Mumbai Maharashtra Linux administrator Jobs – 64 Open Jobs Today

ITSM Tool Administrator – Sapphire (L2)
e-Stone Information Technology —Ghansoli, Navi Mumbai, Maharashtra
- Windows
- Linux
- Communication skills
Infra Tech Support Practitioner
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Access
- Azure
- Computer Science
Linux Engineer(L3)
Orasol Info Technologies —Mumbai, Maharashtra
- Full-time
- DevOps
- Windows
- Master's degree
Sr. System Administrator - Qualispace
Vertoz —Airoli, Navi Mumbai, Maharashtra
- Azure
- Management
- Computer Science
- Flexible schedule
AIX Administrator
JRK Infotech —Malad, Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Linux
Cloud Computing Trainer
LivetechIndia Institute —Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
- Azure
- DevOps
- AWS
Quick apply
Web Administrator
World India —Mumbai, Maharashtra
- Call employer
- Windows
- Master's degree
- Bachelor's degree
Senior Kafka Administrator
Ashnik —Mumbai, Maharashtra
- Rotational shift
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
Staff Data Engineer - 6-Month Fixed Term Contract
Denodo —Mumbai, Maharashtra
- Azure
- Oracle
- Computer Science
Database Developer & Admin
Datamini Technologies —Andheri, Mumbai, Maharashtra
- Oracle
- Databases
- SQL
Custom Software Engineer
Accenture —Mumbai, Maharashtra
- Full-time
- Oracle
- SQL
- Agile
Web Administrator
Dots Info Systems —Mumbai, Maharashtra
- SQL
- Bachelor's degree
- Linux
Engineer - Global Network Services
Tata Communications —Mumbai, Maharashtra
- Full-time
- Computer Science
- SQL
- Analysis skills
Devops Engineer (4-6 Yrs.)
qtech —Mumbai, Maharashtra
- Azure
- Computer Science
- DevOps
Tableau Server Administrator
Aion Tech Solutions Ltd —Mumbai, Maharashtra
- Full-time
- SQL
- Bachelor's degree
- Linux
Nutanix Administrator L2
Galaxy Office Automation —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Linux
- Communication skills
Senior MS Engineer - Linux
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- AWS
Server Admin
Techvizo —Vashi, Navi Mumbai, Maharashtra
- Computer Science
- AWS
- Bachelor's degree
Server Administrator
Livepages —Mumbai, Maharashtra
- Windows
- Linux
Windows Server Administrator
Softenger —Mumbai, Maharashtra
- Weekend availability
- Computer Science
- Software troubleshooting
- Windows

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ITSM Tool Administrator – Sapphire (L2)

e-Stone Information Technology
Ghansoli, Navi Mumbai, Maharashtra

Apply Now

Job details

Qualifications

ITIL Certification
IT service management
Windows
ITIL
Linux
Desktop administration
Communication skills

Full job description

Experience: 4–5 Years

Location: Ghansoli

Role Summary

We are looking for an experienced ITSM Tool Administrator (Sapphire – L2) who will be responsible for administration, configuration, optimization, and support of the Sapphire ITSM platform. The role also includes end-user system patching coordination and governance, ensuring platform stability, security, and adherence to ITIL best practices.

Key Responsibilities

ITSM Tool Administration (Sapphire)

Act as L2 administrator for the Sapphire ITSM tool.
Configure and manage ITSM modules such as:
- Incident Management
- Service Request Management
- Change Management
- Problem Management
- CMDB (Configuration Management Database)
Perform tool configuration, customization, and workflow design as per business requirements.
Manage user access, roles, permissions, and security profiles.
Configure SLAs, OLAs, escalation rules, notifications, and dashboards.
Ensure tool availability, performance, and stability.
Handle L2
escalations, root cause analysis, and permanent fixes related to the ITSM tool.
Coordinate with vendor/support teams for advanced issues, upgrades, and bug fixes.
Support tool upgrades, patches, integrations, and enhancements.

Reporting & Governance

Create and maintain operational reports, KPIs, and dashboards.
Ensure ITSM processes comply with ITIL standards and internal governance.
Support internal/external audits related to ITSM processes.

End-User & Sever Patching

Plan and manage end-user OS and application patching activities (Windows / endpoint systems).
Patching of Servers for Wintel & Linux environment.
Coordinate with desktop support, infrastructure, and security teams for patch deployment.
Monitor patch compliance, success rates, and remediation actions.
Ensure patching adheres to security, compliance, and change management policies.
Maintain documentation and patching schedules.

Required Skills & Experience

4–5 years of experience in ITSM tool administration.
Strong hands-on experience with Sapphire ITSM (or similar enterprise ITSM tools).
Proven experience handling L2-level tool administration and configuration.
Solid understanding of ITIL framework and ITSM processes.
Experience in end-user system patching and coordination.
Knowledge of:
- SLA management
- Workflow automation
- CMDB concepts
- Role-based access control
Good troubleshooting, analytical, and problem-solving skills.
Strong communication and stakeholder management abilities.

Preferred / Good to Have

ITIL V3 / ITIL 4 certification.
Experience in enterprise-scale IT environments.
Exposure to integrations with AD, monitoring tools, asset tools, or security tools.
Experience supporting audits and compliance activities.

Kindly share your updated resume

[email protected]

Apply Now

Refine Your Search

linux administrator jobs in mumbai maharashtra

ITSM Tool Administrator – Sapphire (L2)

Infra Tech Support Practitioner

Linux Engineer(L3)

Sr. System Administrator - Qualispace

AIX Administrator

Cloud Computing Trainer

Web Administrator

Senior Kafka Administrator

Staff Data Engineer - 6-Month Fixed Term Contract

Database Developer & Admin

Custom Software Engineer

Web Administrator

Engineer - Global Network Services

Devops Engineer (4-6 Yrs.)

Tableau Server Administrator

Nutanix Administrator L2

Senior MS Engineer - Linux

Server Admin

Server Administrator

Windows Server Administrator

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