American express Jobs

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American Express —Bengaluru, Karnataka
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Manager - Data Governance & Management

American Express -
Gurugram, Haryana

Apply Now

Job details

Full-time
3 days ago

Qualifications

Jira
SQL
Project management
Bachelor's degree
Data management
Rally (agile software)
Agile
Leadership
Communication skills

Full job description

The Global Commercial Services (GCS) division of American Express is the global leader in the Commercial Payments Solutions space. We know our customers are busy and make it our mission is to help them get business done. We operate with a customer-focused approach in absolutely everything that we do, delivering solutions to meet the unique needs of our clients.

The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and driving value through data. With continuous changes in the regulatory environment and data innovation, CoDO plays a key role in supporting GCS’ sustainable growth balanced with controls and risk management. In partnership with the Enterprise Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers and leading the program for adherence to data regulations and data management best practices.

How will you make an impact in this role?

As a Manager of Commercial Data Governance & Management, you will use your knowledge of commercial data along with your expertise in Data Governance & Data Risk Management to ensure we deliver high quality data to power critical initiatives as well as impress our GCS customers by meeting and exceeding their data needs. You will work collaboratively with global cross-functional teams, including business and technology partners and stakeholders to improve the value of our commercial data. You will play a key role in modernizing the management of our GCS data assets and implementing an inspirational Commercial Data Governance program. You will have the opportunity to partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitoring and managing data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific GCS product data across the organization.

Minimum Qualifications

Minimum 3 years of direct experience relating to creation and execution of formal data governance and/or data management programs
Solid understanding of current and upcoming data governance, data management, and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies
Demonstrable understanding of privacy, risk, compliance and regulatory concerns and ability to articulate the impact to partners and stakeholders
Consistent track record of understanding business challenges and strategies and connecting those to data and capabilities
Exposure to Data Quality (DQ) initiatives, along with a solid understanding of SQL for data analysis and profiling.
Significant and comprehensive direct work experience in large scale/enterprise data projects
Familiarity with Agile project methodology and tools such as Rally/Jira. Solid experience in agile development and backlog management
Proven project management experience and working with partners across a diverse, global set of business and technology teams
Superb communication skills, both written and oral, as well as superior interpersonal and relationship building skills
Demonstrable experience of driving significant improvements in business value through data management
Ability to work with white space to craft and implement solutions to address sophisticated challenges
Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders
Demonstrable learning agility, ability to make decisions quickly and with the highest level of integrity. Eagerness to test, learn, fail and improve is essential.
Must have a positive, collaborative leadership style with colleague and customer first approach
Solid attention to detail with a relentless focus on delivering accurately, efficiently, and with high quality
Hands-on experience solving data and process related problems
Previous leadership experience with managing direct report(s)
Bachelor's Degree or equivalent experience

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

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