Techno functional solution architect Jobs

EA - DEC - Deputy Manager - Product Support
Deloitte —Bengaluru, Karnataka
- Analysis skills
- IT
- Communication skills
Business Analyst
Accenture —Pune, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- APIs
22h
Outsystems Developer @ PEOPLE10 (Remote)
People10 Technosoft —Remote
- Full-time
- Remote
- Software troubleshooting
- SQL
- Analysis skills
SAP Functional Consultant
SuperProcure —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
11d
Implementation Specialist - Regulatory Solutions
NASDAQ —Mumbai, Maharashtra
- Full-time
- Computer Science
- English
- Microsoft Office
Payments BA - Techno-Functional - ACI MTS and UPF
NTT Ltd —Noida, Uttar Pradesh
- Computer Science
- Master's degree
- Bachelor's degree
6d
Oracle (8-11yrs) - APP technical/ Siebel Consultant - Techno functional
Sunshine Workforce Solutions —Remote
- ₹12,00,000 - ₹15,00,000 a year
- Remote
- Oracle
- Computer Science
- Salesforce
Quick apply
13d
Solutions Architect - Presales (Cisco)
Ingram Micro —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- Computer networking
- Communication skills
Analyst - SAP MDG Techno Functional(ABAP,BADI, ILE)
Harman International —Bengaluru, Karnataka
- Management
- Computer Science
- Research
AI/ML Computational Science Assoc Dir
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- AI
Senior Demand Planning Functional Expert
Indorama Ventures —Kolkata, West Bengal
- Microsoft Excel
- Azure
- Inventory management
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Project management
- APIs
Senior Product Manager
Qualys —Pune, Maharashtra
- Full-time
- Product management
- Agile
- Communication skills
Demo & POC Advisor
Blue Yonder —Bengaluru, Karnataka
- Full-time
- Azure
- SQL
- Bachelor's degree
Senior Data Engineering Lead - Snowflake, Data Bricks, Azure Data Factory
Optum —Hyderabad, Telangana
- Full-time
- Azure
- Project management
- Bachelor's degree
- Health insurance
Lead DevOps Engineer
Unified Infotech —Kolkata, West Bengal
- Full-time
- Azure
- B.Sc
- DevOps
Senior Supply Planning Functional Expert
Indorama Ventures —Kolkata, West Bengal
- Microsoft Excel
- Azure
- SQL
Senior Engineer, Mechanical
WSP —Bengaluru, Karnataka
- Hybrid work
- Administrative experience
- Bachelor's degree
- Agile
Banking Functional Consultant
Kyndryl —Kochi, Kerala
- Full-time
- Bachelor's degree
- Agile
- Communication skills
IT Manager- One S/4 - R2P Source Vendor Invoice Management
Kenvue —Bengaluru, Karnataka
- Hybrid work
- Bachelor's degree
- Agile
- Communication skills
1d

I want to receive the latest job alerts for techno functional solution architect

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

techno functional solution architect jobs near

Senior Product Manager jobs in Pune, Maharashtra

Oracle Consultant jobs in Remote

Business Analyst jobs in Pune, Maharashtra

SAP ABAP Developer jobs in Bengaluru, Karnataka

Product Support jobs in Bengaluru, Karnataka

Devops Engineer jobs in Kolkata, West Bengal

Implementation Specialist jobs in Mumbai, Maharashtra

Vendor Manager jobs in Bengaluru, Karnataka

Data Engineer jobs in Hyderabad, Telangana

Senior Mechanical Engineer jobs in Bengaluru, Karnataka

Ai Ml Engineer jobs in Bengaluru, Karnataka

Technical Consultant jobs in Kolkata, West Bengal

Developer jobs in Remote

Senior Citizen, Part Time jobs in Bengaluru, Karnataka

Senior Product Manager jobs in Chennai, Tamil Nadu

Senior Product Manager jobs in Delhi

Product Design Intern jobs in Remote

Senior Product Manager jobs in India Remote

Senior Product Manager jobs in Karnataka

Oracle Consultant jobs in Kochi, Kerala

EA - DEC - Deputy Manager - Product Support

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Analysis skills
IT
Design thinking
Application support
Communication skills

Full job description

Job requisition ID :: 104903

Date: Jun 14, 2026

Location: Bengaluru

Designation: Deputy Manager

Entity: Deloitte Touche Tohmatsu India LLP

EA - DEC - Deputy Manager - Product Support

Job requisition ID : 104903
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP

The team

The Digital Excellence Centre is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers & designers, data scientists and product managers.

Your work profile

The ideal candidate will bring over 10 years of IT development experience, with at least 3 years of hands-on experience in application support. They should possess a strong techno-functional profile, with a deep understanding of support workflows, issue prioritisation, and delivery timelines. The candidate must be adept at leading and managing a team to deliver high-quality, timely resolutions while maintaining service excellence.

Your Prime Responsibilities

Lead and mentor a team of support engineers and specialists in resolving complex technical and functional issues.
Serve as the primary point of contact (SPOC) for escalated incidents, coordinating cross-functional responses to ensure the timely resolution of critical issues.
Monitor and manage incoming ticket volume, ensuring optimal workload distribution and efficient response times.
Effectively manage and escalate issues across support tiers, ensuring seamless handoffs and resolution tracking.
Develop and implement scalable support strategies aligned with the product vision and business objectives.
Lead root cause analysis (RCA) for high-priority and critical support tickets, creating actionable insights and preventive measures.
Articulate technical and functional issues clearly and concisely to both technical and non-technical stakeholders.
Gather and analyse feedback from internal and external stakeholders to identify pain points and drive continuous improvement.
Collaborate with senior leadership to design support roadmaps and onboarding plans for new products under the support function.
Define key support metrics (e.g., resolution time, SLA compliance, customer satisfaction) and drive performance improvement.
Ensure adherence to strict SLAs and service-level commitments across all support activities.
Deliver comprehensive, regular reports (daily, weekly, monthly) on support ticket trends, bug status, and resolution performance to stakeholders.
Prioritise the support backlog based on business impact, severity, and urgency to ensure timely, high-quality delivery.
Partner closely with Delivery Managers, Product Managers, Product Owners, Tech/Solution Architects, and Development & Design teams to assess, prioritise, and resolve support issues efficiently.

Key skills required

10+ years of overall IT experience
3+ years of experience in an application support role
Excellent communication skills, written and verbal
Strong analytical and critical thinking abilities, enabling the development of innovative, practical, and sustainable solutions.
Demonstrated aptitude for understanding customer needs and articulating technical challenges with precision and empathy.
Experience in the regulatory compliance domain is a strong advantage.

Apply Now

Refine Your Search

EA - DEC - Deputy Manager - Product Support

Business Analyst

Outsystems Developer @ PEOPLE10 (Remote)

SAP Functional Consultant

Implementation Specialist - Regulatory Solutions

Payments BA - Techno-Functional - ACI MTS and UPF

Oracle (8-11yrs) - APP technical/ Siebel Consultant - Techno functional

Solutions Architect - Presales (Cisco)

Analyst - SAP MDG Techno Functional(ABAP,BADI, ILE)

AI/ML Computational Science Assoc Dir

Senior Demand Planning Functional Expert

Custom Software Engineer

Senior Product Manager

Demo & POC Advisor

Senior Data Engineering Lead - Snowflake, Data Bricks, Azure Data Factory

Lead DevOps Engineer

Senior Supply Planning Functional Expert

Senior Engineer, Mechanical

Banking Functional Consultant

IT Manager- One S/4 - R2P Source Vendor Invoice Management

I want to receive the latest job alerts for techno functional solution architect

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected