Shivajinagar Bengaluru Karnataka Operations lead o2c Jobs – 45 Open Jobs Today

4400117-Senior Executive
EXL Service —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Digital Functional Engineer
Signify —Bengaluru, Karnataka
- Computer Science
- Java
- Bachelor's degree

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4400117-Senior Executive

EXL Service -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Microsoft Word
Accounts receivable
Microsoft Excel
Customer service
SAP
Accounting principles
Microsoft Office
Bachelor's degree
Accounting
Data entry
Computer skills
Communication skills

Full job description

Job Description: Job Description ;Position Title/Responsibility LevelSr. Associate, ;Sales Audit ;FunctionFinance OperationsReports to ;Lead Assistant Manager – Finance OperationsSupervisorAsst. Manager ;Permanent/ TemporaryPermanentSpan of ControlN.A.Location ;Bangalore, India ;Basic Function ;The position is responsible for performing a variety of accounting functions related to Sales Audit- RetailFollow-up with Client for timely receipt of resolutions.Maintain data and records in accordance with accounting standards & principlesExposure to following areas will be preferred in O2C Process:Cash ApplicationStore Query AttendingChargeback ManagementComplete ReconciliationsMonth End Close work and,Other Adhoc tasks ; ;Essential Functions ;Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved ;Resolutions to Chargeback cases ;To ensure accurate data entry for Missing TransactionsPerform Cash Balancing with accurate data entry and perfect matching of sales and deposits.Follow-up and resolve missing deposits from stores.Perform reconciliation to the bank for Cash BalancingAny other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activitiesEnsure that the assigned targets are met in accordance with SLA and Internal standards ;Performance parameters ;Attendance & Schedule AdherenceTimeliness & AccuracyPolicy CompliancesTeam objectives ;Primary Internal Interactions ;LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performanceManager for the purpose of settling issues left unresolved by the LAMSubject Matter Expert for the purpose of handling process related issues, queries and escalated transactions ; ;Primary External Interactions ;Sales Audit TeamClient trainers, SMEs and Operations for the purpose of developing and updating training.Escalations at the client end for the purpose of seeking clarifications & answering queriesSkills ;Technical SkillsGood computer navigation skillsStrong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirementExposure to SAP ; ;Process Specific SkillsStrong knowledge of O2C Process ;Accounting principles and Accounts Receivables conceptsExcellent Communication Skills (Both Written and Oral) ;Soft skills (Desired)Self disciplined and result orientedTeamwork/ Managing Self / Adaptability ;Ability to multitaskData gathering ability/ Eye for detailCoaching and Feedback ;Soft Skills (Minimum)Good Communication Skills (Both Written and Oral)Business awareness ;Customer Service FocusActive listening skillsPresentation and Facilitation Skills ;Education Requirements ;Graduate in Accounting / Commerce with at least 15 years of education ;Work Experience Requirements ;Total work experience should be 1 - 3 years in the field of Finance/Accounts (preferably in O2C Accounts Receivable Processes) ;Other Requirements ; ;Annexure: ; ; ; ; ; ;Acknowledgement ; ;(acknowledge that the information contained in this document is factual and complete) ; ; ; ;___________________________________ ; ; ; ; ; ___________________________________________ ; ; ; ; ; _____________________ ;Candidate ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Supervisor/Manager ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Date ; ; ;

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4400117-Senior Executive

Digital Functional Engineer

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