Agarpara Kolkata West Bengal Customer support coordinator Jobs – 41 Open Jobs Today

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Scientific Sales Executive

Opella Healthcare Group -
Kolkata, West Bengal

Apply Now

Job details

Full-time
13 days ago

Qualifications

B.Sc
B.Pharma
Microsoft Office
Sales
Science
Bachelor's degree
Financial management
Communication skills
Negotiation

Full job description

Job title : Scientific Sales Executive
Location: Cuttack, Odissa

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally .

Our mission is to bring health in people’s hands by making self-care as simple as it should be . For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands , our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com .

About the Job:

To achieve the area sales objectives and stretch beyond targets by increasi ng prescription from ident ified doctors through effective implementation of marketing activities. To support in organizing patient acquisition and retention programs

Internal

CSM, RBM, Supply Chain Manager, Product Manager, Assistant Manager – HR

(Sales),Zonal OPTIMA coordinator, Zonal Finance, Regional Training Manager

External

Distributors, Doctors, Chemists, Pharmacovigilance, Sales Director

MANAGEMENT / LEADERSHIP RESPONSIBILITY

1. Organization

To align with and participate actively in organization led initiatives periodically

To understand and comply with the organization Code of Ethics

2. Scope of Role (Team, Geographical, Material)

Role based at the respective region assigned

KEY RESULT AREAS

Work Area

Descriptors

Performance Indicators

1. People

Capability Development - Attend all local and regional meetings and training programs and acquire and apply knowledge as disseminated through such programs.

New Hire Induction - Impart field induction training to new joiners monitor progress and give feedback to superiors.

Make product presentation and assist area manager in PCM’s whenever required.

Assist CSM in collection and summarizing of SLP sales leadership in plan formats.

Attendance and participation at local/regional meeting

Attendance and participation in training programs/seminar

2. Financial

Sales Target Achievement - Achieve monthly, quarterly and annual sales targets as assigned by CSM/RBM

Inventory Management - Forwarding of breakage & expiry of products within limits of authority.

Customer Acquisition Budget Management - Decide and effectively utilize financial investment for doctors within the ethical guidelines of the group.

Target achieved

% Growth

3. Process

Efficient Day Planning - Plan day’s work with clear objectives for each call, perform pre and post call analysis and visits chemists for feedback.

Market Intelligence - Keep track of movement of company products vis-à-vis competitor’s products and give regular feedback to superiors. Assist the CSM to identify appropriate target doctors.

Report adverse events to Pharmacovigilance.

Effective utilization of SFE tools OPTIMA and SLP guidelines for process excellence.

Product Availability - Make the products available, follow-up and coordinate with the chemists and C&F to ensure adequate inventories of company’s products.

Call average

Frequency of coverage i.e. A & B

Accuracy and timeliness of Data entered in OPTIMA

Market & competitors feedback to superiors

Adverse event reporting

4. Customer

Brand Building - Organize specific group events of doctors – organize logistics

e.g. venue, date, & time, materials, etc. and co-ordinate with executive/product manager in compliance with the ethical framework of the company.

Participate in the patient acquisition and retention campaigns, where applicable. Give post program feedback; follow up with participating doctors to increase demand.

Inventory level recording

Quality, timeliness and effectiveness of events organized

% growth in patient acquisition and retention

Feedback from retailers, distributors

About You:

Minimum Educational Qualification

Any Graduate, preferably B.Sc or B.Pharma

Relevant Work Experience

Minimum years of experience

2+ years of relevant experience Preferred industry experience

Pharmaceuticals, Consumer Health Care

Functional Knowledge Required

Product Knowledge

Knowledge of pharma industry

Basic Financial Management Knowledge Skills Required

Excellent oral and verbal communication skills

Basic use of MS Office

Business Acumen and entrepreneurial traits

Influencing and negotiation skills Desired Competencies

Act for Change

Think strategically

Strive for Results

Lead Teams

Commit to Customers

Make Decisions

Cooperate Transversally

Develop People

The career path for the role can be vertically towards the Sales Manager role

Why Us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

Apply Now

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