Pb Technical support/ support engineer/ customer support/system Jobs – 78 Open Jobs Today

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
Maintenance Engineer
Bajajsons Ltd. —Focal Point, Ludhiana, Punjab
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Electrical experience
Quick apply
QC Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
8d
Agentic AI Engineer - Vision AI
XenonStack —Mohali, Punjab
- Full-time
- Azure
- AWS
- AI
- Commuter assistance
- Health insurance
Business System Analyst
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Bachelor's degree
- Organizational skills
Senior Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Software troubleshooting
- Customer service
Senior Software Engineer II
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
Computer Network and Systems Engineer
Pyramid Global Technologies —Mohali, Punjab
- Computer networking
Electronics Engineer – PCB Designing
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
DevOps x2
Pyramid Global Technologies —Mohali, Punjab
- DevOps
- AWS
- Agile
Technical Business Analyst
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Engineer
Orbit & Skyline —Mohali, Punjab
- Bachelor's degree
- SharePoint
Equipment/Senior Equipment Engineer-CMP 300mm
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Assembly
- Electrical experience
Senior Equipment Engineer-THINFILM 300mm
Orbit & Skyline —Mohali, Punjab
- Schematics
- Master's degree
- Bachelor's degree
Assistant Manager – Optics Design
Hella —Derabassi, Punjab
- AutoCAD
- CAD
- Master's degree
Service Engineer
TSF Engineers Pvt Ltd —Mohali, Punjab
- ₹15,000 - ₹25,000 a month
- Full-time
- Schematics
- Programmable logic controllers
- Electrical experience
- Health insurance
- Flexible schedule
Quick apply
Sales Engineer
SMW AUTOBLOK WORKHOLDING PVT LTD —Ludhiana, Punjab
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Software troubleshooting
- Sales
- Travel
- Commuter assistance
- Health insurance
Quick apply
MarTech Engineer (all genders)
HRS —Mohali, Punjab
- Salesforce
- English
- AWS
Electrical Engineer
Orbit & Skyline —Mohali, Punjab
- Bachelor's degree
- Electrical Engineering
Field Service Engineer
Eon Infotech Ltd —Moga, Punjab
- ₹12,000 - ₹17,000 a month
- Full-time
- Driving
- Travel
- In-person
Quick apply

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Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Tietoevry -
Mohali, Punjab

Apply Now

Job details

Full-time

Qualifications

ITIL Certification
Azure
Customer service
B.Com
Analysis skills
Bachelor's degree
Computer hardware
Azure Certification
IT support
ServiceNow
Communication skills
Active Directory
Intune

Full job description

Mohali, India

Full-time

Technical and Functional Expertise

Onsite

Tieto Tech Consulting

Job Description

We are seeking a skilled and experienced Service Desk L1 Engineer to join our IT team. The ideal candidate will have a strong background in IT support with specific knowledge and experience in tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow Tool. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.

Key Responsibilities:

First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or self ticket.
Troubleshooting: Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow to be used .
Ticket Management: Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation.
User Support: Assist users with password resets, account unlocks, and basic application support.
Configuration and Management: Perform basic configuration and management tasks in Intune, Active Directory, Azure, Exchange Admin, and O365.
Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.

Qualifications:

Education: BCA/BCOM/BSC/BA
Experience: 1-4 years of experience in an IT support role, with specific experience in using Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.
Technical Skills: Strong understanding of computer hardware, software, networking concepts, and the mentioned tools.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
Customer Service: A customer-centric mindset with a passion for helping others.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team Player: A collaborative team player with a willingness to learn and grow.

Preferred Qualifications:

Certifications: Relevant certifications (ITIL Foundation, Microsoft Certified: Azure Fundamentals) are a plus.
Tools Expertise: Proven expertise and hands-on experience with Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.

Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.

Tieto’s annual revenue is approximately EUR 2 billion. The company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

Apply Now

Refine Your Search

technical support/ support engineer/ customer support/system jobs in pb

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Maintenance Engineer

QC Engineer

Agentic AI Engineer - Vision AI

Business System Analyst

Senior Engineer

Senior Software Engineer II

Computer Network and Systems Engineer

Electronics Engineer – PCB Designing

DevOps x2

Technical Business Analyst

Quality Engineer

Equipment/Senior Equipment Engineer-CMP 300mm

Senior Equipment Engineer-THINFILM 300mm

Assistant Manager – Optics Design

Service Engineer

Sales Engineer

MarTech Engineer (all genders)

Electrical Engineer

Field Service Engineer

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