Manager software engineering virtualization Jobs

Systems Engineer
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- ₹7,80,000 - ₹8,58,000 a year
- Full-time
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- Computer Science
- Customer service
Quick apply
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Systems Engineer

Datamark, Inc. -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹7,80,000 - ₹8,58,000 a year

Benefits

Provident Fund

Qualifications

Microsoft Windows Server
BCS
Performance tuning
ITIL Certification
System administration
Azure
Operating systems
Computer Science
Incident management
IIS
BMC Remedy
Customer service
Call centre
MCSE
Research
Windows
SQL
VoIP
Project management
Bachelor's degree
ITIL
IT project management
Azure Certification
Systems engineering
Computer networking
ServiceNow
SAN
VMWare
Problem management
Desktop administration
Communication skills
Active Directory
VPN

Full job description

Position Title: Systems Engineer

Reports Directly to: IT Manager

Position Overview:

The Systems Engineer is responsible for the design, support and management of the DATAMARK IT Infrastructure. These responsibilities include all technical aspects of design, configuration, Operations and documentation of the network and systems infrastructure. Must be well-versed in Server, Cloud, Networking, Security, Monitoring, Core Services, Application Performance, Data Storage, etc.

Primary Responsibilities:

Provides technical leadership through analysis, design, implementation, and support of DATAMARK IT Environment. Configures, installs, maintains, tests, analyzes, evaluates, and upgrades computing environment and services
Develops and Maintains documentation and standards to direct the system activities
Selects the best possible solutions leveraging knowledge of wide range of available technologies
Monitors Systems and networks to ensure there are no productivity setbacks
Implements best practices for systems Cloud, security and backups. Determines bottleneck in the current systems and suggest solutions to problems
Anticipates potential issues of bottlenecks and identifying possible solutions. Determine issues with business Internet connectivity, WAN technologies, remote access and VPN configuration
Troubleshooting and resolving all technical issues as they arise
Communicates effectively with IT Support staff to ensure operational process runs smoothly
Provides technical leadership and guidance to the team, must be willing to develop the technical skills of other team members whenever possible
Manages Windows Servers, virtualization, Cloud, active directory, routers, switches, firewalls, SAN/NAS, IP phones, smartphones, software deployments, security updates and patches.

Liaising with vendors and keeping relevant stakeholders up to date with developments

Ensures the integrity of file servers, VPN gateways, EDR and intrusion detection/protection systems are reliable and secure
Demonstrates flexibility in job responsibilities.

Requirements

Minimum Qualifications:

Education Requirement:

o Bachelor’s degree in Computer Science, Engineering, or a related field

Field Experience:

o At least 5 years of experience in the IT systems field

Position Experience:

o At least 3 years of experience in an IT Systems Engineer position

Other Qualifications:

o Experience in networking and application-level operations

o Microsoft Certified Systems Engineer (MCSE)/ Azure Certification preferred

o VMWare Certification and Cisco Certification preferred

o Experience with and knowledge of operating systems and server solutions (Exchange, Office365, SQL, Virtual Desktop environment, IIS, AD).

o Familiarity with IT systems administration, Performance tuning and system monitoring,

o Telecommunications, call tracing, SIP traffic and VoIP experience

o Multi-channel contact center experience is preferred

o PCI, SOC & HIPAA Compliance experience preferred

o Broad knowledge of technology fundamentals across all disciplines, e.g. software delivery, datacenter environment, network architecture, IT security, IT project management. - Preferred

o Experience working in an ITIL environment. Knowledge of industry standards for Incident Management, Problem Management, Change Management, Release Management, Configuration Management. ITIL Foundations certification (v3 or v4) - Preferred

o Experience using IT Service Management workflow systems such as ServiceNow, Remedy, Service Manager, etc. - Preferred

o Background of IT delivery in multiple industries and locations. Experience working in both matrix and pyramid organizations. - Preferred

o Occasional travel

Required Skills:

Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment
Detail oriented, well organized and able to assume responsibility for specific project deliverables with limited supervision
Excellent customer service skills
Good communication skills (written, verbal, and face-to-face)
Proven ability to learn and apply new, emerging technologies
Ability to express complex technical concepts effectively (both written and verbally)
Ability to work effectively with very little supervision and team-oriented environment
Ability to lead team members with knowledge & influence
Research and Ability to quickly diagnose issues and suggest solutions

Benefits

PF, Gratuity, Mediclaim, etc.,

Quick apply

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