comprehensive Annual Leaves and Holidays.
Comprehensive Medical and Insurance Policy
We are currently seeking a Head- Consumable Sales & Service-North for Delhi location.
Reporting to Director IB Sales, Service and Technical Support - South Asia
ABOUT THE ROLE
The Opportunity
We're seeking a Head Consumable Sales & Service, North to lead and accelerate consumable sales and service revenue across Videojet's North Zone. In this role, you'll build a high-performing, customer-centric team of 50 associates, execute zonal sales and service excellence strategies, and establish sustainable revenue growth through disciplined pipeline management and proactive customer engagement. This is an opportunity to shape a critical commercial function, develop future leaders, and make a measurable impact on customer satisfaction and business outcomes in one of Videojet's key markets.
You'll work closely with the Director of IB Sales, Service & Technical Support - South Asia, as well as cross-functional stakeholders across Commercial Operations, Marketing, and Finance, to drive zone-level strategy and execution. Success in this role means achieving targeted consumable and service revenue KPIs, improving Net Promoter Scores year-over-year, and building a resilient, engaged team positioned for sustained growth within 12–18 months.
WHAT YOU'LL DO
In this role, you will:
Lead a zonal team of 50 associates, including 5 direct reports who are people managers, to consistently achieve consumable sales and service revenue targets for the North Zone.
Drive implementation of the Consumable Sales & Service Excellence Strategy to deliver sustainable, year-over-year growth in supplies, parts, and service revenues and bookings.
Own zonal P&L accountability, including gross margin management, price increase initiatives for consumables and service year-over-year, and DSO and PSP oversight and control.
Execute structured pipeline and funnel reviews with the zonal team through SFDC, with a focus on regain opportunities, forecast accuracy, and action plan implementation.
Champion multi-year Annual Rate Contracts (ARCs) and Annual Maintenance Contracts (AMCs), maximizing customer coverage under price contractual agreements and driving on-time renewal rates.
Deliver service excellence by achieving higher Preventive Maintenance (PM%) rates, adopting a proactive approach to customer maintenance, and ensuring optimal utilization of the service team.
Improve employee engagement scores zone-wide year-over-year through qualitative field visits, coaching, and a commitment to team well-being and work-life balance.
Develop high-potential associates through structured potential mapping, individual career development plans, and mentoring programs that build the next generation of leaders.
Drive active customer retention strategies and improve NPS index and customer satisfaction scores for the North Zone.
Analyze daily and weekly reporting metrics with the team to identify trends, course-correct quickly, and accelerate performance against zone targets.
Key Competencies
To thrive in this role, you'll demonstrate the following core competencies:
Commercial Drive & Execution: Applies strong selling skills and a results-first mindset to consistently achieve monthly and quarterly revenue KPIs; comfortable spending approximately 40% of time in the field, traveling across the North Zone to support and coach the team.
Analytical Thinking & Strategic Negotiation: Leverages data and competitive intelligence to understand customer needs, identify market opportunities, and develop winning strategies that grow market share.
People Leadership & Motivation: Inspires and influences a frontline team through clear goal-setting, performance accountability, and a coaching approach that drives engagement and revenue outcomes.
Organizational Development: Models operational discipline and builds a culture of clear accountability; actively identifies and develops successive leaders from within the team.
Planning & Forecasting Rigor: Approaches responsibilities in a structured, methodical way — ensuring accurate, timely follow-through on commitments and proactive identification of emerging market risks.
Technical Acumen: Applies a strong understanding of service requirements to communicate effectively with technical teams, ensuring customers receive timely and effective support solutions.
Key Relationships
What jobs does the position interact with on a regular basis (internal and external)?
Interacts with about 50 customers daily through email/telephone/face-to-face for sales activities
Interacts with Finance team for DSO reports
Interacts with Logistics, Marketing, HR and Customer care to ensure smooth functioning of all processes and problem-solving.
Interacts with subordinates to provide them guidance and to inspect their work
Interacts with Head- CONSUMABLE Sales & Service as well as with cross functional head for receiving guidance
WHAT WE'RE LOOKING FOR
Minimum Qualifications These are the must-have requirements for the role:
Bachelor’s degree in engineering, Technology, or a related discipline. MBA with a specialization in Marketing, Sales, or General Management.
Demonstrated experience in sales, service, or a combined sales-and-service leadership role within an Indian or multinational company operating in an industrial, technology, or capital equipment environment.
Proven track record of managing and growing revenue portfolios, including consumable or aftermarket service businesses, with measurable impact on KPIs such as bookings, gross margin, and customer retention.
Experience with CRM platforms (e.g., Salesforce/SFDC) for pipeline management, funnel reviews, and performance tracking.
Demonstrated ability to lead, coach, and develop large field-based teams — driving accountability, engagement, and consistent performance outcomes.
Strong analytical and negotiation skills, with experience applying competitive and market intelligence to develop and execute winning commercial strategies.
Experience working within a global matrix organization and applying continuous improvement methodologies (e.g., Kaizen, VES, or equivalent).
Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
Contact @kanikasharotri
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
