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Application Support Engineer

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Continuous improvement
AS400
Communication skills
Debugging

Full job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM System i (AS/400) RPG IV
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
Document findings and solutions to support knowledge sharing and continuous improvement.
Assist in the implementation of system updates and enhancements to improve overall application performance.
Support junior team members by providing guidance and sharing expertise to foster professional growth.

Professional & Technical Skills:

Must To Have Skills: Proficiency in IBM System i (AS/400) RPG IV.
Strong problem-solving skills with the ability to analyze and resolve software issues efficiently.
Experience in debugging and maintaining legacy systems to ensure business continuity.
Familiarity with system monitoring tools and techniques to proactively identify potential disruptions.
Ability to work collaboratively in a team environment while managing individual responsibilities.
Good communication skills to effectively document and convey technical information.

Additional Information:

The candidate should have minimum 2 years of experience in IBM System i (AS/400) RPG IV.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

Apply Now

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